TECHNICAL CONSULTANT (BRIDGE) COL, REMOTE

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The technical implementation consultant (sql) is instrumental in acclimating clients to our software products. through partnering with internal project teams, you will deliver a first-rate customer service experience to effectively install, configure, monitor, and troubleshoot software to meet client needs pre and post implementation.key responsibilities:review integration requirements of a customer implementation and suggest modifications needed to deliver reliable functionality and communicationdiscuss integration with customer and provide guidance as needed to ensure appropriate configuration settings and information exchangeindependently install and configure all products supported, including server and client components; assist less experienced technicians when neededwork with customer vendors, partners and on-site technicians to resolve issues as it relates to software; troubleshoot, test possible solutions and escalate when necessary.diagnose and troubleshoot product issues with client employees, customers and vendors and assist with problem resolutionprovide proactive resolutions to developing problems and suggest modifications that may result in a permanent fix to a problem; prioritize in dynamic environment and meet deadlinesqualifications:2+ years of experience in saas based implementations and project management.bs in computer science, information services or other related fields is preferred.preferred qualifications:experience with various technologies and languages, such as authentication protocols, xml, html, css, ruby on rails, javascript, jquery, json, sql,...