Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork. we’re a fast-growing, venture-backed startup led by former mbb consultants and repeat founders. we move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience. if you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you. medical records (remote – latam only) company: janie employment type: full-time overview we’re hiring a medical records coordinator to manage and review patient documentation. this role requires attention to detail , strong understanding of medical terminology , and the ability to resolve discrepancies while ensuring compliance. key responsibilities review and organize medical records for completeness and accuracy identify and resolve documentation discrepancies ensure compliance with privacy and data regulations input and update patient information across systems request missing documents from clinics and legal teams requirements fluent in english and spanish strong attention to detail and accuracy familiar with medical terminology and documentation basic excel and data entry skills understanding of privacy and compliance standards nice to have experience with us healthcare d...
Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork. we’re a fast-growing, venture-backed startup led by former mbb consultants and repeat founders. we move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience. if you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you. company: janie location: remote (latam only) employment type: full-time about janie janie partners with a leading medical lien funding provider, helping personal injury patients access care by streamlining communication between clinics and legal teams. key responsibilities enter and update patient data across crm and internal platforms review and transcribe medical prescriptions, imaging orders, and reports communicate with patients, providers, and legal teams via phone and email organize files using excel, word, pdfs, and google maps requirements fluent in english and spanish (written and spoken) basic proficiency in excel , word, and pdf tools strong attention to detail and data accuracy comfortable with medical terminology and documentation excellent communication skills organized, discreet, and proactive nice to have previous experience with crms or in healthcare/admini...
Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork. we’re a fast-growing, venture-backed startup led by former mbb consultants and repeat founders. we move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience. if you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you. about janie: janie builds and manages high performance digital workers for for medical and dental practices. we specialize in revenue cycle management, scheduling, insurance verification, and prior authorization. we work in a fast paced, energetic environment but our team is incredibly close knit. come join us if you want to lead a team of people and make a huge impact right out of the gate! about the role: we’re hiring a client success manager (account manager) to serve as the primary point of contact for both our clients and our digital workers. this role ensures smooth onboarding, consistent performance, and strong relationships. you’ll lead a team of 10–30 agents, oversee their work, and help our practices run efficiently. key responsibilities: be the “face of janie” for assigned clients—build trust and drive retention support janie agents with daily check-ins, coaching, and performance management monitor kpis, productivity, and...
Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork. we’re a fast-growing, venture-backed startup led by former mbb consultants and repeat founders. we move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience. if you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you. location: remote type: full-time industry: healthtech / digital workforce / b2b saas about janie.ai janie.ai is the digital workforce redefining how healthcare practices operate. we deploy remote agents trained in medical workflows to handle front and back-office tasks—improving efficiency, reducing costs, and enhancing patient experience. trusted by over 150 practices, janie is transforming healthcare staffing with a premium, secure, and fully-managed model. role overview we’re looking for a creative, strategic, and execution-driven social brand specialist to own our brand presence across social channels. this role blends employer branding (talent marketing) and client-facing storytelling , ensuring janie is seen as both the best place to work and the smartest partner to hire. you’ll lead our social strategy, grow brand awareness, and activate communities across both sides of our marketplace. what you'll do build and execute j...
Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork. we’re a fast-growing, venture-backed startup led by former mbb consultants and repeat founders. we move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience. if you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you. scheduler (remote – latam only) company: janie employment type: full-time overview we’re looking for a scheduler with strong communication , time management , and a strong sense of urgency to coordinate patient appointments. this role involves inbound and outbound calls and requires knowledge of medical terminology to communicate effectively with patients and providers. key responsibilities schedule appointments quickly and accurately manage high volume of inbound and outbound calls clearly explain appointment logistics and medical instructions maintain updated schedules and internal records support patients with planning and rescheduling requirements fluent in english and spanish strong communication and organizational skills basic excel and data entry proficiency familiar with medical terminology high attention to detail and urgency mindset nice to have experience with us healthcare or medical sche...
Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork. we’re a fast-growing, venture-backed startup led by former mbb consultants and repeat founders. we move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience. if you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you. we are seeking a knowledgeable and proactive training specialist to join our internal training team, with a strong background in revenue cycle management (rcm) processes. the ideal candidate will have hands-on experience in insurance verification, medical billing, prior authorization, and claims processing, along with experience in developing and delivering training in a healthcare or rcm environment. this role plays a critical part in equipping our internal teams with the knowledge, tools, and support they need to perform at a high level and maintain operational excellence. key responsibilities: co-develop and lead virtual training programs for rcm processes (insurance verification, prior authorization, billing). assist in building sops, compliance standards, training roadmaps, tools, and resource libraries. coordinate with operations, qa, compliance, and other departments to align training with business needs. monitor and report on trainin...
About janie: janie builds and manages high performance digital workers for for medical and dental practices. we specialize in revenue cycle management, scheduling, insurance verification, and prior authorization. we work in a fast paced, energetic environment but our team is incredibly close knit. come join us if you want to lead a team of people and make a huge impact right out of the gate! about the role: we’re hiring a client success manager (account manager) to serve as the primary point of contact for both our clients and our digital workers. this role ensures smooth onboarding, consistent performance, and strong relationships. you’ll lead a team of 10–30 agents, oversee their work, and help our practices run efficiently. key responsibilities: be the “face of janie” for assigned clients—build trust and drive retention support janie agents with daily check-ins, coaching, and performance management monitor kpis, productivity, and scheduling compliance via hubstaff and other tools conduct quality reviews of claims, calls, verifications, and other deliverables manage onboarding, performance improvement plans (pips), and agent health surveys prepare and send weekly client performance reports lead daily am syncs and participate in weekly team meetings what success looks like: clients feel informed, supported, and confident in their team agents are engaged, productive, and consistently improving performance issues are proactively identified and addressed daily, weekly, and monthly cadences are executed with precision requirements: 3+ years of experience in client ...
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