CLOUD SOLUTIONS ENGINEER

Welcome to ingenico is the global leader in payments acceptance solutions. as the trusted technology partner for merchants, banks, acquirers, isvs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. with 40 years of experience, innovation is integral to ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. at ingenico, trust and sustainability are at the heart of everything we do. about the role & team the cloud solutions engineer is responsible for managing the delivery and support of ingenico solutions to customers and partners: terminal estate manager (tem), manage 360 (m360) and on-guard. what you’ll do solution design - gather requirements from customers subscribing to ingenico’s cloud-based services through interactions with technical and non-technical teams within ingenico as well as external to ingenico. participate in solution designs according to the business rules and requirements. elaborate technical documents to scope the solutions to deliver to the customer. device management solution support - on-premises installation of terminal estate manager (tem) solution for clients procuring the licensed versions of the application. such installations require varied experience with backend technology options, including networking, operating systems, databases, network file systems and such, and their customer-specific implementations. provide support to clients across nar r...