Provide comprehensive technical support services to the client’s internal customers and service providers. · assess reported issues and work directly with client’s service providers for escalation and timely issue resolution. · effectively communicate with deskside supervisor regarding asset management and break/fix processes. · effectively communicate with the deskside supervisor regarding any help desk related issues or processes. provide setup and support services for conference rooms. · follow established asset management processes. · report any potential problem cases to the deskside manager to foster a proactive environment. · perform imac-related tasks as assigned. · consult with the deskside manager on cases requiring high-level technical support. · replicate and resolve customer incidents in the software & hardware environment. · escalate issues to the deskside manager when client home office personnel are needed for resolution. · monitor help desk tickets to ensure proper escalation and resolution of incidents according to sla agreements. · communicate with it infrastructure support groups to escalate incidents and follow up on resolutions. · create and submit detailed call logs documenting customer interactions with accuracy and timeliness. · share current technical information and best practices regarding proprietary applications through knowledge channels. · perform customer support tasks and special projects as assigned by management. · coordinate with other departments to resolve reported issues. · utilize all support resourc...
**gsb services (gsb)** esta en la búsqueda de un profesional en análisis e implementación en técnicas de seo en ambientes web y redes sociales con las siguientes responsabilidades: - se requiere de uno a dos años de experiência práctica en un rol relacionado con seo, como asistente de seo, para desarrollar sus conocimientos de seo y proporcionar evidencia de las estrategias que han implementado en el pasado con resultados positivos. - realizar una investigación de palabras clave utilizando software como moz para optimizar el contenido web - seguimiento de métricas como tráfico orgánico, tasas de conversión y tiempo dedicado a la página utilizando plataformas como google analytics - monitorear e informar sobre las tendencias de búsqueda y el rendimiento de seo - analizar sitios web y páginas de redes sociales para hacer recomendaciones de mejora - realizar análisis de la competencia para identificar brechas de contenido y áreas de mejora en el diseño del sitio web - mantenerse al día con las nuevas tendencias, herramientas y prácticas de la industria de seo, redes sociales y marketing digital, que cambian constantemente - usar hojas de cálculo de excel para compilar informes - implementar estrategias de construcción de enlaces - hacer sugerencias para la creación de contenido compatible con seo - proporcionar información sobre palabras clave y consejos de seo para otros equipos dentro de la organización. - optimización de páginas web para dispositivos móviles. **para cumplir con estas responsabilidades, se desea que el aspirante posea y compruebe experiência en*...
Provide comprehensive technical support services to the client’s internal customers and service providers. · assess reported issues and work directly with client’s service providers for escalation and timely issue resolution. · effectively communicate with deskside supervisor regarding asset management and break/fix processes. · effectively communicate with the deskside supervisor regarding any help desk related issues or processes. provide setup and support services for conference rooms. · follow established asset management processes. · report any potential problem cases to the deskside manager to foster a proactive environment. · perform imac-related tasks as assigned. · consult with the deskside manager on cases requiring high-level technical support. · replicate and resolve customer incidents in the software & hardware environment. · escalate issues to the deskside manager when client home office personnel are needed for resolution. · monitor help desk tickets to ensure proper escalation and resolution of incidents according to sla agreements. · communicate with it infrastructure support groups to escalate incidents and follow up on resolutions. · create and submit detailed call logs documenting customer interactions with accuracy and timeliness. · share current technical information and best practices regarding proprietary applications through knowledge channels. · perform customer support tasks and special projects as assigned by management. · coordinate with other departments to resolve reported issues. · utilize all support resources effectively, in...
Provide comprehensive technical support services to the client’s internal customers and service providers. · assess reported issues and work directly with client’s service providers for escalation and timely issue resolution. · effectively communicate with deskside supervisor regarding asset management and break/fix processes. · effectively communicate with the deskside supervisor regarding any help desk related issues or processes. provide setup and support services for conference rooms. · follow established asset management processes. · report any potential problem cases to the deskside manager to foster a proactive environment. · perform imac-related tasks as assigned. · consult with the deskside manager on cases requiring high-level technical support. · replicate and resolve customer incidents in the software & hardware environment. · escalate issues to the deskside manager when client home office personnel are needed for resolution. · monitor help desk tickets to ensure proper escalation and resolution of incidents according to sla agreements. · communicate with it infrastructure support groups to escalate incidents and follow up on resolutions. · create and submit detailed call logs documenting customer interactions with accuracy and timeliness. · share current technical information and best practices regarding proprietary applications through knowledge channels. · perform customer support tasks and special projects as assigned by management. · coordinate with other departments to resolve reported issues. · utilize all support resources...
Provide comprehensive technical support services to the client’s internal customers and service providers. · assess reported issues and work directly with client’s service providers for escalation and timely issue resolution. · effectively communicate with deskside supervisor regarding asset management and break/fix processes. · effectively communicate with the deskside supervisor regarding any help desk related issues or processes. provide setup and support services for conference rooms. · follow established asset management processes. · report any potential problem cases to the deskside manager to foster a proactive environment. · perform imac-related tasks as assigned. · consult with the deskside manager on cases requiring high-level technical support. · replicate and resolve customer incidents in the software & hardware environment. · escalate issues to the deskside manager when client home office personnel are needed for resolution. · monitor help desk tickets to ensure proper escalation and resolution of incidents according to sla agreements. · communicate with it infrastructure support groups to escalate incidents and follow up on resolutions. · create and submit detailed call logs documenting customer interactions with accuracy and timeliness. · share current technical information and best practices regarding proprietary applications through knowledge channels. · perform customer support tasks and special projects as assigned by management. · coordinate with other departments to resolve reported issues. · utilize all support resources effectively, in...
Provide comprehensive technical support services to the client’s internal customers and service providers. · assess reported issues and work directly with client’s service providers for escalation and timely issue resolution. · effectively communicate with deskside supervisor regarding asset management and break/fix processes. · effectively communicate with the deskside supervisor regarding any help desk related issues or processes. provide setup and support services for conference rooms. · follow established asset management processes. · report any potential problem cases to the deskside manager to foster a proactive environment. · perform imac-related tasks as assigned. · consult with the deskside manager on cases requiring high-level technical support. · replicate and resolve customer incidents in the software & hardware environment. · escalate issues to the deskside manager when client home office personnel are needed for resolution. · monitor help desk tickets to ensure proper escalation and resolution of incidents according to sla agreements. · communicate with it infrastructure support groups to escalate incidents and follow up on resolutions. · create and submit detailed call logs documenting customer interactions with accuracy and timeliness. · share current technical information and best practices regarding proprietary applications through knowledge channels. · perform customer support tasks and special projects as assigned by management. · coordinate with other departments to resolve reported issues. · utilize all support resources effectively, including emails, ...
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