Insense is an all-in-one platform for ugc production, influencer collaborations, and affiliate campaigns, trusted by 2,000+ mid-sized brands. alongside our saas platform, we offer a managed service, where our team oversees end-to-end influencer campaigns, from creator sourcing to content production and paid amplification. insense is an official partner of tiktok and meta. founded in 2016, we are a remote-first company of 50+ people from 13 countries. our two-year ambition is to become a first-choice creator content & ad platform for e-commerce in the usa. and we are inviting you to join us on this exciting journey! hey there! we’re looking for a proactive, client-focused, and highly organized account manager to join our managed service team. you’ll be the main point of contact for clients, ensuring their ugc and influencer marketing campaigns run smoothly from onboarding to final delivery. this role blends client relationship management, project coordination, and digital marketing execution, working closely with our influencer marketing managers, creative strategists, motion designers, and paid media specialists. if you thrive in a fast-paced environment, love building strong client relationships, and have a deep understanding of digital marketing and influencer campaigns, this role is for you! this role is full-time, fully remote, and requires availability from 9 am to 6 pm est. who are we looking for? required: 1. 2+ years in account management, client success, or project management, ideally in an agency, influencer marketing, or digital marketing role. 2. str...
Make an impact in the creators economy and join efforts to become a first-choice creator content & ad platform for e-commerce. we are inviting you to join us on this exciting journey! hey there! as the customer experience lead at insense, you will play a pivotal role in merging our customer success and support functions to deliver unparalleled customer experiences. your mission will be to ensure seamless onboarding, continuous engagement, and effective support, driving customer satisfaction and advocacy. you will lead a team dedicated to empowering our clients and improving our product based on customer feedback. this role is open to anyone based in americas time zone you must be available every working day between 9 am and 6 pm est. who we are looking for required: 1. 4+ years of experience in customer success, customer support, or a similar leadership role, preferably in a saas or technology-focused company. 2. strong strategic thinking and problem-solving skills, with the ability to translate customer feedback into actionable insights. 3. excellent communication and team management abilities, with a track record of developing high-performing teams. 4. deep understanding of crm systems, customer success metrics, and support technologies. 5. a customer-first mindset, with a passion for delivering exceptional customer experiences and driving customer advocacy. responsibilities leadership and team management: 1. lead, mentor, and develop a team of customer success and support professionals, ensuring high performance, career growth, and alignment with our company's...
Insense, a tiktok and meta partner, is an innovative platform for ugc production, influencer collaborations, and affiliate campaigns. our all-in-one solution empowers mid-sized brands to thrive in the e-commerce landscape. as a remote-first company with 50+ team members from 13 countries, we're committed to providing exceptional client experiences. our two-year ambition is to become a top choice for creator content and ad platforms in the usa. we're seeking a highly organized account manager to join our managed service team. this role will involve managing multiple campaigns simultaneously, ensuring seamless collaboration between internal teams and clients. about the role this full-time, fully remote position requires a strong understanding of digital marketing and influencer campaigns. the ideal candidate will have 2+ years of experience in account management, client success, or project management, preferably in an agency, influencer marketing, or digital marketing setting. 1. exceptional project management and organizational skills, including handling multiple campaigns at once. 2. strong digital marketing expertise, including influencer marketing, ugc, and paid social. 3. excellent client communication and relationship-building skills, being proactive, empathetic, and solutions-driven. 4. able to work comfortably in a fast-paced, collaborative environment with cross-functional teams. 5. detail-oriented with a problem-solving mindset, ensuring campaign execution runs smoothly from start to finish. key responsibilities client relationship management & growth: 1. ac...
Insense is an all-in-one platform for ugc production, influencer collaborations, and affiliate campaigns, trusted by 2,000+ mid-sized brands. alongside our saas platform, we offer a managed service, where our team oversees end-to-end influencer campaigns, from creator sourcing to content production and paid amplification. insense is an official partner of tiktok and meta. founded in 2016, we are a remote-first company of 50+ people from 13 countries. our two-year ambition is to become a first-choice creator content & ad platform for e-commerce in the usa. and we are inviting you to join us on this exciting journey! hey there!we're looking for a proactive, client-focused, and highly organized account manager to join our managed service team. you'll be the main point of contact for clients, ensuring their ugc and influencer marketing campaigns run smoothly from onboarding to final delivery. this role blends client relationship management, project coordination, and digital marketing execution, working closely with our influencer marketing managers, creative strategists, motion designers, and paid media specialists. if you thrive in a fast-paced environment, love building strong client relationships, and have a deep understanding of digital marketing and influencer campaigns, this role is for you! this role is full-time, fully remote, and requires availability from 9 am to 6 pm est. who are we looking for?required: 2+ years in account management, client success, or project management, ideally in an agency, influencer marketing, or digital marketing role.strong digital...
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