We are looking for a hr analyst for our team, in the barranquilla site. professional in psychology with 2 years + of related experience in all human resources processes. capable of managing the staff of the organization, in order to maintain the best talent within it, through the recruitment of the required vacancies, and everything related to processes in the area (payments, disabilities, absences, disciplinary heraings, benefits, engagement etc). availability to work shifts between 6am to 10pm. **fundamental responsibilities** - recruitment & interview process. - participation and support in the process of internal jop postings within the organization. - keeping selection processes databases updated. - support in the engagement activities that the area stipulates for the employees of the organization. - support in training activities given to different departments. - realization of skip sessions 1:1 with employees. - support processes throughout the area of human management to achieve compliance with established policies and procedures. **competences/skills** - initiative (proactivity) - goal orientation - team work - assertive communication - knowledge of the environment - relationship building - english language proficiency - strategic thinking - planning of the activities - conflict management **company**:jumio is the future for online and mobile id verification. we are the largest and fastest growing company in the id verification space. with a global footprint, we’re expanding the team to meet strong client demand across a range of industries incl...
**role title**: team lead - it **reporting to**: it assistant manager - operations **area**: it **location**: barranquilla, colombia **role purpose**: manage team members & align tasks as per priority, empowering team members with skills to improve their technical knowledge, support to fix issues in 24 x 7 mixed wfh and wfo environments. monitoring different ranges of network and server hardware, inventory management, and escalation of issues. **role value**: 1) utilize team with maximum capacity 2) support / troubleshoot technical issues. **responsibilities**: - provide technical support to team members in troubleshooting. - communicates company goals, safety practices, and deadlines to the team. - supports team manager and performs management duties. - manages inventories and stock, including keeping detailed records of inventory - provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks - develops strategies to promote team member adherence to company regulations and performance goals - preparing and presenting team reviews - ensuring a consistent standard of customer service - monitoring important services & jobs - escalation of issues **experience and qualifications**: - 5 years of experience in related roles. - graduate degree or diploma in information technology, computer science or equivalent - experience in managing a team, strategic planning. - proven experience in enterprise technical support, it support, or as a technical engineer of at least 3 years. - experien...
What we're looking for join dolarapp, a fast-growing fintech revolutionizing cross-border payments in latin america! we are looking for a hands-on, detail-oriented aml analyst who takes ownership, works diligently, and thrives in a fast-paced, dynamic environment. in this role, you will be on the front lines of financial crime prevention, investigating and responsing alerts related to kyc/kyb discrepancies (e.g., biometric mismatches, fake documents, irregular ids via receita federal, jumio, persona, and serpro), pep/sanctions/warnings.you’ll also analyze pix infractions, review alerts of transaction monitoring, and respond with the assistance of the compliance officer to regulatory requests, ensuring compliance while strengthening our aml framework.collaboration is key—you’ll work with compliance, risk, and operations teams to refine aml prevention strategies and stay ahead of evolving regulations. if you're passionate about fintech, compliance, and making a real impact, we’d love to have you on board! what you'll be doing - investigate and analyse kyc alerts related to biometric mismatches, fake documents, and irregular ids using receita federal, kyc software (such as jumio and persona), and serpro to detect fraudulent activity - analyse pix infractions in brazil, assess potential risks, and determine appropriate actions to mitigate financial crime threats - conduct investigations on pep (politically exposed persons), sanctions, and warnings alerts, ensuring proper risk assessment and compliance with regulatory requirements - review, enhance, and optimise tr...
What we're looking for join dolarapp, a fast-growing fintech revolutionizing cross-border payments in latin america! we are looking for a hands-on, detail-oriented aml analyst who takes ownership, works diligently, and thrives in a fast-paced, dynamic environment. in this role, you will be on the front lines of financial crime prevention, investigating and responsing alerts related to kyc/kyb discrepancies (e.g., biometric mismatches, fake documents, irregular ids via receita federal, jumio, persona, and serpro), pep/sanctions/warnings.you’ll also analyze pix infractions, review alerts of transaction monitoring, and respond with the assistance of the compliance officer to regulatory requests, ensuring compliance while strengthening our aml framework.collaboration is key—you’ll work with compliance, risk, and operations teams to refine aml prevention strategies and stay ahead of evolving regulations. if you're passionate about fintech, compliance, and making a real impact, we’d love to have you on board! what you'll be doing investigate and analyse kyc alerts related to biometric mismatches, fake documents, and irregular ids using receita federal, kyc software (such as jumio and persona), and serpro to detect fraudulent activity analyse pix infractions in brazil, assess potential risks, and determine appropriate actions to mitigate financial crime threats conduct investigations on pep (politically exposed persons), sanctions, and warnings alerts, ensuring proper risk assessment and compliance with regulatory requirements review, enhance, and optimise transaction moni...
Account managers ensure customers maximize the value of using jumio’s id verification products – helping them to eliminate identity fraud and onboard customers quickly and securely. there is also a commercial emphasis on achieving revenue growth within existing accounts by finding new areas and use cases for our range of market-leading products. role value: account managers are responsible for over 75% of jumio’s revenue and 100% of our customers. balancing customer satisfaction and commercial objectives mean this is a crucial position that directly impacts our customers, revenue, and ebitda growth. example responsibilities: leading the overall long-term strategy and relationships across the assigned account portfolio. achieving financial targets and growth across a range of accounts of different size and industry. work with their manager to define account strategies and identify opportunities to drive business expansion. interact with clients to ensure customer satisfaction by taking a consultative approach. develop and execute against account plan, meet and exceed targets. articulate compelling value propositions about jumio’s services. work cross functionally with solution engineering, marketing and finance to maximize account growth. draft and present business reports. provide insight and feedback to product and marketing teams that help to continually enhance our products, features and the value we deliver to customers. experience and qualifications: positive attitude, team oriented and self-starter who can work alone and in a collaborative manner to achieve account pl...
Account managers ensure customers maximize the value of using jumio’s id verification products – helping them to eliminate identity fraud and onboard customers quickly and securely. there is also a commercial emphasis on achieving revenue growth within existing accounts by finding new areas and use cases for our range of market-leading products. role value: account managers are responsible for over 75% of jumio’s revenue and 100% of our customers. balancing customer satisfaction and commercial objectives means this is a crucial position that directly impacts our customers, revenue, and ebitda growth. example responsibilities: leading the overall long-term strategy and relationships across the assigned account portfolio. achieving financial targets and growth across a range of accounts of different sizes and industries. work with their manager to define account strategies and identify opportunities to drive business expansion. interact with clients to ensure customer satisfaction by taking a consultative approach. develop and execute against account plans, meet and exceed targets. articulate compelling value propositions about jumio’s services. work cross-functionally with solution engineering, marketing, and finance to maximize account growth. draft and present business reports. provide insight and feedback to product and marketing teams that help to continually enhance our products, features, and the value we deliver to customers. experience and qualifications: positive attitude, team-oriented, and self-starter who can work alone and in a collaborative manner to achieve ac...
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