Senior data scientist - machine learning 4 days ago be among the first 25 applicants unifycx is looking for extraordinary senior data scientist – machine learning to help build our next-gen omnichannel cx delivery and process automation platform, lightbird. what will you do? as a senior data scientist specializing in machine learning, you will design and optimize domain-aware models for language and audio tasks, leveraging both classical ml and deep learning. you will partner with our cross-functional team to develop strategies for high-quality training data and effective model evaluation. in addition to building and refining ml pipelines, you will lead efforts on analytics, dashboarding, and visualizations to communicate insights and drive strategic decisions. you will also collaborate on proof-of-concept experiments, maintain strong documentation, and foster best practices for reproducible research and version control. who are you? required qualifications - master’s degree in computer science, machine learning, statistics or a related field. - 3+ years of building practical machine learning models for industry use cases in at least one of the following: language/audio/image/time series tasks. - advanced proficiency in python. - familiarity with sql or similar querying languages, and data visualization/dashboarding tools (e.g., tableau, power bi). - understanding of deep learning architectures (transformers, rnns) and classical techniques (boosting, bagging). preferred qualifications - phd in computer science, ml, or related fields. - knowledge of pri...
Join or sign in to find your next job join to applyfor the senior operations manager role at unifycx unifycx isgrowing and we are looking for an experienced senior operationsmanager to join our motivated and ambitious team in barranquilla. what will you do? as the senior operations manager you will providean inspired sense of leadership by overseeing the day-to-day andstrategic operations of multiple accounts, consisting of teams ofcontact center agents, team leaders, and operations managers. thisrole will contribute to the growth of unifycx by partnering withand supporting the efforts of the departments in the organizationand client success managers by helping to drive overall performanceand results. who you are to be considered, candidates are expectedto have the following: - 5+ years of proven operations managerexperience - strong analytical and problem-solving skills -excellent leadership and management abilities - ability to workindependently and as part of a team - excellent communicationskills, both written and verbal - proficient in microsoft officepackage - experience in six sigma methodology preferred -demonstrated ability to manage multiple priorities in a fast-pacedenvironment - ability to acquire and maintain an in-depth knowledgeof company operations, systems, contract guidelines, and otherrequired policies and procedures - ability to handle confidentialinformation in a professional manner who we are unifycx is anemerging global business process outsourcing company with a strongpresence in the u.s., colombia, dominican republic, india,honduras, and the ph...
Join or sign in to find your next job join to applyfor the senior operations manager role at unifycx unifycx isgrowing and we are looking for an experienced senior operationsmanager to join our motivated and ambitious team in barranquilla. what will you do? as the senior operations manager you will providean inspired sense of leadership by overseeing the day-to-day andstrategic operations of multiple accounts, consisting of teams ofcontact center agents, team leaders, and operations managers. thisrole will contribute to the growth of unifycx by partnering withand supporting the efforts of the departments in the organizationand client success managers by helping to drive overall performanceand results. who you are to be considered, candidates are expectedto have the following: - 5+ years of proven operations managerexperience - strong analytical and problem-solving skills -excellent leadership and management abilities - ability to workindependently and as part of a team - excellent communicationskills, both written and verbal - proficient in microsoft officepackage - experience in six sigma methodology preferred -demonstrated ability to manage multiple priorities in a fast-pacedenvironment - ability to acquire and maintain an in-depth knowledgeof company operations, systems, contract guidelines, and otherrequired policies and procedures - ability to handle confidentialinformation in a professional manner who we are unifycx is anemerging global business process outsourcing company with a strongpresence in the u.s., colombia, dominican republic, india,honduras, and the ph...
Unifycx is looking for an extraordinary staff ai/ml engineer - tech lead to join us in building our next-gen omnichannel cx delivery and process automation platform lightbird. what will you do? you will architect and lead the development of advanced, production-grade ml solutions that push the boundaries of ai-human interaction. your focus will be on crafting domain-aware, multi-modal ai copilots—spanning text, audio, and image modalities—that handle complex challenges such as domain aware intent recognition, content intelligence, and conversational analytics . on the average day, you will be building, deploying, or maintaining robust ml pipelines that perform reliably in a high-traffic production environment. you deal well with ambiguity, prioritizing needs, and delivering results in a dynamic environment! who are you? required qualifications master’s degree in machine learning, statistics, engineering or equivalent field. 5+ years of building practical machine learning models for business application experiences for at least one of the following: language/ audio/image/ time series tasks. proficient in a programming language like python. hands-on familiarity with ml development libraries like pytorch/tensorflow, and ml version control for reproducible training, governance, and experiment tracking. ability to design, build, test, and maintain customer-facing production ml solutions on gcp/aws/azure. adept at leading teams in diagnosing and resolving intricate ml and systems-level challenges under time constraints. preferred qualifications ph.d. in machine learning, st...
Unifycx is looking for an extraordinary staff ai/ml engineer - tech lead to join us in building our next-gen omnichannel cx delivery and process automation platform lightbird. what will you do? you will architect and lead the development of advanced, production-grade ml solutions that push the boundaries of ai-human interaction. your focus will be on crafting domain-aware, multi-modal ai copilots—spanning text, audio, and image modalities—that handle complex challenges such as domain aware intent recognition, content intelligence, and conversational analytics . on the average day, you will be building, deploying, or maintaining robust ml pipelines that perform reliably in a high-traffic production environment. you deal well with ambiguity, prioritizing needs, and delivering results in a dynamic environment! who are you? required qualifications - master’s degree in machine learning, statistics, engineering or equivalent field. - 5+ years of building practical machine learning models for business application experiences for at least one of the following: language/ audio/image/ time series tasks. - proficient in a programming language like python. - hands-on familiarity with ml development libraries like pytorch/tensorflow, and ml version control for reproducible training, governance, and experiment tracking. - ability to design, build, test, and maintain customer-facing production ml solutions on gcp/aws/azure. - adept at leading teams in diagnosing and resolving intricate ml and systems-level challenges under time constraints. preferred qualifications - ph...
Join to apply for the site reliability engineer - noc role at unifycx. unifycx is looking for an extraordinary site reliability engineer to join our motivated and ambitious team. this position requires candidates to be graduates/post graduates in engineering/computer science with at least 5+ years of experience working in a saas and cloud environment. qualifications, certifications, and knowledge level: - b. tech/b.e/bsc/msc/m tech - 5+ years of experience working in a saas and cloud environment - administration of kubernetes clusters, including management of applications using argocd - linux scripting to automate routine tasks and improve operational efficiency - experience with database systems like mysql and db2 - experience as a linux (centos/rhel) administrator - understanding of running change management procedures and enforcing safe and compliant changes to production environments - deep knowledge of on-call responsibilities and time management, including maintaining on-call management tools such as xmatters software - experience with managing deployments using jenkins - prior experience with monitoring tools including new relic, splunk, and nagios - experience with log aggregation tools like splunk, loki, or grafana - strong scripting knowledge in any one of the following languages: python/ruby/bash/java/golang - experience with api programming and integrating tools such as jira, slack, xmatters/pagerduty who we are: unifycx is an emerging global business process outsourcing company with a strong presence in the u.s., colombia, dominican republic, india, jamai...
Senior data scientist - machine learning 4 days ago be among the first 25 applicants unifycx is looking for extraordinary senior data scientist – machine learning to help build our next-gen omnichannel cx delivery and process automation platform, lightbird. what will you do? as a senior data scientist specializing in machine learning, you will design and optimize domain-aware models for language and audio tasks, leveraging both classical ml and deep learning. you will partner with our cross-functional team to develop strategies for high-quality training data and effective model evaluation. in addition to building and refining ml pipelines, you will lead efforts on analytics, dashboarding, and visualizations to communicate insights and drive strategic decisions. you will also collaborate on proof-of-concept experiments, maintain strong documentation, and foster best practices for reproducible research and version control. who are you? required qualifications master’s degree in computer science, machine learning, statistics or a related field. 3+ years of building practical machine learning models for industry use cases in at least one of the following: language/audio/image/time series tasks. advanced proficiency in python. familiarity with sql or similar querying languages, and data visualization/dashboarding tools (e.g., tableau, power bi). understanding of deep learning architectures (transformers, rnns) and classical techniques (boosting, bagging). preferred qualifications phd in computer science, ml, or related fields. knowledge of privacy-preserving ml techniques,...
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