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COMMERCIAL DIRECTOR

Join fexe and transform the future of business! at fexe business success factory , we're an innovative company dedicated to designing strategies to improve and systematize key processes in organizations. we're looking for a sales director for the technology sector! what will your mission be? your goal will be to drive fexe's strategic growth by acquiring, closing, and expanding b2b business opportunities within our comprehensive ecosystem of solutions. promote solutions such as fexcom (saas), fexería sales, technological infrastructure, business communications, and custom software development. you will be the commercial ambassador for our modular solutions, integrating high-value proposals and leading a high-performance sales team. what are we looking for? ️️ professional in business administration, marketing, systems engineering, or related fields. minimum 6 years of experience leading sales in software development, saas, or telecommunications! experience in integrated solutions sales (crm, communications, automation, reporting platforms, etc.) what do we offer? indefinite-term contract. starting salary of $7,000,000, with quarterly increases up to $10,000,000 + commissions and bonuses. hours: monday to friday during office hours. modality: hybrid - combination of remote and in-person work. location: north of bogotá. main features responsible for sales growth and closing: personally close strategic deals with a consultative approach. ensure compliance with the monthly, quarterly, and annual commercial budget. capturing business opportunities: identify cross-selling opportu...


DESIGNATED SUPPORT ENGINEER- OPENSHIFT

Full time Tiempo completo

The red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in,,, and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. what you will do: provide high level technical support to your customers through web-based support and phone support meet with your customers on a regular basis to ensure that red hat is aligned to the customer’s support priorities work with other red hat teams engaged with your customers perform technical diagnostics and troubleshoot customer technical issue to develop solutions for ...


ANALISTA INTERCONEXION

¡estamos buscando tu talento! cargo: técnico o profesional en redes y telecomunicaciones ubicación: cúcuta experiencia requerida: 1 a 2 años salario: $1.800.000 + prestaciones tipo de contrato: obra o labor perfil profesional tecnólogo o profesional en telecomunicaciones, ingeniería de sistemas o carreras afines, con experiencia comprobada en: seguimiento y monitoreo del servicio de internet entregado por los isp, con capacidad para escalar y gestionar incidentes. administración y soporte de redes de datos. configuración y mantenimiento de redes privadas virtuales (vpn). seguridad de red y gestión de accesos. administración de sistemas operativos (windows, linux, etc.). equipos y soluciones cisco y/o mikrotik. servicios de conectividad satelital. herramientas de monitoreo de red y análisis de rendimiento. protocolos de interconexión como bgp, ospf, mpls, vpn, entre otros. habilidades clave capacidad analítica para resolución de incidentes. trabajo en equipo y buena comunicación. enfoque en la mejora continua y orientación al servicio. #j-18808-ljbffr...


TRINGUAL QUALITY ANALYST

Contrato a término indefinido Tiempo completo

We are a multinational company that works in the telecommunications sector or bpo focused on customer service currently in constant growth in colombia. we want you to be part of this great team. we are looking for the position of trilingual quality analyst, that achieves the targets given by the client as well as the internal targets to ensure that the goals are achieved on all the levels. requirements to apply: • candidate must be a graduate in any stream. • experience as a quality analyst, desirable. • candidate must have bpo experience. • iso / copc certification will be appreciated. • travel diploma will be appreciated. • excellent oral, written and interpersonal communication skills. • english level: b2. • portuguese level: b2. • exceptional listening and analytical skills. • intermediate level of knowledge/expertise with pc hardware and software (word and excel). • intermediate to advanced level of knowledge with internet technology; familiarity with cable modem technology desired. • strong knowledge of customer care processes and techniques. • demonstrated ability to work well in a team environment. • dedication to providing exceptional customer service. job responsibilities: • responsible for developing and implementing quality management procedures and systems. • to review business statistics. • to determine and document any areas that may need improvement. • to review the current policies and improvise plans to improve upon the existing quality standards. • to review and analyze the effectiveness of the modifications made. • effective communication and r...


CUSTOMER SERVICE / 2 DAYS OFF

Contrato a término indefinido Tiempo completo

Position title: customer service representative shift days, hours and time zone: lunes a viernes de 7:30 am a 4:00 pm (full availability) english required: b2+ the primary responsibility of this position is to provide best in class customer service in a fast paced environment within the transportation industry via emails, phone calls and chats as needed. responsabilities: duties include but are not limited to: • build rapport with customers by greeting them in a courteous, friendly, and professional manner. • answer inbound inquiries by clarifying information; researching, locating and providing accurate information. • keep equipment operational by following procedures and reporting problems. • participate in company offered, educational opportunities to keep job knowledge current. • resolve problems by clarifying issues, researching and exploring solutions, and escalating unresolved problems. • effectively transfer misdirected customer requests to appropriate party. • recognize opportunities to up sell to accounts additional services. • meet or exceed quality assurance requirements and other key performance metrics. • contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. • regular attendance is required. • comply with company c-tpat and tsa security procedures. • perform other duties as assigned....


CUSTOMER SERVICE / WEEKENDS OFF

Contrato a término indefinido Tiempo completo

Job description: the primary responsibility of this position is to provide best in class customer service in a fast paced environment within the transportation industry via emails, phone calls and chats as needed. responsabilities: duties include but are not limited to: • build rapport with customers by greeting them in a courteous, friendly, and professional manner. • answer inbound inquiries by clarifying information; researching, locating and providing accurate information. • keep equipment operational by following procedures and reporting problems. • participate in company offered, educational opportunities to keep job knowledge current. • resolve problems by clarifying issues, researching and exploring solutions, and escalating unresolved problems. • effectively transfer misdirected customer requests to appropriate party. • recognize opportunities to up sell to accounts additional services. • meet or exceed quality assurance requirements and other key performance metrics. • contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. • regular attendance is required. • comply with company c-tpat and tsa security procedures. • perform other duties as assigned....


DESARROLLADOR SENIOR BILINGÜE B2+/C1

Contrato a término indefinido Tiempo completo

At one touch direct, we are looking for a net senior developer to join us in our team. if you are creative and passionate professional about the area, this is the opportunity you're waiting for. functions: design, develop, and maintain robust applications using .net technologies (such as c#, asp.net, .net core). write clean, efficient, and reusable code, following best practices and design patterns. develop scalable, high-performance software components. implement agile methodologies (scrum, kanban) for project management. design and optimize queries and database structures (sql server, postgresql, etc.). work closely with product, qa, devops, and ux/ui teams. translate functional requirements into effective technical solutions. identify, analyze and solve complex technical problems. optimize applications to improve performance and scalability. what do you need to be part of this team: professional, technician or technologist in careers related to to the position english level: c1 5+ years of experience in: with hipaa, cms, ahca, naic, oig, urac, dhec with large data set processing, and performance tuning deep understanding of server-side backend development, including api integrations and database management experience working with big data, high-volume transactions, or enterprise-level data solutions understanding of sql for database management and query optimization microsoft or aws certification is a plus but not required. education and/or experience proficiency in microsoft office suite, excel, teams, and enrollment/billing software. environm...


SENIOR NET DEVELOPER

Contrato a término indefinido Tiempo completo

At one touch direct, we are looking for a net senior developer to join us in our team. if you are creative and passionate professional about the area, this is the opportunity you're waiting for. functions: design, develop, and maintain robust applications using .net technologies (such as c#, asp.net, .net core). write clean, efficient, and reusable code, following best practices and design patterns. develop scalable, high-performance software components. implement agile methodologies (scrum, kanban) for project management. design and optimize queries and database structures (sql server, postgresql, etc.). work closely with product, qa, devops, and ux/ui teams. translate functional requirements into effective technical solutions. identify, analyze and solve complex technical problems. optimize applications to improve performance and scalability. what do you need to be part of this team: professional, technician or technologist in careers related to to the position english level: c1 5+ years of experience in: with hipaa, cms, ahca, naic, oig, urac, dhec with large data set processing, and performance tuning deep understanding of server-side backend development, including api integrations and database management experience working with big data, high-volume transactions, or enterprise-level data solutions understanding of sql for database management and query optimization microsoft or aws certification is a plus but not required. education and/or experience proficiency in microsoft office suite, excel, teams, and enrollment/billing software. environmental factors/physi...


SENIOR DEVELOPER / B2+ C1

Contrato a término indefinido Tiempo completo

At one touch direct, we are looking for a net senior developer to join us in our team. if you are creative and passionate professional about the area, this is the opportunity you're waiting for. functions: design, develop, and maintain robust applications using .net technologies (such as c#, asp.net, .net core). write clean, efficient, and reusable code, following best practices and design patterns. develop scalable, high-performance software components. implement agile methodologies (scrum, kanban) for project management. design and optimize queries and database structures (sql server, postgresql, etc.). work closely with product, qa, devops, and ux/ui teams. translate functional requirements into effective technical solutions. identify, analyze and solve complex technical problems. optimize applications to improve performance and scalability. what do you need to be part of this team: professional, technician or technologist in careers related to to the position english level: c1 5+ years of experience in: with hipaa, cms, ahca, naic, oig, urac, dhec with large data set processing, and performance tuning deep understanding of server-side backend development, including api integrations and database management experience working with big data, high-volume transactions, or enterprise-level data solutions understanding of sql for database management and query optimization microsoft or aws certification is a plus but not required. education and/or experience proficiency in microsoft office suite, excel, teams, and enrollment/billing software. environmental factors/physi...


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