VIRTUAL FRONT DESK | R-734

**job summary**: we are looking for a dedicated and professional **virtual front desk receptionist** to join our physical therapy practice. as the first point of contact for our patients, you will play a key role in delivering an exceptional and welcoming experience. this remote position involves patient scheduling, handling inquiries, and providing general administrative support. **key responsibilities:patient interaction**: - schedule, confirm, and manage patient appointments using our scheduling software. - provide accurate information about services, office policies, and procedures. - address patient inquiries and resolve concerns with care and efficiency. **administrative support**: - maintain up-to-date patient records with accuracy and confidentiality. - process insurance verifications and handle authorization requests. - send appointment reminders and manage follow-up communications. **coordination and communication**: - collaborate with doctors and clinical staff to ensure smooth coordination of patient care. - act as the communication bridge between patients and the office team. **general office duties**: - perform data entry and organize electronic files systematically. - provide assistance with additional administrative tasks and special projects as needed. **qualifications**: - **education**: high school diploma required; some college coursework is a plus. - **experience**: previous medical office experience is preferred but not essential. customer service experience is required. - **technical skills**: proficient in microsoft offic...