We are seeking a motivated and enthusiastic individual to join our team as a customer care specialist i in the healthcare industry. as a customer care specialist, you will be the primary point of contact for the patients, scheduling appointments, providing assistance, resolving issues, and ensuring a positive experience. this role requires experience and knowledge with the health industry, strong communication skills, problem-solving abilities, and a dedication to delivering excellent service. - full on-site in el poblado - monday to friday - weekends off - 7 am to 4 pm **other benefits**: - productivity and attendance bonuses - loyalty bonus (every 6 months) - discounts in selected stores - growing opportunities - smarfit black free (gym membership) - birthday off **responsibilities**: - help with schedule requests (schedule, reschedule, or cancel appointments) - assist customers with service information, order placement, and issue resolution. - identify and escalate complex issues to the appropriate departments for resolution. - maintain a high level of professionalism and patient satisfaction in all interactions. - follow up with patients to ensure inquiries are resolved satisfactorily. - document customer interactions and maintain accurate records in our crm system. - collaborate with other team members to improve overall customer service and satisfaction. **requirements**: - proven experience in a customer service or customer care role is a plus. - excellent verbal and written english communication skills. - strong problem-solving and decisi...
We are seeking a bookkeeper to manage all our finances. their responsibilities will include tracking our organization’s revenue, expenses, and taxes, as well as producing financial reports. they will also be responsible for auditing our books to ensure our records are correct. **responsibilities**: below are some of the responsibilities a bookkeeper is expected to assume in their position: prepare accounting records by compiling and analyzing account information reconcile company's financial records to help ensure accuracy of financial statements reviewing incoming invoices and comapring them to jobs performed. ensuring we are receiving payment in a timely fashion and tracking ar/ap times. reviewingclassifying and tracking credit card expenditure post financial transactions to accounts and prepare financial statements study financial trends to determine future business needs job qualifications and skill sets below are the qualifications expected of a bookkeeper: bachelor’s degree in accounting, business, or a related field is a must strong working knowledge of accounting principles, financial statements, and accounting systems proficient in microsoft office (word, outlook), with advanced microsoft excel skills strong working knowledge of quickbooks; experience with other tax preparation and accounting software strong organizational, interpersonal, verbal, and written communication skills detail-oriented and able to prioritize able to work independently and as part of a team self-starter salary: 3.200.000 cop on-site: el poblado, medell...
**we are seeking a dynamic hr executive** to join our team, supporting client operations and ensuring excellence in hr processes. this role requires a proactive individual with experience in managing team performance, timekeeping, and hr compliance. if you're tech-savvy, detail-oriented, and a strong communicator, this role is perfect for you. **key responsibilities**: - monitor and review daily timekeeping records to ensure accuracy and compliance with attendance policies. - identify and address discrepancies in time records (e.g., early clock-ins, late clock-outs, extended breaks). - communicate with team members to resolve timekeeping issues and make necessary adjustments. - conduct performance coaching sessions with team members to address policy violations. - prepare and submit detailed reports on team performance metrics, strengths, and areas for improvement. - audit performance ratings and schedule coaching sessions as needed. - process termination requests, ensuring documentation and communication are handled appropriately. - support new team members with onboarding into benefit programs and provide enrollment guidance. - collaborate with management to analyze performance trends and recommend actionable improvements. - maintain confidentiality and adherence to company policies and procedures at all times. **what we’re looking for**: **skills**: - tech-savvy; comfortable with learning and using new software. - smart, critical thinker, and quick learner. - self-management skills and the ability to work independently. **soft skills**: - strong a...
Hey guys! hrmd management, a prominent player in the medical and logistic staffing sectors, seeks a dynamic bilingual agent for the logistics field. you will play a crucial role in the smooth functioning of our logistics operations. you will be responsible for a variety of tasks related to the logistics like dispatching, human resources, payroll, or recruiting. these positions require excellent organizational skills, attention to detail, and proficient english level. **benefits**: - salary base 2.610.000 cop with bonuses of 350.000 cop - bonuses productivity - loyalty bonus every 6 months - discounts in selected stores - growing opportunities - smarfit black - birthday off **requirements**: - excellent english level (speaking, listening, and writing) - excellent communication skills both written and verbal. - great attitude. - experience in customer service or logistics field is a plus. - proficiency in office suite thank you! tipo de puesto: tiempo completo, indefinido sueldo: hasta $2.610.000 al mes idioma: - inglés avanzado (obligatorio)...
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