BILINGUAL INTAKE SPECIALIST (REMOTE)

Get ai-powered advice on this job and more exclusive features. direct message the job poster from goldstein immigration lawyers join a mission that matters at our immigration law firm, everything we do is guided by a deep belief in family, unity, and humanity . we help people from around the world reunite with loved ones and build a better future in the u.s.—and it all begins with the very first call. we’re looking for a bilingual intake specialist who can be that voice of hope and clarity. what you’ll do answer inbound and outbound calls with professionalism, empathy, and warmth actively listen to understand the client's needs and ask the right questions to qualify them schedule consultations. take detailed, accurate notes to ensure smooth client follow-up and internal communication stay informed about our services and processes so you can guide clients with confidence work closely with our legal team to support a seamless intake experience experienced customer service professionals (required) bonus if you’ve worked in call centers or similar fast-paced environments bilingual in spanish and english (spoken and written – required) people-oriented , empathetic, and active listeners who build trust quickly proactive , outgoing, and confident communicators tech-savvy and ready to jump in with a reliable internet connection, personal computer, and quality headset what you’ll get paid time off + u.s. federal holidays a diverse and supportive team driven by purpose be the first voice that brings families closer together. apply now and help change lives—one call at a time. seniori...