Job description scope of position to maintain ownership of existing identified accounts, to improve the level of customer service, while increasing business opportunities. job expectations & key responsibilities dedicate yourself to the success of expeditors’ and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. communicate and collaborate with the account team on areas of potential risk or exposure to the customer’s business provide and manage reporting and visibility tools to the customer. drive process improvement throughout your district and network. maintain & update sop’s to ensure customer expectations are documented & executed within our operational teams. this includes, but is not limited to, rates, kpi expectations, and general customer service requirements. support, prepare and conduct customer business reviews by running appropriate reports; help identify and communicate trends, and improvement opportunities through analysis. customer kpis are being met customer satisfaction reporting structure customer retention & development manager qualifications university or equivalent business qualifications minimum 3 years industry experience proven work experience in business development proficient in ms office and crm software ability to communicate up and down management hierarchy with equal effectiveness strong presentation skills and analytical skills proven problem solving and interpersonal skills fluent in spanish and english (both required)...
Job description this role is responsible for ensuring and guaranteeing operational excellence by adhering to ocean operations processes, utilizing the appropriate tools, and monitoring team performance. the role also focuses on identifying and providing solutions for internal customers to achieve the company’s objectives. additionally, this position involves executing operational activities within the assigned team. qualifications tasks and duties ensure all customers standard operating procedures are followed as per the dlsop plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team. take an active role in the transition of new business/ updates to existing business. support all compliance efforts and trainings. understand department process flow, constantly looking for areas to improve efficiency. be open to implementing new system changes and enhancements into the department. be involved and suggest system/process improvements. building and maintaining strong relationships with vendors (shipping lines, trucking companies, and others) assist the manager with epe’s on the department in line with the 3+1 initiatives. assist the manager with goal setting and monitoring development for key staff....
**company description** we take care of our employees, and they take care of our customers! become a member of a global community! the international logistics industry is an integral piece of the global trade puzzle; we make the world go round. global supply chain management is what we do, and at the heart of expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. expeditors is a global logistics company headquartered in seattle, washington. as a fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our mission we recruit, train, and retain the very best logistics and technical experts the world over. **we love to promote from within** - more than 50 percent of our employees have been at expeditors for five years or more. our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! scope of position to maintain ownership of existing identified accounts, to improve the level of customer service, while increasing business opportunities. job expectations & key responsibilities - dedicate yourself to the success of expeditors’ and the customer using ethical business practices, personal commitment, passion...
Company description “we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution, and customized logistics solutions. expeditors is headquartered in seattle, washington. job description this role is responsible for ensuring and guaranteeing operational excellence by adhering to ocean operations processes, utilizing the appropriate tools, and monitoring team performance. the role also focuses on identifying and providing solutions for internal customers to achieve the company’s objectives. additionally, this position involves executing operational activities within the assigned team. qualifications tasks and duties ensure all customers' standard operating procedures are followed as per the dlsop. plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team. take an active role in the transition of new business/updates to existing business. support all compliance efforts and trainings. understand department process flow, constantly looking for areas to improve effic...
Get immediate access to 2,218,000 premium jobs direct access to top employers gain full access to exclusive job listings from leading companies worldwide. verified, high-quality jobs only no ads, scams, or junk-just genuine opportunities. explore thousands of open positions tailored to your lifestyle, including flexible remote jobs. exclusive resume review receive expert feedback with personalized suggestions to enhance your resume. company description “we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. expeditors is headquartered in seattle, washington. job description manage the visibility and execution of internal processes to ensure both the customer’s and expeditors’ service expectations are met. work hand-in-hand with the account team to orchestrate and engage our network to ensure customer kpi and visibility requirements are effectively communicated and actioned. dedicate yourself to the success of expeditors’ and the customer using ethical business practices, personal co...
Job description to further develop the air product in the marketplace through focus on operations, finances, sales, people, systems, and culture in adherence to the company’s policy and procedures. tasks and duties this section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee as noted in the air operational performance standards. support product with checking local charges and agreement quotes to ensure we minimize potential branch losses. have thorough knowledge of the air product including breakbulk, gateway & pricing knowledge. plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team. take an active role in the transition of new business/ updates to existing business. grow department revenue in line with district budget target and management expectations. supporting with internal financial reports to ensure that the air department is showing clean financial accounting throughout all financial reports. maintain a positive relationship with the trade compliance manager and support all compliance efforts and trainings. be open to implementing new system changes and enhancements into your department. be involved and suggest system/process improvements. assist the manager with key staff with goal setting and monitoring development. qualifications effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. pro-active, strong organizational skills. ...
We take care of our employees, and they take care of our customers! become a member of a global community! the international logistics industry is an integral piece of the global trade puzzle; we make the world go round. global supply chain management is what we do, and at the heart of expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. expeditors is a global logistics company headquartered in seattle, washington. as a fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our mission we recruit, train, and retain the very best logistics and technical experts the world over. we love to promote from within - more than 50 percent of our employees have been at expeditors for five years or more. our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! job description as a sales executive, you are responsible of building new relationships between expeditors and your prospective and target customers, which will include some of the most reputable companies both locally and globally. you will participate in the creation of value-added solutions for customer's logistics needs, including supporting diagrams and cost-b...
“we’re not in the shipping business; we’re in the information business” - peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals across a worldwide network of over 300 locations on six continents. we meet the sophisticated needs of international trade through customized solutions and seamless information systems. our services include air and ocean freight consolidation and forwarding, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution, and logistics solutions. headquartered in seattle, washington. job description we seek to develop the air product in the marketplace by focusing on operations, finances, sales, people, systems, and culture, in accordance with company policies and procedures. tasks and duties support the product by verifying local charges and agreement quotes to minimize branch losses. gain thorough knowledge of the air product, including breakbulk, gateway, and pricing. organize and support team meetings to discuss market intelligence and delegate workloads. participate actively in transitioning new business and updating existing accounts. increase department revenue aligned with district targets and management expectations. assist with internal financial reports to ensure accurate financial accounting. maintain positive relationships with the trade compliance manager and support compliance training. implement and suggest improvements for system changes and processes. support goal setting and development monitoring for s...
"we’re not in the shipping business; we’re in the information business" - peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals across over 300 locations worldwide. we provide customized solutions and seamless information systems to meet the needs of international trade. our services include air and ocean freight forwarding, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution, and logistics solutions. headquartered in seattle, washington. job description manage the visibility and execution of internal processes to meet customer and company service expectations. collaborate with the account team to ensure customer kpis and visibility requirements are effectively communicated and met. commit to the success of expeditors and our customers through ethical practices, dedication, and a focus on operational fundamentals. communicate potential risks or exposures to the account team. provide and manage reporting and visibility tools for customers. drive process improvements within your district and network. maintain and update sops to document and ensure customer expectations are met, including rates, kpis, and service requirements. manage spot quotes when applicable. support and prepare for customer business reviews by analyzing reports to identify trends and improvement opportunities. monitor billing and receivables, assisting with collections as needed. serve as a point of escalation within the network. assist in resolving claims and dispute...
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