At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. this position plays a vital role in ensuring accurate, efficient customer invoicing as well as maintaining data integrity related to rates and revenue captured within the corporate databases as part of the billing services team within the larger gbs organization. duties to include: research and analyze billing related issues; provide daily support to internal and external customers as required based on assigned portfolio of accounts. analyze billing information to provide recommendations and data to ensure accurate translation of contract and billing information into applicable systems. work to enforce the company’s standardization objectives while ensuring ...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. this position plays a vital role in ensuring accurate, efficient customer invoicing as well as maintaining data integrity related to rates and revenue captured within the corporate databases as part of the billing services team within the larger gbs organization. duties to include: research and analyze billing related issues; provide daily support to internal and external customers as required based on assigned portfolio of accounts. analyze billing information to provide recommendations and data to ensure accurate translation of contract and billing information into applicable systems. work to enforce the company’s standardization objectives while ensuring that there...
At iron mountain, we understand that well-executed work creates a positive impact for our customers, employees, and the planet. we seek intelligent, dedicated individuals to join our team. whether starting your career or seeking a change, explore how you can enhance your work at iron mountain. we offer expert, sustainable solutions in records and information management, digital transformation, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we partner daily with over 225,000 customers worldwide to preserve artifacts, optimize inventory, and protect data privacy in innovative, socially responsible ways. if you're interested in growing with us and contributing your unique skills in a welcoming culture, let's begin the conversation. join our team in iron mountain! we value diversity and individual talent. we are looking for operational skills in candidates for the digitador position at our bogotá, la florida location. our commitment: - benefits supporting your well-being and future: eps, pension and severance funds, arl, and a compensation fund. - transportation allowance. - internal training programs to boost your professional development. - emotional support programs for employees and their families. our job offer: - monthly salary: $1,442,457 cop. - rotating shifts: - monday to friday: 1st shift 6:00 a.m. to 2:00 p.m., 2nd shift 1:30 p.m. to 9:30 p.m. - saturday: 6:00 a.m. to 12:00 p.m. - job stability and direct hiring by the company. - contract type: fixed for 2 months with potential extension. - work locat...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. job summary if you are looking for an organization that offers you development and new professional challenges, this is your opportunity! iron mountain is looking for accounts receivable specialists, who will be part of the north american accounts receivable team. these people will be in continuous interaction with american clients (advanced level of english essential), with the organization's sales and billing teams. it is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. with your valuable contributions, you will help us maintai...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. if you are looking for an organization that offers you development and new professional challenges, this is your opportunity! iron mountain is looking for collections analyst, who will be part of the north american accounts receivable team. these people will be in continuous interaction with american clients (advanced level of english essential), with the organization's sales and billing teams. it is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. with your valuable contributions, you will help us maintain a healthy client portfol...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. this position plays a vital role in ensuring accurate, efficient customer invoicing as well as maintaining data integrity related to rates and revenue captured within the corporate databases as part of the billing services team within the larger gbs organization. duties to include: research and analyze billing related issues; provide daily support to internal and external customers as required based on assigned portfolio of accounts. analyze billing information to provide recommendations and data to ensure accurate translation of contract and billing information into applicable systems. work to enforce the company’s standardization objectives while ensuring...
Job summary prepares, generates, prints, records and mails customer bills for monthly services, using an automated high volume billing system. ensures that the automated billing system is operated and maintained in a manner that efficiently produces accurate bills. prepares daily, monthly and other periodic billing summary reports and financial statements. maintains, monitors and analyzes account records. job level performs routine assignments using existing procedures and practices. receives instruction, guidance and direction from more senior level roles justification this position plays a vital role in ensuring accurate, efficient customer invoicing as well as maintaining data integrity related to rates and revenue captured within the corporate databases as part of the billing services team within the larger gbs organization. duties to include: research and analyze billing related issues; provide daily support to internal and external customers as required based on assigned portfolio of accounts. analyze billing information to provide recommendations and data to ensure accurate translation of contract and billing information into applicable systems. work to enforce the company’s standardization objectives while ensuring that there is no revenue impact to the business. manage specialized billing arrangements and processes that require escalated attention and intervention in order to drive on-time payment. manage electronic invoicing processes and analyze invoicing files and data. prepare, maintain and distribute billing reports as required. maintain consistent...
If you are looking for an organization that offers you development and new professional challenges, this is your opportunity! iron mountain is looking for accounts receivable specialists, who will be part of the north american accounts receivable team. these people will be in continuous interaction with american clients (advanced level of english essential), with the organization's sales and billing teams. it is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. with your valuable contributions, you will help us maintain a healthy client portfolio, a good cash flow and avoid losses in the company due to non-payment. dare to work in a multinational company where you will have the opportunity to work with people from anywhere in the world and with a great impact in the united states. what we offer be part of an ever-evolving global organization focused on transformation and innovation experience a culture of belonging where your voice is valued and encouraged global connectivity with 26,000+ colleagues across 60 countries key responsibilities… ● independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate to achieve target results set by management ● contact customers, via phone and e-mail, regarding their open invoices and billing disputes. ● ability to identify issues causing delay in payment ● ensure proper notes are documented in oracle pertaining to the calls and efforts made to colle...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. about the opportunity… join our dynamic latam team and play a pivotal role in enhancing our financial processes. you will collaborate closely with global teams, business partners, and outsourced providers to streamline accounting operations and ensure timely reporting. responsibilities… facilitate month-end closing and all reporting cycles within latam deadlines, including local gaap adjustments. manage revenue journals and balance sheet reconciliations, ensuring historical balances are rigorously reviewed and improved. act as a bridge between control and accounting, fp&a, business and external audit teams to resolve complex issues. support the implementation of fina...
Responsibilities: manage desktop devices (hardware, software and connectivity) incidents through to resolution. manage imac and desk side support services. manage hard and soft break fix services for laptops and desktops. provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (field users) devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools). support, manage, optimize and maintain the configuration and installation of the desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor. analyse service desk calls for desktop devices and incident data to identify and advice customer of any potential user training requirement and automation. ensure that each desktop device is installed with the appropriate desktop image. manage desktop devices (hardware and software) incidents through to resolution. monitor security profiles and anti-virus software on all desktop devices and take appropriate action in the event of non-compliance with security requirements provide vip support for desk side issues per contract and be point of contact at the site for all it related issues if no other it support team unavailable like for mi calls. requirements: knowledge and experience on windows 7 os good to have – knowledge in ad and smart hands and feet support. good to have – knowledge and experience of supporting mac devices and tablets experience with service management tool – ex – service now should have...
Key responsibilities: provide onsite and desk side support services to end users. troubleshoot pc related problems at the direction of client level 2 or spoc. complete incidents and requests within sla in pressurized environment. build, configure, and troubleshoot install “gold” image on the customer's pc and laptop applications and hardware components. ensure tickets are updated on a daily basis. support meeting room environment and video conferencing. support printers, scanners and other peripherals. support mobile devices, such as ipads, iphones and android devices. end-user data back-up and restoration are required in the course of a service incident. smart hands support for data center equipment as per required sla (in specified locations) as directed by client tech, support will assist in troubleshooting the data center devices replace defective components cards in data center equipment’s as advised by client tech support, e.g., remove a module and replace it, reconnecting patch cables. daily tape change in support of local backup routine in required sites import /export tapes to the tape libraries as advised by client tech support. behavioral skills required: individual must have good customer facing skills and be well presented. demonstrates independent and pro-active thinking builds effective relationships both within the team and across the business and professional services must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practices. must be able to work alone and unsupervised, taking the initiativ...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. job summary if you are looking for an organization that offers you development and new professional challenges, this is your opportunity! iron mountain is looking for accounts receivable specialists, who will be part of the north american accounts receivable team. these people will be in continuous interaction with american clients (advanced level of english essential), with the organization's sales and billing teams. it is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. with your valuable contributions, you will help us maintain a heal...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. if you are looking for an organization that offers you development and new professional challenges, this is your opportunity! iron mountain is looking for accounts receivable specialists, who will be part of the north american accounts receivable team. these people will be in continuous interaction with american clients (advanced level of english essential), with the organization's sales and billing teams. it is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. with your valuable contributions, you will help us maintain a healthy client p...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. if you are looking for an organization that offers you development and new professional challenges, this is your opportunity! iron mountain is looking for collections analyst, who will be part of the north american accounts receivable team. these people will be in continuous interaction with american clients (advanced level of english essential), with the organization's sales and billing teams. it is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. with your valuable contributions, you will help us maintain a healthy client portfolio, a ...
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