Gsp services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. a first mover in the iot/helium/hotspot/blockchain space, we developed some of the first processes to support helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer. spun out of a global b2b consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models. gsp services puts the customer back in customer support, helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms. the role the market researcher will participate in market research projects including project design, secondary research, primary research (qualitative and quantitative), field work research logistics, including surveys, in-depth interviews, focus groups and other data gathering strategies, and data analysis and reporting. main duties include secondary research and desk analysis, competitor profiling, market sizing, and market attractiveness analysis. also, support implementation of market research collected form a range of qualitative and quantitative sources. this includes survey and discussion guide development, targeting, recruiting, interviewing, natural language analysis, strategic analysis, and reporting. the entry level of this position to be determined by the experience and qualifications of the candidat...
En johnson & johnson, la compañía de cuidado de la salud más grande del mundo, nos unimos con un propósito: transformar la historia de la salud en la humanidad._ - la diversidad y la inclusión son esenciales para continuar construyendo nuestra historia de pioneros e innovación, que ha estado impactando la salud de más de mil millones de pacientes y consumidores todos los días durante más de 130 años. independientemente de su raza, creencia, orientación sexual, religión o cualquier otro rasgo, tÚ eres bienvenido en todos los puestos vacantes en la compañía de cuidado de la salud más grande del mundo._ - cuando te unes a johnson & johnson, tu movimiento podría significar nuestro próximo avance._ - nuestra visión es ser la mejor organización de salud y bienestar de su clase, aprovechando la estrategia comercial para ofrecer ventajas competitivas y crear valor para el consumidor, el cliente y j&j.; como parte de una de las compañías de atención médica más grandes y diversas del mundo, nuestras marcas aprovechan las herramientas de investigación y la capacidad científica de clase mundial para proporcionar a los consumidores de todo el mundo medicamentos innovadores la piel, bebés y soluciones esenciales de salud._ - mereces trabajar en un lugar donde te sientas bien y bienvenido._ **estamos buscando al mejor talento para la posición customer y employee satisfaction lead que estará localizada en **[location]**.** **propósito**: the requisition-to-pay (r2p) customer/employee satisfaction lead and team will be responsible for managing the interactions between the wipro ask...
Gsp services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. a first mover in the iot/helium/hotspot/blockchain space, we developed some of the first processes to support helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer. spun out of a global b2b consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models. gsp services puts the customer back in customer support, helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms. the role we are looking for a skilled tech-savvy professional to join our team to work with a valued client. if you have a background in computer science , system engineering , or software development , and possess strong professional and responsible attributes, this opportunity is for you. - degree in computer science , system engineering , software development , or a related field. - previous experience working directly with clients, especially in technical consulting or development. - strong problem-solving skills and the ability to think critically under pressure. - exceptional communication and interpersonal skills. - ability to work independently and take ownership of tasks and projects. - professional demeanor and a proactive approach to work. ideal profile degree in computer science, system engineering,...
**field team - barranquilla/colombia** gp strategies corporation is a global performance improvement solutions provider of training, e-learning solutions, management consulting and engineering services. gp strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. clients include fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers. gp strategies colombia is seeking for a **field team.** **work scheme**: hybrid. this professional will provide onstar and connected services consulting to different levels and areas of the dealership **main activities**: - meet and maintain the metrics set by the gm connected products and services team. - accompany and support dealership teams to make them aware of the benefits and key selling points of onstar and connectivity services. - report weekly status of the dealership onboarding process. - ensure that dealership teams communicate to customers the arguments and benefits of onstar and connected services as an important differential of the brand to generate value and be a motivator in the vehicle purchase decision. - successfully deploy the strategies established by the gm connected products and services team to dealers. - support dealer post-sales management, deploying the escalation process appropriately. - support the contact center team to meet a credit card capture objective during the welcome call. - r...
Colombia markets business manager, avp, will provide strategic business management support to a $140mm franchise that includes fx, rates, markets treasury, gsp and solution business. the role is responsible for the business management and risk & control activities of the franchise, which operates in a highly-regulated and competitive business environment. as a member of the bm team, this role supports the markets head of colombia in ensuring key controls in the covered countries are designed and operating effectively, implementing strategic initiatives to optimize and standardize business management and control processes. this role is key to enabling business growth through maintaining a sound control environment and driving process efficiencies. **responsibilities**: - general business management including serving as main point of contact for front to back issues, regional markets management support - originate and drive markets co business, productivity and process improvement initiatives - represent markets co in relevant business, control and regulatory forums. - manage and drive the process for continuous improvement of organization/operating model - provide leadership for maintaining high-level engagement with key stakeholders across business areas, support functions and audit. - ensure effective business requirements assessment, design and execution for key product development and o&t; initiatives. - ensure co fully participates in regional and global innovation work streams. - partner with regional and local finance and pcu to continuously improve the p&l...
Gsp services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. a first mover in the iot/helium/hotspot/blockchain space, we developed some of the first processes to support helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer. spun out of a global b2b consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models. gsp services puts the customer back in customer support, helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms. the role the market researcher will participate in market research projects including project design, secondary research, primary research (qualitative and quantitative), field work research logistics, including surveys, in-depth interviews, focus groups and other data gathering strategies, and data analysis and reporting. main duties include secondary research and desk analysis, competitor profiling, market sizing, and market attractiveness analysis. also, support implementation of market research collected from a range of qualitative and quantitative sources. this includes survey and discussion guide development, targeting, recruiting, interviewing, natural language analysis, strategic analysis, and reporting. the entry level of this position to be determined by the experience and qualifications of the candidat...
Gsp services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. a first mover in the iot/helium/hotspot/blockchain space, we developed some of the first processes to support helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer. spun out of a global b2b consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models. gsp services puts the customer back in customer support, helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms. the role we are looking for a skilled tech-savvy professional to join our team to work with a valued client. if you have a background in computer science , system engineering , or software development , and possess strong professional and responsible attributes, this opportunity is for you. minimum requirements degree in computer science , system engineering , software development , or a related field. previous experience working directly with clients, especially in technical consulting or development. strong problem-solving skills and the ability to think critically under pressure. exceptional communication and interpersonal skills. ability to work independently and take ownership of tasks and projects. professional demeanor and a proactive approach to work. what's on offer? excellent career development opportun...
Gsp services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. a first mover in the iot/helium/hotspot/blockchain space, we developed some of the first processes to support helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer. spun out of a global b2b consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models. gsp services puts the customer back in customer support, helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms. the role you will prospect for people of interest using various modes (social media, emails, phone calls) to qualify and segment these on behalf of our client. the task does not involve sales or appointment setting; it rather involves suspecting for interest of the client. job duties: implement outbound targeting campaigns via email, linkedin, and other means. perform high-level discovery outbound calls (10 – 15% of the time). conduct deep market research to identify key players. utilize sales tools to give detailed information to prospective clients. ensure alignment with overall sales strategies. act with the highest levels of integrity and professionalism in each customer interaction. provide services to customers as required by company standard operating procedures. adhere to all company guidelines. ideal pro...
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