Skills & experience: over 8 years of relevant experience expert-level knowledge of zoom architecture and infrastructure. experience in designing and implementing large-scale zoom deployments. deep understanding of network optimization for zoom (e.g., sd-wan, qos). experience with zoom phone system design and management. relevant certifications (e.g., zoom certified engineer) are highly desirable. soft skills: exceptional communication and leadership skills. ability to collaborate with cross-functional teams and stakeholders. strategic thinker with a focus on innovation and continuous improvement. ability to provide technical guidance and mentorship at an expert level. responsibilities: provide third-level support and expert guidance for zoom platform. design and implement advanced zoom solutions to meet business requirements. lead zoom platform upgrades, migrations, and new deployments. develop and maintain standards and best practices for zoom. act as a subject matter expert for zoom-related projects and initiatives....
6 - 8 years experience and wide knowledge on: - public cloud platforms: aws (amazon web services), google cloud platform - infrastructure as code: terraform, cloudformation - ci/cd pipelines (codepipeline, gitlab cd) - strong so skills (win, linux), windows ad, vdi (citrix/workspaces) - containers (eks, fargate), no-sql dbs (dynamo, neptune, documentdb) - cloud networking - cloud security - config. management (aws ssm or ansible) - devsecops specialist - aws serverless architectures - cloud security controls implementation - vpc, networking architecture in aws - drp implementation in cloud architectures - strong scripting and automation skills (bash, python, go, ansible)...
6 - 8 years experience skills & experience: experience managing microsoft active directory services including: - gpo operations - domain controller maintenance - delegation management - dns management - bulk operations and reporting - performance, replication availability, security monitoring - certificate issuing - dc patch management basic scripting (powershell) good understanding of windows os, networking services. ability to propose solutions. key responsibilities: offer operational support for microsoft active directory services and their components. troubleshoot and resolve technical issues, including root cause analysis (rca). execute administrative tasks such as system copies, installations, & upgrades. change impact and risk assessment and implementation. respond to audit requirements, perform required compliance checks. documentation maintenance soft skills: self-motivated and eager to learn new skills independently. strong verbal and written communication skills. team player with a proactive mindset. ability to coach junior colleagues....
Note : this is a remote position, and we're open to considering candidates based in latin america. the project is scheduled to begin on june 15th. please let me know if you need any additional information. job summary: we are seeking an experienced business objects developer to join our team. the ideal candidate will be responsible for developing and deploying business objects reports, building bo universes, and creating meaningful data visualizations. this role requires strong sql skills and a solid understanding of data warehousing principles, with experience in using azure databricks as a data source. key responsibilities: •develop and maintain business objects universes, ensuring optimal performance and usability. •set up bo objects, including dimensions, measures, and hierarchies, to support reporting needs. •design and implement calculations, logic, and relationships within bo universes. •create and develop business objects reports, connecting to universes and ensuring accurate data representation. •design and implement various visualizations, including charts, graphs, and tables, to enhance report effectiveness. •develop filters and drill-down functionalities to provide users with interactive reporting options. •deploy business objects reports to the bo server, ensuring seamless access for end-users. •collaborate with stakeholders to gather requirements and provide reporting solutions that meet business needs. •maintain documentation for developed universes, reports, and processes. •stay current on industry trends and best practices relate...
6 - 8 years experience and knowledge on: - public cloud platforms: aws (amazon web services), google cloud platform - infrastructure as code: terraform, cloudformation - ci/cd pipelines (codepipeline, gitlab cd) - solid os skills (windows & linux) - containers and orchestration: docker, kubernetes - cloud networking - cloud security - config. management (any) - devsecops specialist...
Over 8 years experience skills & experience: experience managing microsoft active directory services including: - gpo operations - domain controller maintenance - delegation management - dns management - bulk operations and reporting - performance, replication availability, security monitoring - certificate issuing - dc patch management good scripting (powershell) very good understanding of the windows operating system 5+ years experience with configuring and managing active directory and group policy objects configuration, and deployment in enterprise setups. managing and maintaining on-premise active directory services - directory management, sites and service management, domain controllers health and services, permission and delegation, and group policy managing active directory users, groups, & polices administration of vmware, citrix, windows xp, and windows server 2019 supporting critical network services including active directory, dns, dhcp, and web services active directory security administration. planning and implementation of security policies scripting skills (including operations through code) ad overall architecture and design ad monitoring & tools understanding cloud services (aws) and their directory services key responsibilities: autonomous management of the active directory domains and their dependency services. ensure minimum service disruptions resolution of complex incidents ensure documentation maintenance, l1 & l2 skilling drive change management process, assess risks and impact. assess ad rel...
Customer success champions (boots on the ground bog). responsible for identifying on the ground issues agents at the pso (partner support operations) are facing and coordinating the resolution with the customer success enablers (l2) teams promoting the continuous improvement of productivity, service quality and customer satisfaction. identify the technical issue at pso and provide instant technical help (basic desktop/thin client troubleshooting of clearing up resources & session re-initiation) provide additional knowledge of the issues to make user understand for self-resolution next time the issue is encountered make pso agents aware of the self-help (info manager) solutions available understand the issue faced, identify potential causes and route the issue to customer success enablers (l2) coordinate with onshore & offshore teams (business & technical teams) from client side as per governance set on issues identified, fixes (1.) 1. ensure retention of team members is within the agreed norms. 2. to lead, motivate and develop teams so that they are motivated to meet new challenges. (2.) 1. to ensure complete adherence to attendance/login hours/unsched leave for his span/ 2. to ensure full deployment of performance management processes like monitoring, coaching, one to one, etc/ 3. to have regular reviews with team leaders4. to maximize profitability & ensuring quality standards (3.) 1. to formulate the key result areas of the team leaders & team members 2. conduct appraisals and feedback sessions with team leaders/fts and agents at regular int...
Above 8 years of proven experience with single sign on and multifactor authentication technologies. experience with complex tasks in ping environment like system upgrade, certification management, high availability configuration, management of identity providers. ability to quickly adopt strong experience on other iam tools like silverfort. define and drive application lifecycle, monitor the application, provide inputs for automation and improvements, dr tests, expanding the use for other idp and applications, management of application integration. troubleshoot and resolve complex integration issues. create and mantain documentation. ability to manage iam tools via code....
Over 8 years of experience. -experience as an administrator of monitoring tools in check_mk. -strong understanding of moogsoft to streamline incident management as moogsoft admin. -proven ability to integrate moogsoft with other tools such as check_mk, solution manager, elk, solarwinds and servicenow for seamless operations. -able to configure webhooks and rules in moogsoft to automate workflows and enhance alert management. -aws certification or hands-on experience with aws technologies, particularly in cloudwatch and cloud monitoring. -at least 3 years of experience in aws public cloud, with a solid understanding of cloud-based infrastructure and services. -at least 5 years of experience in monitoring and linux, with expertise in system monitoring, troubleshooting, and performance optimization. solid understanding in linux handling. -experience in developing and implementing it standards, policies, and procedures for system and infrastructure management. -proficient in python scripting, for automation tasks and system enhancements. -experience working with offshore outsourcing organizations, managing remote teams or collaborating across geographies. -willingness to work in shifts or according to a rotating roster to support round-the-clock operations. provide support to l1 and l2 resources....
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