ACCOUNT MANAGER IV

About the role your primary focus will be to drive the expansion of our research intelligence business by securing new sales and fostering the growth of our existing customer base through renewals and strategic upsell/cross-sell initiatives, achieved through strong partnerships with your accounts. the cornerstone products within the research intelligence portfolio include scopus, scival, and pure. in this pivotal role, you have the responsibility of not only establishing but also nurturing customer relationships. leveraging both internal and external resources, your goal is to maximize the value delivered to our customers, ensuring sustained customer satisfaction and retention. you will partner with your accounts, calling on key stakeholders to measure and improve the client satisfaction of our products. you will provide excellent customer support and value-added services to ensure retention and renewal of our customers. you will build and manage relationships to identify opportunities for sales of new and additional solutions products. responsibilities attaining bookings targets for our research intelligence solutions portfolio. applying a consultative approach to client needs, translating them into pragmatic propositions and aligning them with the company’s sales strategies and internal policies. formulating and executing account strategies that address diverse needs across all levels of accounts. ensuring the continuous accuracy of salesforce records, regularly reviewing sales results and forecasts through tools like clari and other sales enablement tools. gathering, ...