¿te apasiona la hostelería y la excelencia? Únete al equipo de **nh collection** y trabaja en cautivadores hoteles y resorts en auténticos edificios emblemáticos de destinos clave de europa, latinoamérica, oriente medio y asia. crearás un ambiente ecléctico y elegante para ofrecer a nuestros huéspedes estancias impulsadas por sentimientos extraordinarios, prestando gran atención a los detalles estimulantes para crear momentos memorables. encuentra tu lugar en nh collection y experimenta el placer de hacer que los huéspedes se sientan únicos en elegantes espacios y habitaciones. les proporcionarás un servicio excepcional y una atención personalizada. **¿cuál será tu misión?**: como **bellboy o mozo de equipajes** serás el principal responsable de saludar y dar la bienvenida a todos los huéspedes del hotel y ayudarles con el equipaje a su llegada. para ello es importante que en todo momento, se demuestren los más altos níveles de hospitalidad y que las peticiones de los huéspedes se atiendan de forma rápida y eficaz. **¿qué tendrás que hacer?**: - saludar y asistir a los huéspedes que entran y salen del hotel. - crear un proceso sencillo y agradable actuando como persona de contacto accesible para los huéspedes. - asistir y proporcionar servicios de equipaje a los huéspedes del hotel (almacenamiento de equipaje, entrega en las habitaciones). - vigilar los equipajes u objetos no identificados en las instalaciones del hotel y recoger los objetos perdidos en caso de reclamación por parte de los huéspedes. - conocer y comunicar los servicios disponibles en el hotel y l...
**minor hotels** is a global hospitality group operating over 550 hotels, resorts and residences in 56 countries in asia-pacific, the middle east, africa, the indian ocean, europe and the americas. as a hotel owner, operator and investor, minor hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of eight hotel brands - anantara, avani, elewana, nh, nh collection, nhow, oaks and tivoli. as part of **minor hotels**, the region of minor hotels europe & americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands. **what will be your mission?**: as **e-commerce manager,** you will be responsible for leading and growing direct online revenue (b2c & b2b) for 61 hotels across the americas and latam. this role is a blend of strategic leadership, hands-on execution, and cross-regional collaboration—with a strong focus on performance, optimization, and digital innovation. **what will you do?**: - ** optimize digital performance**: partner with hotel leaders, revenue teams, and marketing to boost ecommerce performance. - ** stakeholder collaboration**: work closely with internal/local stakeholders (hotel directors, business unit management, revenue department, marketing) to optimize digital performance. - ** coach & inspire**: train and guide local teams and an ecommerce specialist, building a high-performing digital culture. - ** manage web shops**: oversee latam hotel webshops—ensure they are optimized for usability, conversion, and...
Are you passionate about hospitality and excellence? join the **nh collection** **team**and work in captivating hotels and resorts in authentic landmark buildings in key destinations across europe, latin america, the middle east, asia and now greater china. you will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. find your place at nh collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. you will provide them with outstanding service and personalised attention. you will be part of a brand that places extraordinary feelings at the heart of everything it does. **what will be your mission?**: as **bellboy/bellgirl**, you will be primarily responsible to greet and welcome all guests to the hotel and help them with their luggage on arrival. make sure that the highest standards of hospitality and welcome are demonstrated at all times, and that all guest requests are dealt with in a prompt and courteous manner. **what will you do?**: - greet and assist guests entering and leaving the hotel. - create a straightforward, pleasant process by acting as an approachable contact person for guests. - assist and provide luggage services for hotel guests (storage of luggage, delivery to rooms). - keep an eye on unidentified luggage or objects in hotel premises, and gather lost items in case of claim by guests. - be aware and communicate hotel services available and general safety information. - be knowledgeabl...
Si te apasiona la hostelería y buscas una carrera gratificante en un entorno vibrante y elegante, **avani**es tu lugar. Únete a un equipo motivado y con talento que comparte la visión común de ofrecer experiências increíbles a nuestros huéspedes. como miembro del equipo de avani, tendrás la oportunidad de trabajar en algunos de los destinos más apasionantes del mundo, de europa a asia, de África a australia. Únete a avani y descubre el equilibrio entre frescura y amabilidad, entre diseño y funcionalidad, y entre servicio y privacidad que hace de los hoteles avani la elección perfecta tanto para los viajeros modernos como para los jóvenes talentos. **¿cuál será tu misión?**: como **barista**, serás responsable de garantizar el servicio de bar, la atención al cliente, la preparación de bebidas y actuarás como embajador del restaurante/bar para garantizar un servicio de calidad y excelencia, superando las expectativas de los clientes. **¿qué tendrás que hacer?**: - encargarse del montaje de la coctelería, el bar y el restaurante. - gestionar producciones, pedidos, control de existencias de licores y bebidas en general, destilados y producciones, aprovisionamiento del bar. - supervisar el orden y la limpieza del punto de venta (restaurante, buffet, salón, cafetería o bar) al que esté asignado. - recibir a los clientes en el restaurante/coctelería e indicarles que tomen asiento. - dar consejos sobre los diferentes productos disponibles en el restaurante/bar, tomar la comanda y ser capaz de adaptarse a las diferentes peticiones de los clientes. - montar/desmontar y li...
Job title: store assistant job description: we are seeking a highly organized and detail-oriented individual to join our purchasing team. as a store assistant, you will work closely with the purchasing manager to ensure effective purchasing systems are in place. key responsibilities include managing payment processes for all projects, issuing purchase orders for reimbursements and contract fees, coordinating budget setup in oracle with the accounting team, conducting payment forecasts for all projects, and sourcing supplier data. required skills and qualifications: - bachelor's degree in any field. - 2-3 years of experience in project and construction purchasing. - proficiency in english, both verbal and written. - knowledge of project scheduling, purchasing, shipping, incoterms, and processes. - strong team player with integrity, interpersonal, organizational, and time management skills. - ability to work under pressure and independently. - excellent writing, documentation, coordination, and analytical skills. benefits: - experience in diverse international environments with 150+ nationalities. - career development with international challenges. - training programs to enhance skills. - wellbeing initiatives, including flexible working conditions. - recognition programs like memorable dates. - sustainability and volunteering initiatives. - employee discounts and exclusive benefits through our loyalty program. why choose us? at minor hotels europe & americas, we foster exciting careers and cross-cultural experiences. our passionate teams enjoy a range of benefits th...
Hosco what will be your mission? as housekeeper , you will perform routine duties in cleaning and servicing rooms and common areas, promoting a positive image of the hotel and addressing guest requests and problems. what will you do? clean and service assigned rooms according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. change and replenish bed linens, towels, minibar and guest amenities, as needed and/or according to the scheduled periodicity. prepare the assigned rooms to the special needs and requirement from the guests (extra beds, cradle, etc.). stock, maintain and transport housekeeping supply cart on a daily basis. report to the direct supervisor the incidents or maintenance deficiencies identified in the rooms/common areas during their preparation and cleaning. carry out the cleaning of the common areas of the hotel that has been assigned and maintain the order and the good image of the furniture of those zones. support other floor staff members in the cleaning and preparation of the rooms, in case of urgency, incidence or need. implement the procedures for managing quality of housekeeping and laundry services. carry out the tasks of preventive sanitary hygiene maintenance. what are we looking for? at least 6 months' experience developing similar functions. secondary school diploma or equivalent education. fluency in local language and knowledge of english is highly valuable. customer oriented. organizational skills. flex...
Addetto al magazzino - anantara convento di amalfi grand hotel - minor hotels - southern europe hosco what will be your mission? as purchasing staff , you will work closely with the purchasing manager to ensure an effective purchasing system, acquiring supplies, equipment, and services while maintaining high quality standards and cost efficiency. what will you do? manage the payment process for all projects. issue purchase orders for reimbursements and contract fees. coordinate budget setup in oracle with the accounting team. conduct payment forecasts for all projects. source supplier data. what are we looking for? bachelor's degree in any field. 2-3 years of experience in project and construction purchasing. proficiency in english, both verbal and written. knowledge of project scheduling, purchasing, shipping, incoterms, and processes. strong team player with integrity, interpersonal, organizational, and time management skills. ability to work under pressure and independently. excellent writing, documentation, coordination, and analytical skills. why choose us? at minor hotels europe & americas , we foster exciting careers and cross-cultural experiences. our passionate teams enjoy benefits such as: experience in diverse international environments with 150+ nationalities. career development with international challenges. training programs to enhance skills. wellbeing initiatives, including flexible working conditions. recognition programs like memorable dates. sustainability and volunteering initiatives. employee discounts and exclusive benefits through our loyalty program....
Addetto al magazzino - anantara convento di amalfi grand hotel - minor hotels - southern europe hosco what will be your mission? as purchasing staff, you will work closely with the purchasing manager to ensure an effective purchasing system, acquiring supplies, equipment, and services while maintaining high quality standards and cost efficiency. what will you do? - manage the payment process for all projects. - issue purchase orders for reimbursements and contract fees. - coordinate budget setup in oracle with the accounting team. - conduct payment forecasts for all projects. - source supplier data. what are we looking for? - bachelor's degree in any field. - 2-3 years of experience in project and construction purchasing. - proficiency in english, both verbal and written. - knowledge of project scheduling, purchasing, shipping, incoterms, and processes. - strong team player with integrity, interpersonal, organizational, and time management skills. - ability to work under pressure and independently. - excellent writing, documentation, coordination, and analytical skills. why choose us? at minor hotels europe & americas, we foster exciting careers and cross-cultural experiences. our passionate teams enjoy benefits such as: - experience in diverse international environments with 150+ nationalities. - career development with international challenges. - training programs to enhance skills. - wellbeing initiatives, including flexible working conditions. - recognition programs like memorable dates. - sustainability and volunteering initiatives. - employee discounts and e...
Hosco what will be your mission? as housekeeper, you will perform routine duties in cleaning and servicing rooms and common areas, promoting a positive image of the hotel and addressing guest requests and problems. what will you do? - clean and service assigned rooms according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. - change and replenish bed linens, towels, minibar and guest amenities, as needed and/or according to the scheduled periodicity. - prepare the assigned rooms to the special needs and requirement from the guests (extra beds, cradle, etc.). - stock, maintain and transport housekeeping supply cart on a daily basis. - report to the direct supervisor the incidents or maintenance deficiencies identified in the rooms/common areas during their preparation and cleaning. - carry out the cleaning of the common areas of the hotel that has been assigned and maintain the order and the good image of the furniture of those zones. - support other floor staff members in the cleaning and preparation of the rooms, in case of urgency, incidence or need. - implement the procedures for managing quality of housekeeping and laundry services. - carry out the tasks of preventive sanitary hygiene maintenance. what are we looking for? - at least 6 months' experience developing similar functions. - secondary school diploma or equivalent education. - fluency in local language and knowledge of english is highly valuable. - customer oriented. - organizational skills. - flexible and relia...
Hosco quale sarà la tua missione? in qualità di cuoco , sarai responsabile della preparazione preliminare, del processo di cottura, dell'impiattamento o della presentazione di piatti di alta qualità per offrire un'esperienza eccellente agli ospiti. cosa dovrai fare? elaborazione, conservazione e organizzazione della mise-en-place per ciascuno dei servizi, riducendo al minimo le perdite di prodotto. garantire la presentazione, la quantità e la qualità di ogni piatto del servizio, in base agli standard stabiliti. controllare e controllare la corretta conservazione dei prodotti, monitorando l'età e le condizioni di tutti gli alimenti per ruotare e mantenere la massima qualità (fifo). ricezione, conservazione e organizzazione dei prodotti. mantenere un'area di lavoro pulita, ordinata e ben organizzata. segnalare problemi di manutenzione, igiene e pericoli. conoscenza degli obiettivi del dipartimento e impegno per raggiungerli come parte del team. seguire tutte le norme/regolamenti del dipartimento sanitario pertinenti e tutte le linee guida del servizio clienti (happc). cosa stiamo cercando? almeno 1-2 anni di esperienza come assistente di cucina, preferibilmente in un hotel di dimensioni e complessità simili. formazione professionale in materia di ospitalità/f&b/cucina. la conoscenza della lingua locale è indispensabile e la conoscenza dell'inglese è di grande valore. capacità di lavorare da solo e come parte di un team. capacità organizzative. capacità di lavorare sotto pressione. orientamento al servizio al cliente. attenz...
Hoscowhat will be your mission?as a pastry chef, you will report to the f&b; manager and will be responsible for ensuring the pastry service, from preparation to confection and coordination of the service with room teams, complying with internal standards and procedures in order to guarantee a quality service and excellence, exceeding customer expectations.what will you do?recipe development, staff management, quality control and innovation in the creation of new pastry products.must be aware of industry trends and customer preferences to develop new and unique products that appeal to customers and differentiate the restaurant from its competitors.check the stock of bakery ingredients, the quality of materials and the condition of equipment.maintain a clean and tidy workplace and comply with quality and safety standards.maintain a professional, positive and friendly attitude towards team members at all times.what are we looking for?professional experience in similar roles.minimum 12. year of schooling and/or professional course adapted to the role (preferred)knowledge of hazard analysis and critical control points (haccp), hygiene and safety standards.genuine smilecustomer orientationpassion for serviceprofessional attitudeteamworkleadershipcreativity and ability to innovatetime flexibilitywhy choose us?benefitsat minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:worldwide e...
Job title: chief maintenance officer a luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. a unique opportunity has arisen for a seasoned maintenance professional to join our team at anantara convento di amalfi grand hotel. as chief maintenance officer, you will be responsible for leading and managing the maintenance team, ensuring timely and efficient service delivery. key responsibilities: - lead and manage the maintenance team, ensuring timely and efficient service delivery. - perform and supervise routine and emergency maintenance tasks on electrical, plumbing, hvac, and safety systems. - plan and monitor the maintenance schedule for preventive and periodic inspections. - manage external suppliers and contractors for specialized and complex work, ensuring service quality and adherence to deadlines. - ensure compliance with all relevant safety and technical regulations. - work closely with hotel management to optimize operational costs and propose innovative solutions for energy efficiency and system improvements. - ensure all equipment and systems are fully operational to provide guests with an optimal experience. - oversee and manage the maintenance department budget. - train and update staff on maintenance and safety procedures. requirements: - technical diploma or equivalent professional qualifications (preferably in electrical, plumbing, or mechanical engineering). - minimum of 5 years of experie...
Hosco what will be your mission? as a pastry chef, you will report to the f&b; manager and will be responsible for ensuring the pastry service, from preparation to confection and coordination of the service with room teams, complying with internal standards and procedures in order to guarantee a quality service and excellence, exceeding customer expectations. what will you do? - recipe development, staff management, quality control and innovation in the creation of new pastry products. - must be aware of industry trends and customer preferences to develop new and unique products that appeal to customers and differentiate the restaurant from its competitors. - check the stock of bakery ingredients, the quality of materials and the condition of equipment. - maintain a clean and tidy workplace and comply with quality and safety standards. - maintain a professional, positive and friendly attitude towards team members at all times. what are we looking for? - professional experience in similar roles. - minimum 12. year of schooling and/or professional course adapted to the role (preferred) - knowledge of hazard analysis and critical control points (haccp), hygiene and safety standards. - genuine smile - customer orientation - passion for service - professional attitude - teamwork - leadership - creativity and ability to innovate - time flexibility why choose us? benefits at minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible team...
Hosco what will be your mission? as a pastry chef , you will report to the f&b manager and will be responsible for ensuring the pastry service, from preparation to confection and coordination of the service with room teams, complying with internal standards and procedures in order to guarantee a quality service and excellence, exceeding customer expectations. what will you do? recipe development, staff management, quality control and innovation in the creation of new pastry products. must be aware of industry trends and customer preferences to develop new and unique products that appeal to customers and differentiate the restaurant from its competitors. check the stock of bakery ingredients, the quality of materials and the condition of equipment. maintain a clean and tidy workplace and comply with quality and safety standards. maintain a professional, positive and friendly attitude towards team members at all times. what are we looking for? professional experience in similar roles. minimum 12. year of schooling and/or professional course adapted to the role (preferred) knowledge of hazard analysis and critical control points (haccp), hygiene and safety standards. genuine smile customer orientation passion for service professional attitude teamwork leadership creativity and ability to innovate time flexibility why choose us? benefits at minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedicat...
Hoscowhat will be your mission?as waiter/waitress you will be responsible for taking orders and delivering food and beverages to our customers providing an excellent overall guest experience.what will you do?provide excellent customer service that promote satisfaction.welcome and acknowledge all guests according to company standards.maintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc. ).demonstrate an excellent knowledge of frequent guests, paying attention to their preferences.be aware and offer the different products and services available at the hotel's restaurant.review daily specials and changes on the menu with the correspondent f&b; team.handle restaurant reservations.effectively communicate with the kitchen staff to make sure orders are accurate and delivered promptly.carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required.fulfill processes and procedures related to product set ups, quality and service according to brand standards.deliver checks and collect bill payments from guests, using the point-of-sale system, handling money, processing credit and debit cards.identify opportunities to increase the f&b; department income by upselling.ensure that all f&b; outlet are clean, neat and tidy and ready to accept guests.follow all relevant health department rules/regulations and all customer service guidelines.what are we looking for?previous experience developing similar func...
Descrizione dell'azienda a luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world’s most exciting destinations. originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated anantara convento di amalfi grand hotel is a beautifully refurbished monument. it is located atop an 80-meter cliff with spectacular views of the amalfi coast, just a 5-minute walk from amalfi’s harbor and town center. renovated in 2023, nearly all of our 52 rooms overlook the sea. the hotel features 2 first-class restaurants: dei cappuccini, serving italian and mediterranean gourmet dishes, and la locanda della canonica – gino, a pizzeria by gino sorbillo for informal lunches and tasting pizzas. amenities include an outdoor infinity pool, a panoramic gym, and a spa. the hotel is an ideal wedding venue with unique spaces such as the cloister, private church, and panoramic terraces. descrizione del lavoro the guest relation manager, reporting to the front office manager, is responsible for delivering an exceptional guest experience at our 5-star hotel. this role serves as the primary contact for guests, ensuring all needs are met and expectations exceeded. the manager will develop lasting relationships, anticipate needs, resolve issues promptly, and uphold high standards. the key responsibilities include: welcoming guests upon arrival; assisting guests throughout their stay, answering questions, resolving issues, and providing info...
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