22 hours ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. this range is provided by eyetastic services. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range $120,000.00/yr - $150,000.00/yr direct message the job poster from eyetastic services ophthalmic recruiter @ eyetastic services | certified optician we are excited to welcome a dedicated and compassionate optometrist who will bring strong clinical skills, a genuine passion for innovative eye care, and a collaborative spirit to a growing team of eye care professionals. in this rewarding role, you can meaningfully impact patients' lives while working in a supportive and dynamic environment. this practice offers a competitive, full-time compensation package ranging from $120,000 to $150,000 annually, with ample opportunities for increased earnings based on performance. they believe in work-life balance and employee well-being, reflected in their generous pto allowance and health insurance stipend. they are eager to discuss additional benefits to ensure the perfect match for our ideal candidate. part-time employment options will also be considered! this position is an excellent opportunity for an optometrist who fosters a welcoming, patient-centered atmosphere and possesses exceptional communication skills. this practice seeks someone enthusiastic about growing with their team and building lasting relationships with their patients. apply today through the job board, send your cv/resume to steve gill at steve@ey...
Get immediate access to 2,255,000 premium jobs direct access to top employers gain full access to exclusive job listings from leading companies worldwide. verified, high-quality jobs only no ads, scams, or junk-just genuine opportunities. explore thousands of open positions tailored to your lifestyle, including flexible remote jobs. exclusive resume review receive expert feedback with personalized suggestions to enhance your resume. description tripleten is an award-winning online school among technology bootcamps. our mission is to help people change their lives and succeed in technology. we offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. our employability rate among graduates is 87% across our web development, quality assurance (qa), data analytics and data science programs. we're looking for a dynamic, results-driven senior b2c sales team leader (english-speaking) to lead our latam team in selling our product across the latin american market. about the team: our sales agents are based throughout latam and speak spanish, but english is essential for internal communication with our marketing and operations teams. what you will do hit the team sales quota by leading a team of up to 12 sales specialists. hire, onboard, motivate and control the performance of your sales team. together with head of sales and the sales country manager implement changes in the workflow. conduct group trainings and individual coaching sessions for the team members. hit the team sales goals for the latam market. ensure...
**job number** 24086514 **job category** food and beverage & culinary **location** barranquilla marriott hotel, calle 1a #25-40 lote d7 portal del genoves, barranquilla, montecarmelo, colombia view on map **schedule** full-time **located remotely?** n **relocation?** n **position type** non-management *** ensure staff is working together as a team to ensure optimum service and that guest needs are met. inspect grooming and attire of staff, and rectify any deficiencies. complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. inspect storage areas for organization, use of fifo, and cleanliness. complete scheduled inventories and stock and requisition necessary supplies. monitor dining rooms for seating availability, service, safety, and well being of guests. complete work orders for maintenance repairs. assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the guarantee of fair treatment/open door policy process. follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. welcome and acknowledge all guests according to company standards, anticipate and address guests’ service need...
**quiénes somos y qué hacemos** genuine school es una escuela k12, fundada como una startup (2022), que está en crecimiento y que está registrada en estados unidos como una escuela digital. actualmente contamos con casi 500 estudiantes, de diferentes países como colombia, perú, ecuador, chile y méxico, y nuestro número crece cada día. en genuine, tendrás el trabajo de tu vida mientras trabajas juntos hacia nuestra visión compartida de brindar a todos un fácil acceso a una educación bilingüe de muy alto nível desde cualquier lugar del mundo, para brindar una oportunidad a las próximas generaciones de emprendedores latinoamericanos impactando positivamente sus regiones y transformando la vida de millones de personas. damos la bienvenida a los mejores artistas que traerán nuevas ideas, perspectivas diversas y le brindarán los desafíos y la libertad para crecer y tener un impacto real en las vidas de muchos estudiantes y, mientras tanto, ¡nos divertimos! nuestro lema: “saber hacer y saber estar”. si eres docente y tienes una mente creativa e innovadora, ¡genuine te está buscando! **responsabilidades** - tienes una licenciatura en matemáticas, física o campos relacionados. - eres un apasionado de la enseñanza. - dominas el inglés (c1 hablado y escrito) - crees en métodos de enseñanza alternativos y está abierto a aprender otros nuevos. - está familiarizado con trabajar en diferentes plataformas en línea con grupos más grandes, como teams y zoom. - tienes una personalidad muy dinámica, lo suficientemente dinámica como para brillar a través de la pantalla - buscas a...
**quiénes somos y qué hacemos** genuine school es una escuela k12, fundada como una startup (2022), que está en crecimiento y que está registrada en estados unidos como una escuela digital. actualmente contamos con casi 500 estudiantes, de diferentes países como colombia, perú, ecuador, chile y méxico, y nuestro número crece cada día. en genuine, tendrás el trabajo de tu vida mientras trabajas juntos hacia nuestra visión compartida de brindar a todos un fácil acceso a una educación bilingüe de muy alto nível desde cualquier lugar del mundo, para brindar una oportunidad a las próximas generaciones de emprendedores latinoamericanos impactando positivamente sus regiones y transformando la vida de millones de personas. damos la bienvenida a los mejores artistas que traerán nuevas ideas, perspectivas diversas y le brindarán los desafíos y la libertad para crecer y tener un impacto real en las vidas de muchos estudiantes y, mientras tanto, ¡nos divertimos! nuestro lema: “saber hacer y saber estar”. si eres docente y tienes una mente creativa e innovadora, ¡genuine te está buscando! **responsabilidades** - tienes una licenciatura en informática, tecnología o campos relacionados. - eres un apasionado de la enseñanza. - dominas el inglés (c1 hablado y escrito) - crees en métodos de enseñanza alternativos y está abierto a aprender otros nuevos. - está familiarizado con trabajar en diferentes plataformas en línea con grupos más grandes, como teams y zoom. - tienes una personalidad muy dinámica, lo suficientemente dinámica como para brillar a través de la pantalla - busc...
**additional information** **job number**24188202 **job category**sales & marketing **location**w bogota, avenida carrera 9 #115 - 30, bogota, capital district, colombia **schedule**full time **located remotely?**n **position type** non-management *** assist management in training and motivating employees; serve as a role model. follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. monitor the performance of others to ensure adherence to quality expectations and standards. read and visually verify information in a variety of formats. move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. perform other reasonable job duties as requested by supervisors. preferred qualifications education: high school diploma or g.e.d. equivalent. related work experience: at least 2 years of related work experience. supervisory experience: no supervisory experience. license or certification: none - marriot...
**additional information** **job number**25030681 **job category**human resources **location**barranquilla marriott hotel, calle 1a #25-40 lote d7 portal del genoves, barranquilla, montecarmelo, colombia, 81007 **schedule**full time **located remotely?**n **position type** non-management *** follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. perform other reasonable job duties as requested by supervisors. preferred qualifications education: high school diploma or g.e.d. equivalent. related work experience: at least 1 year of related work experience. supervisory experience: no supervisory experience. license or certification: none - marriott international is an equal opportunity employer. we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. we are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ marriott hotels strive to elevate the art of hospitality, innovating at eve...
**additional information** **job number**25065656 **job category**rooms & guest services operations **location**w bogota, avenida carrera 9 #115 - 30, bogota, capital district, colombia **schedule**full time **located remotely?**n **position type** non-management *** respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. respond to special requests from guests with unique needs and follow up to ensure satisfaction. gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. answer, record, and process all guest calls, messages, requests, questions, or concerns. contact appropriate individual or department (e.g., bellperson, housekeeping) as necessary to resolve guest call, request, or problem. review shift logs/daily memo books and document pertinent information in logbooks. monitor club lounge for seating availability, service, safety, and well-being of guests. report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. s...
**additional information** **job number**25065672 **job category**food and beverage & culinary **location**w bogota, avenida carrera 9 #115 - 30, bogota, capital district, colombia **schedule**full time **located remotely?**n **position type** non-management *** complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. check with captain or supervisor before leaving at end of shift. set up, stock, and maintain work areas. stock ice, glassware, and paper supplies. remove soiled wares from bar top and tables. maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines. follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. speak with others using clear and professional language. develop and maintain positive working relationships with others, and support team to reach common goals. ensure adherence to quality expectations and standards. read and visually verify information in a variety of formats (e.g., small print). stand, sit, or walk for an extended period...
Job summary: the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities: - answer customer calls regarding client services (passports and visas) - meet all agent kpi’s including call efficiency, quality, quantity and nps customer satisfaction scores. - treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. - walk customers through the process and educate them on the requirements. - educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. - resolve customer concerns through a one call resolution vision. - listen carefully to our customers to ensure appropriate responses. - tactfully handle upset customers with empathy. - mirror service offerings to travel needs – offer upgrades/downgrades appropriately. - communicate with customers inside and/or outside the company where considerable resourcefulness, tact and procedural knowledge are required. - input all concerns or suggestions for company follow-up, as well as survey responses. - adhere to department guidelines when servicing our customers. - complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. - notify management of problems or trends and provide feedback both via...
Customer service analyst mandarin location co-barranquilla posted date 4 hours ago(12/26/2023 10:03 am) job id 2023-3025 # positions 1 category customer service job summary the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities confer with customers by telephone to provide information about products and services, to take /modify orders or account information, or to obtain details of complaints. keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. check to ensure that appropriate changes were made to resolve customers' problems. contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. refer unresolved customer grievances to designated departments for further investigation. determine charges for services requested, collect payments, and/or arrange for billing. complete trouble ticket forms, prepare change of address records, and issue service discontinuance orders, using computers. obtain and examine all relevant information to assess the validity of complaints and to determine possible causes, such as extreme weather conditions that could incr...
Job summary: the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **responsibilities**: - answer customer calls regarding client services (passports and visas) - meet all agent kpi’s including call efficiency, quality, quantity and nps customer satisfaction scores. - treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. - walk customers through the process and educate them on the requirements. - educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. - resolve customer concerns through a one call resolution vision. - listen carefully to our customers to ensure appropriate responses. - tactfully handle upset customers with empathy. - mirror service offerings to travel needs - offer upgrades/downgrades appropriately. - communicate with customers inside and/or outside the company where considerable resourcefulness, tact and procedural knowledge are required. - input all concerns or suggestions for company follow-up, as well as survey responses. - adhere to department guidelines when servicing our customers. - complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. - transfer calls to appropriate department. - assist other depart...
**role mission**: as the **product operations associate** you will be a critical link between suppliers, connectivity providers, the reservations department, and our information management systems. this role involves ensuring that hotel specifics and other travel services are accurately entered and managed within the ujv database, making them available for sale to agents and consumers. your attention to detail, problem-solving skills, and ability to manage data effectively are key to supporting the seamless operation of our reservation system and online booking engine. **who are we**: planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. that's what ujv is all about. ujv is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients. we are the luxury travel advisor’s right hand. how? - ujv is a team of travel experts that advises and supports luxury travel advisors worldwide. - we work behind the scenes as allies of top luxury travel advisors, to offer a 5 star experience for their clients. - we offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients. - we offer an experience-centered service based on passion, expertise, integrity - and attention to detail. - we are willing to do the hard work in order to see our clients shine. **you will**: - serve as the primary contact for the onboarding, verific...
Join meyer jabara hotels at the merriweather lakehouse hotel in columbia, md and embark on a journey with us! merriweather lakehouse hotel is currently seeking a server to provide genuine hospitality and the highest quality of service to our guests. the ideal candidate can create an engaging environment, providing courteous, responsive, guest-centered service. our caring and attentive associates reinforce our principal belief that guest service is our highest priority. we have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. responsibilities: 1. provide the highest and most efficient level of hospitality and customer service expected by our guests. 2. understand and improve dining service standards and guest relations. monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems. 3. explain menu items to guests, understand allergy concerns, and answer general inquiries. maintain accurate knowledge of all menu items and beverage programs. 4. be a team player, assist others when and where necessary to ensure a seamless guest experience. 5. complete the setup and breakdown of a section, including detailed cleaning of work area and surrounding areas. 6. have a desire to build knowledge of traditional cooking, wine, beer, and cocktails. 7. maintain a safe and clean work environment. qualifications: 1. education: high school diploma or general education degree (ged). 2. experi...
**additional information** **job number**24217937 **job category**food and beverage & culinary **location**barranquilla marriott hotel, calle 1a #25-40 lote d7 portal del genoves, barranquilla, montecarmelo, colombia, 81007 **schedule**full time **located remotely?**n **position type** non-management *** meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. respond to and try to fulfill any special banquet event arrangements. follow up on special banquet event arrangements to ensure compliance. follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. speak with others using clear and professional language, and answer telephones using appropriate etiquette. develop and maintain positive working relationships with others, and support team to reach common goals. ensure adherence to quality expectations and standards. read and visually verify information in a variety of formats (e.g., small print). visually inspect t...
Position summary prepare drink orders for guests according to specified recipes using measuring systems. issue, open, and serve wine/champagne bottles. set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. prepare fresh garnishes for drinks. stock ice, glassware, and paper supplies. transport supplies to bar set-up area. wash soiled glassware. remove soiled wares from bar top and tables and place in designated area. anticipate and communicate replenishment needs. process all payment methods. count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. secure liquors, beers, wines, coolers, cabinets, and storage areas. complete closing duties. follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. speak with others using clear and professional language. develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. ensure adherence to quality expectations and standards. read and visually verify information in a variety of formats (e.g...
Customer service analyst location co-barranquilla posted date 19 hours ago(12/13/2023 2:20 pm) job id 2023-3010 # positions 29 category business support job summary the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity responsibilities • answer customer calls regarding client services (passports and visas) • meet all agent kpi’s including call efficiency, quality, quantity, and nps customer satisfaction scores. • treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. • walk customers through the process and educate them on the requirements. • educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. • resolve customer concerns through a one call resolution vision. • listen carefully to our customers to ensure appropriate responses. • tactfully handle upset customers with empathy. • mirror service offerings to travel needs – offer upgrades/downgrades appropriately. • communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. • input all concerns or suggestions for company follow-up, as well as survey responses. • adhere to department guidelines when servicing our customers. • complete the necessary follow-up actions to notify the a...
Get immediate access to 2,137,000 premium jobs direct access to top employers gain full access to exclusive job listings from leading companies worldwide. verified, high-quality jobs only no ads, scams, or junk-just genuine opportunities. explore thousands of open positions tailored to your lifestyle, including flexible remote jobs. exclusive resume review receive expert feedback with personalized suggestions to enhance your resume. description tripleten is an award-winning online school among technology bootcamps. our mission is to help people change their lives and succeed in technology. we offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. our employability rate among graduates is 87% across our web development, quality assurance (qa), data analytics and data science programs. we're looking for a dynamic, results-driven sales team leader (english-speaking) to lead our latam team in selling our product across the latin american market. about the team: our sales agents are based throughout latam and speak spanish, but english is essential for internal communication with our marketing and operations teams. what you will do hit the team sales quota by leading a team of up to 12 sales specialists. hire, onboard, motivate and control the performance of your sales team. together with head of sales and the sales country manager implement changes in the workflow. conduct group trainings and individual coaching sessions for the team members. hit the team sales goals for the latam market. ensure all proces...
Hiring department tv station job description job description: komu 8 news, mid-missouri's nbc affiliate and the only university-owned commercial television station in the u.s., is looking for a dynamic, organized, and newsroom-savvy assignment editor to join our team. komu is a unique, hybrid newsroom where professional journalists work alongside some of the most talented student journalists in the country. we serve a 14-county region with a commitment to local news, weather, and sports and to accurate and ethical journalism in a digital-first newsroom. we're looking for a new team member who thrives on winning the big stories of the day while also mentoring students from the missouri school of journalism. duties and responsibilities: monitor breaking news, scanners, press releases, tip lines, and social media to identify potential stories assign stories and coordinate logistics with managers, student reporters and producers actively participate in and contribute to daily editorial meetings to refine coverage plans maintain the daily and future story planning calendar cultivate sources and maintain strong relationships with local agencies and community contacts provide editorial guidance and support to student and professional journalists help develop original, enterprise content ideas other duties as assigned shift the schedule for this position is still being formulated but is leaning toward hours that straddle both morning and early evening news broadcasts. candidates must be flexible to work mornings, eveni...
Join our team as a legal intake specialist at bush & bush law group! bush & bush law group is a leading personal injury law firm dedicated to fighting for the rights of our clients. we are seeking a dedicated and compassionate legal intake specialist [english/spanish - bilingual] to be the first point of contact for potential clients. this role plays a critical part in providing excellent customer service and ensuring that potential cases are effectively evaluated and processed. the ideal candidate will have exceptional communication skills, a strong understanding of the intake process, and a passion for helping others. requirements key responsibilities: inbound call management: handle incoming calls from clients involved in auto accidents professionally. gather essential information regarding the accident and potential legal representation needs. demonstrate empathy and understanding while maintaining professionalism. client interaction: communicate effectively with clients to explain legal processes and procedures. provide information about the firm's services and answer client queries. collect and document relevant details to assist attorneys. multi-tasking: manage multiple tasks in a fast-paced environment. navigate and update electronic systems efficiently while engaging clients on the phone. prioritize and address urgent client needs promptly. document management: maintain accurate and confidential client records in compliance with legal standards. organize and update client information for easy access by leg...
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities answer customer calls regarding client services (passports and visas). meet all agent kpis including call efficiency, quality, quantity, and nps customer satisfaction scores. treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. walk customers through the process and educate them on the requirements. educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passports. resolve customer concerns through a one call resolution approach. listen carefully to our customers to ensure appropriate responses. tactfully handle upset customers with empathy. mirror service offerings to travel needs – offer upgrades/downgrades appropriately. communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. input all concerns or suggestions for company follow-up, as well as survey responses. adhere to department guidelines when servicing our customers. complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. notify management of problems or trends and provide feedback both via email and noting customer accounts. transfer calls to...
Join meyer jabara hotels at the merriweather lakehouse hotel in columbia, md and embark on a journey with us! merriweather lakehouse hotel is currently seeking a server to provide genuine hospitality and the highest quality of service to our guests. the ideal candidate can create an engaging environment, providing courteous, responsive, guest-centered service. our caring and attentive associates reinforce our principal belief that guest service is our highest priority. we have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. responsibilities: provide the highest and most efficient level of hospitality and customer service expected by our guests. understand and improve dining service standards and guest relations. monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems. explain menu items to guests, understand allergy concerns, and answer general inquiries. maintain accurate knowledge of all menu items and beverage programs. be a team player, assist others when and where necessary to ensure a seamless guest experience. complete the setup and breakdown of a section, including detailed cleaning of work area and surrounding areas. have a desire to build knowledge of traditional cooking, wine, beer, and cocktails. maintain a safe and clean work environment. qualifications: education: high school diploma or general education degree (ged). experience: 2+ years experience in a fine dining o...
Job summary the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities answer customer calls regarding client services (passports and visas). meet all agent kpi’s including call efficiency, quality, quantity, and nps customer satisfaction scores. treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. walk customers through the process and educate them on the requirements. educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. resolve customer concerns through a one call resolution vision. listen carefully to our customers to ensure appropriate responses. tactfully handle upset customers with empathy. mirror service offerings to travel needs – offer upgrades/downgrades appropriately. communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. input all concerns or suggestions for company follow-up, as well as survey responses. adhere to department guidelines when servicing our customers. complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. notify management of problems or trends and provide feedback both via email and noting customer accounts. transfe...
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