GUEST SERVICE REPRESENTATIVE | [NP961]

Kana hotel group'smission is to be one of the most admired and service quality driven hotel companies in the industry. we will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. from our team members to our general managers and regional support team, we seek people who have a passion for the hospitality business and want to grow with us. most of our existing leadership team members have been promoted from within the company.as a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. in return you will be given opportunities to grow and advance in your career. kana hotel group is proud to offer the following benefits: - medical - vision - dental - 401k - immediate pay- earned wage access! - vacation time - sick time - holiday pay - bonus opportunities - brand-specific employee discounts - long term/short term disability - life insurance primary responsibilities • greet guests and perform check-in/out procedures • follow all cash and credit card procedures required by hotel and brand standard • check house count to determine the rooms available for the day • review credit limit exception report & gets additional approval if necessary • check expected departures for today & clears checkouts or extends stays after check out time • update housekeeping room status when received from housekeeping • balance departments from daily activity repor...