Como una empresa joven y ambiciosa, collective hospitality está en una trayectoria de rápido crecimiento y evolución. estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance. collective hospitality at collective hospitality, we are a global connector fostering bold, authentic experiences through a hybrid of communal and engaging stays, designed for the modern explorer. our mission is to drive innovative, immersive experiences that resonate with travelers and locals alike. we are seeking a passionate, dynamic sales executive to join our team and help build lasting relationships with local accounts while driving revenue growth for the hotels we represent. role overview: as a sales executive at collective hospitality, you will play a key role in driving revenue growth through proactive business development, sourcing new accounts, and re-engaging past clients. this role involves identifying and pursuing new sales opportunities, managing customer relations, and supporting the operational aspects of the business booked. you will collaborate with account leaders to maximize revenue through the promotion of our unique offerings in accommodations, food and beverage, events, and coworking spaces. key responsibilities: proactively seek new business from small business accounts and identify growth opportunities in local corporate accounts, meetings, events, and group bookings. develop and manage customer-facing activities such as appointments, site visits, solicitation and re-solicitation calls, lunch-and-le...
Company description so/ sotogrande is a tribute to fashion and design, gastronomy, wellness and golf on the andalusian coast. surrounded by green hills and valleys overlooking the mediterranean, so/ sotogrande spa & golf resort is located in a unique enclave. the resort has recovered the welcoming spirit and essence of the old cortijo de santa maria de la higuera, making it an idyllic place where families and friends celebrate life, enjoy serenity and a healthy, contemporary lifestyle together. it is the preferred destination on the costa del sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in europe. it has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, kid's club, 3,500 m2 of spa and fitness and luminous event rooms with views. its gastronomic offer consists of 5 restaurants & bars, where you can enjoy the traditional flavors of andalusia, proposals with a renewed vision and signature cocktails. job description so/ sotogrande, a prestigious hotel located in sotogrande, spain, is looking for a dedicated and professional golf academy bar waiter/ waitress at the alto club golf academy to join our team. as a key member of our food and beverage service staff, you will play a crucial role in providing exceptional dining experiences to our valued members and guests. greet and seat customers in a friendly and professional manner accurately and efficiently take food and beverage orders serve food and beverages with attention to detail and proper eti...
Senior service reliability engineer page is loaded senior service reliability engineer apply remote type hybrid locations bogota time type full time posted on posted 11 days ago time left to apply end date: july 31, 2025 (2 days left to apply) job requisition id r28102 job title senior service reliability engineer ** all cvs must be submitted in english** about the area/department: as part of amadeus hospitality, the main objective of the media division is to drive demand and boost client market shares by advertising their products in all the possible mediums and channels (web searches, web, social, gds, mobile). our customers are hotels who aim to attract more guests, cities or regions who want to attract more visitors as well as airlines who strive to attract more travelers. unlike many media agencies which only rely on third party software to run advertising campaigns, amadeus has created its own advertising platform praised by our customers, for handling unique use cases and allowing a more targeted approach. summary of the role: this platform was built as a microservices architecture , using all the recent technologies like go , scala , python , tensorflow , grpc , graphql , kafka , apache airflow , apache beam , redis , postgresql , deployed in 4 geographical regions across the globe, handling more than 200k transactions per second , relying on a pb-size data warehouse using google bigquery , and an innovative ai running 250k predictions per second, everything being hosted on gcp (google cloud platform). our infrastructure also follows the recent standards of the indu...
Company description so/ sotogrande is a tribute to fashion and design, gastronomy, wellness, and golf on the andalusian coast. surrounded by green hills and valleys overlooking the mediterranean, so/ sotogrande spa & golf resort is located in a unique setting. the resort has recaptured the welcoming spirit and essence of the old cortijo de santa maría de la higuera, transforming it into an idyllic place where families and friends celebrate life, enjoy serenity together, and embrace a healthy, contemporary lifestyle. it is the preferred destination on the costa del sol for golf lovers, enjoying a privileged location surrounded by the seven best golf courses in europe. it has 152 rooms and 36 suites and exceptional facilities, including: 3 outdoor swimming pools, private gardens, a kid's club, a 3,500 m2 spa and fitness center, and bright event rooms with views. its gastronomic offering consists of 5 restaurants & bars, where you can enjoy the traditional flavors of andalusia, presented with a fresh twist, and signature cocktails. job description hotel so/ sotogrande, located in the beautiful coastal town of sotogrande, spain, is seeking a dedicated and enthusiastic waiter/waitress to join our team. as a key member of our food and beverage department, you will play a crucial role in ensuring our guests have an exceptional dining experience. greet and seat guests in a friendly and professional manner take accurate food and beverage orders, demonstrating knowledge of menu items serve food and drinks promptly and efficiently ensure tables are properly set and ...
As director of sales & marketing, i will assume full responsibility for the efficient operation of the sales & marketing department to provide exceptional products and services within brand operating standards. my key role is to drive the right business at the right price to ensure the resort achieves budgeted occupancy, rate and revenue. the duties and responsibilities will include: •write and implement the marketing plan, contracting, setting sales targets by segment and by client and prospect, undertaking advertising, sales, promotions and publicity initiatives, working with the revenue manager for setting rates, and directing the sales & marketing team. •continually focus on revenue generation and profile building for our resort and spa and for six senses. •constantly assess marketing strategies and tactics to remain relevant and effective. •establish and deliver pre-established financial returns related to revenue generation, profitability and roic. •operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. qualifications to execute the position of director of sales & marketing, i must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:...
Immediate start following a successful interview we're hiring a housekeeping associates to join our amazing team here at omni facilities management established in 1980, omni facilities management is a leading provider of outsourced services to over 150 hotels across the uk, netherlands, and south africa. employing over 4,000 people, omni provides housekeeping, recruitment, property and software services to major hotel groups including intercontinental hotels group (ihg), hilton, marriott, redefine bdl hotels, raffles, shangri-la, ritz-carlton and resorts world. we are currently looking for enthusiastic and self-motivated candidates for the position of housekeeping associate who will be responsible for cleaning the hotel bedrooms, bathrooms and public areas, ensuring that sufficient linen is available for daily operations and might also be required to complete additional cleaning tasks in the back of house. benefits from working with the company: two weekly payments up to 28 days paid holiday per year permanent contract of employment career progression on to our management programs & flexible learning courses company benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets opportunity to work with great teams for an industry leader! shift pattern: up to 37.5 hours a week, monday to sunday (24/7 operation) desired profile: experienced in the housekeeping department in a hotel willingness to work ability to work under pressure with strong organizational skills confident, professional, and welcoming personality duties ...
We currently have an amazing opportunity to join the team as chef de partie. bespoke benefits… what’s in it for you? at bespoke hotels, our people are our biggest asset. we focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. we create pathways so our people know the direction their careers will head. we believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘be-attitude’ values. we are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. at bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. we offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. requirements: the ideal person will have at least a year’s experience in a similar position and will have the ability to deliver great service to our guests. we are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. duties will include: ensure all dishes are prepared using fresh produce, combining contemporary flavours with traditional techniques. ensure that the preparation and presentation of the food is of a high st...
This service is set to disconnect automatically after {0} minutes of inactivity. your session will end in {1} minutes. click ok to reset the timer to {0} minutes. you have been signed out. this service is set to sign out after {0} minutes of inactivity. job description - groups coordinator (hot0btxl) work location hilton bogota corferias, avenida el dorado, calle 26, corferias 1629 position overview a groups coordinator , part of the revenue & reservations team, will ensure effective coordination and administration of group room bookings, following the group reservations procedures and contracted services by the customer. responsibilities adhere to the group yield policy to maximize revenue develop and maintain a customer database manage group bookings in all systems according to revenue team guidelines participate in group room control meetings handle administrative requests as directed by management build strong relationships with customers, guests, and team members to understand and serve their needs ensure complete administration and execution of contracted groups through meetings with customers and internal teams qualifications strong organizational and administrative skills positive attitude and excellent communication skills high commitment to customer service confident telephone manner proficiency in it, especially office suite and excel knowledge of opera pms preferred qualifications experience with crm systems background in groups, conference, and events management degree in a business discipline from an academic institution about hilton hilton is a leading global...
Company description so/ sotogrande is a tribute to fashion and design, gastronomy, wellness and golf on the andalusian coast. surrounded by green hills and valleys overlooking the mediterranean sea, so/ sotogrande spa & golf resort is located in a unique setting. the resort has recovered the welcoming spirit and essence of the old cortijo de santa maría de la higuera, transforming it into an idyllic place where families and friends celebrate life, enjoy tranquillity together and cultivate a healthy, modern lifestyle. it is the preferred destination on the costa del sol for golf lovers and enjoys a privileged location surrounded by the seven best golf courses in europe. it has 152 rooms and 36 suites and exceptional facilities, including: 3 outdoor swimming pools, private gardens, a kid's club, a 3,500 m2 spa and fitness center and bright event spaces with views. the gastronomic offer consists of 5 restaurants and bars where you can enjoy the traditional flavors of andalusia presented with a fresh touch, as well as the typical cocktails. job description the alto club - so/ sotogrande, located in the beautiful sotogrande, spain, is seeking a professional and customer-focused caddy master to join our team. as the caddy master, you will be responsible for overseeing all caddy operations, ensuring exceptional service to our golf club members and guests. manage and coordinate daily caddy operations, including scheduling and assignments train, supervise, and evaluate caddy staff to maintain high standards of service ensure proper maintenance and organization of ...
A groups and events coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. it is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. what will i be doing? as a groups and events coordinator, you will work following the events that occur in the hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards: receive groups and events and keep up to date the hotel even output draw up contracts for groups and events insert rooming list in the system, update payment instructions and enter important information relevant to the group negotiate budgets with customers develop events work orders in the system with all relevant information conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.) perform monthly report groups and update closing information groups interact permanently with the account managers, sales coordinators, reservations, front desk, department parties, hilton meetings and kitchen act directly with the guest or client during the stay of groups and events participate in special activities such as secretaries of cocktails, welcome tour groups, etc. ensure that all client requests are answered efficiently and with agility <...
A groups and events coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. it is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. what will i be doing? as a groups and events coordinator, you will work following the events that occur in the hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards: - receive groups and events and keep up to date the hotel even output - draw up contracts for groups and events - insert rooming list in the system, update payment instructions and enter important information relevant to the group - negotiate budgets with customers - develop events work orders in the system with all relevant information - conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.) - perform monthly report groups and update closing information groups - interact permanently with the account managers, sales coordinators, reservations, front desk, department parties, hilton meetings and kitchen - act directly with the guest or client during the stay of groups and events - participate in special activities such as secretaries of cocktails, welcome tour groups, etc. - ensure that all client requests are answered efficiently and with agility ...
Groups and events coordinator a groups and events coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. it is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. **what will i be doing?** as a groups and events coordinator, you will work following the events that occur in the hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards: - receive groups and events and keep up to date the hotel even output - draw up contracts for groups and events - insert rooming list in the system, update payment instructions and enter important information relevant to the group - negotiate budgets with customers - develop events work orders in the system with all relevant information - conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.) - perform monthly report groups and update closing information groups - interact permanently with the account managers, sales coordinators, reservations, front desk, department parties, hilton meetings and kitchen - act directly with the guest or client during the stay of groups and events - participate in special activities such as secretaries of cocktails, welcome tour groups, etc. - ensure that all client request...
About four seasons four seasons is powered by our people. we are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. we know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. at four seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. it comes from our belief that life is richer when we truly connect to the people and the world around us. about the location: on colombia’s caribbean coast, in the historic city of cartagena, four seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. experience the authentic charm of the getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. connect to the lively social scene in four restaurants and lounges. entertain in two ballrooms. then unwind at the spa, fitness centre and two rooftop pools. with timeless style and legendary service, four seasons is shaping cartagena’s new cultural focal point. about the role promote and sell t...
What will be your mission? as a reservations staff , you will record all details of incoming calls and coordinate each reservation ensuring guest satisfaction. what will you do? encourage upselling and meeting set revenue targets each month. be fully aware of the hotel's sales strategy, rates, packages, groups and booking status at all times. process and respond within 24 hours to all reservation requests according to standards. be up-to-date with current hotel information and data including room types, rates, facilities, f&b departments and promotions. maximize quality levels of product, service and guest satisfaction. ensure that all guest satisfaction issues are reported, monitored and followed up in a timely manner. monitor daily arrivals by ensuring that all guest requests are fulfilled and that all expectations are met. attend hotel events, daily briefings and training to enhance professional skills. what are we looking for? strong communication skills and persuasiveness. stress resistance and an organized working method. flexibility, accuracy and helpfulness. good level of english both verbal and written always thinking one step ahead and attention to detail. relevant work experience is a plus. why choose us? at anantara, we don’t just offer a job; we create exciting career paths and intercultural opportunities across the globe. being part of our team means enjoying unique benefits that will support you at every step of your professional journey: global travel with exclusive discounts: special employee rates starting at just 36 euros at any of the nearly 400 mi...
Groups and events coordinator a groups and events coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. it is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. what will i be doing? as a groups and events coordinator, you will work following the events that occur in the hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards: - receive groups and events and keep up to date the hotel even output - draw up contracts for groups and events - insert rooming list in the system, update payment instructions and enter important information relevant to the group - negotiate budgets with customers - develop events work orders in the system with all relevant information - conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.) - perform monthly report groups and update closing information groups - interact permanently with the account managers, sales coordinators, reservations, front desk, department parties, hilton meetings and kitchen - act directly with the guest or client during the stay of groups and events - participate in special activities such as secretaries of cocktails, welcome tour groups, etc. - ensure that all client requests are answered e...
Requisitos: importante empresa del sector hotelero se encuentra en busca de personal con experiência como mesero(a), que cuente con el uniforme, conocimiento en protocolo, y servicios a la mesa, banquetes, etc. excelente presentación y servicio al cliente, se trabaja con los mejores hoteles de la ciudad de bogotá, estabilidad laboral, y la mejor remuneración en el gremio. actividades a realizar: atención a la mesa, manejo de charola, protocolo, presentación personal se traba con los mejores hoteles de la ciudad ofrecemos: estabilidad laboral y la mejor remuneración en el gremio condiciones del empleo jornada laboral: tiempo completo tipo de empleo: trabajo fijo salario: cop 1,200,000.00 - 1,800,000.00 mensual cantidad de vacantes: 20 requerimientos experiência mínima: 1 año sexo: indistinto...
Join to apply for the jr asst purser - the seven seas group role at princess cruise line 3 days ago be among the first 25 applicants join to apply for the jr asst purser - the seven seas group role at princess cruise line get ai-powered advice on this job and more exclusive features. department: guest svc location: colombia - the seven seas group description by applying to this position, your application will be submitted to seven seas, one of princess cruises official hiring partners based in central america. a recruiter from seven seas will contact you soon if your qualifications align with our requirements for this position. as the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. we appreciate your patience as we carefully review each candidate. set a course for adventure with princess cruises! the employer of choice in the cruise industry, our fleet of love boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. an iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only princess can. as a member of the princess family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless....
A **groups coordinator** , being part of the revenue & reservations team, will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure and contracted services by the customer. **what will i be doing?** as groups coordinator, you will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. specifically, you will be responsible for performing the following tasks to the highest standards: + adhere to the group yield policy in order to maximize revenue + develop and maintain a customer database + manage group base in all systems following revenue team guidelines + actively participate in groups room control meetings + manage administrative requests as directed by the management team + build strong relationships with customers, guests and team members in order to gain full understanding of their needs and work to serve them effectively + ensure the complete administration and execution of all contracted groups by holding meetings with customers and internal meetings with operations team. **what are we looking for?** a groups coordinator serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: + good organizational and administration skills + positive attitude and good communication skills + commitment to delivering a high level of customer service + confident telephone manner...
About four seasons: four seasons is powered by our people. we are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. we know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. at four seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. it comes from our belief that life is richer when we truly connect to the people and the world around us. about the location: on colombia’s caribbean coast, in the historic city of cartagena, four seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. experience the authentic charm of the getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. connect to the lively social scene in four restaurants and lounges. entertain in two ballrooms. then unwind at the spa, fitness centre and two rooftop pools. with timeless style and legendary service, four seasons is shaping cartagena’s new cultural focal point. what will you do assume respons...
A groups and events coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. it is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. **what will i be doing?** as a groups and events coordinator, you will work following the events that occur in the hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards: + receive groups and events and keep up to date the hotel even output + draw up contracts for groups and events + insert rooming list in the system, update payment instructions and enter important information relevant to the group + negotiate budgets with customers + develop events work orders in the system with all relevant information + conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.) + perform monthly report groups and update closing information groups + interact permanently with the account managers, sales coordinators, reservations, front desk, department parties, hilton meetings and kitchen + act directly with the guest or client during the stay of groups and events + participate in special activities such as secretaries of cocktails, welcome tour groups, etc. + ensure that all client requests are answered efficiently an...
A groups and events coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. it is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. **what will i be doing?** as a groups and events coordinator, you will work following the events that occur in the hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards: + receive groups and events and keep up to date the hotel even output + draw up contracts for groups and events + insert rooming list in the system, update payment instructions and enter important information relevant to the group + negotiate budgets with customers + develop events work orders in the system with all relevant information + conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.) + perform monthly report groups and update closing information groups + interact permanently with the account managers, sales coordinators, reservations, front desk, department parties, hilton meetings and kitchen + act directly with the guest or client during the stay of groups and events + participate in special activities such as secretaries of cocktails, welcome tour groups, etc. + ensure that all client requests are answered efficiently and w...
Immediate start following a successful interview we're hiring a housekeeping associates to join our amazing team here at omni facilities management established in 1980, omni facilities management is a leading provider of outsourced services to over 150 hotels across the uk, netherlands, and south africa. employing over 4,000 people, omni provides housekeeping, recruitment, property and software services to major hotel groups including intercontinental hotels group (ihg), hilton, marriott, redefine bdl hotels, raffles, shangri-la, ritz-carlton and resorts world. we are currently looking for enthusiastic and self-motivated candidates for the position of housekeeping associate who will be responsible for cleaning the hotel bedrooms, bathrooms and public areas, ensuring that sufficient linen is available for daily operations and might also be required to complete additional cleaning tasks in the back of house. benefits from working with the company: - two weekly payments - up to 28 days paid holiday per year - permanent contract of employment - career progression on to our management programs & flexible learning courses - company benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets - opportunity to work with great teams for an industry leader! shift pattern: up to 37.5 hours a week, monday to sunday (24/7 operation) desired profile: - experienced in the housekeeping department in a hotel - willingness to work - ability to work under pressure with strong organizational skills - confiden...
A **groups coordinator** , being part of the revenue & reservations team, will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure and contracted services by the customer. **what will i be doing?** as groups coordinator, you will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. specifically, you will be responsible for performing the following tasks to the highest standards: + adhere to the group yield policy in order to maximize revenue + develop and maintain a customer database + manage group base in all systems following revenue team guidelines + actively participate in groups room control meetings + manage administrative requests as directed by the management team + build strong relationships with customers, guests and team members in order to gain full understanding of their needs and work to serve them effectively + ensure the complete administration and execution of all contracted groups by holding meetings with customers and internal meetings with operations team. **what are we looking for?** a groups coordinator serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: + good organizational and administration skills + positive attitude and good communication skills + commitment to delivering a high level of customer service + confident telephone manner...
Sales & catering coordinator a sales & catering coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. it is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. **what will i be doing?** as a sales & catering coordinator, you will work following the events that occur in the hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards: - receive groups and events and keep up to date the hotel even output - draw up contracts for groups and events - negotiate budgets with customers - develop events work orders in the system with all relevant information - conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.) - perform monthly report groups and update closing information groups - interact permanently with the account managers, sales coordinators, reservations, front desk, department parties, hilton meetings and kitchen - act directly with the guest or client during the stay of groups and events - participate in special activities such as secretaries of cocktails, welcome tour groups, etc. - ensure that all client requests are answered efficiently and with agility **what are we looking for?** a sales & catering coordinator serving hilton...
Communicate service needs to chefs and stewards throughout functions. total charges for group functions, and prepare and present checks to group contacts for payment. ensure banquet rooms, restaurants, and coffee breaks are ready for service. ensure proper centerpieces are displayed on every table. inspect the cleanliness and presentation of all china, glass, and silver prior to use. check in with guests to ensure satisfaction. set tables according to type of event and service standards. communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. maintain cleanliness of work areas throughout the day. follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. welcome and acknowledge all guests according to company standards. speak with others using clear and professional language, and answer telephones using appropriate etiquette. develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. ensure adherence to quality expectations and standards. move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. stand, sit, or walk for an extended period of time. perform other reasonable job duties as request...
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