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CUSTOMER SERVICE TRADITIONAL TRADE SPECIALIST

Customer service traditional trade specialist join to apply for the customer service traditional trade specialist role at mondelēz international customer service traditional trade specialist join to apply for the customer service traditional trade sp...


RGM PRICING ANALYST NORTH WACAM

Rgm pricing analyst north wacam page is loaded rgm pricing analyst north wacam apply locations bogota, colombia time type full time posted on posted 3 days ago job requisition id r-142800 job description are you ready to make it happen at mondelēz in...


GROWTH & STRATEGY MANAGER WACAM

Job description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. you will support category-changing initiatives in partnership with marketing, rdq, finance, and other functions. you will bring a deep understanding of consumer trends and needs, business models, as well as our competitors' strategies. how you will contribute you will: drive dialogue with marketing, rdq, finance, and other functions to assess and recommend business solutions. inspire and influence cross-functional, multi-regional teams and engage both internal and external partners to support product and business model innovation, delivering sustainable, incremental, and profitable revenue. support strategic innovation roadmap development. support the innovation process from concept to commercialization. ensure successful rollout of existing bundles in white space markets. assist regions with best practices on winning bundles. what you will bring a desire to drive your future and accelerate your career with experience and knowledge in: excellent communication skills with outstanding influencing and remote management abilities. strategy and/or marketing management experience in fmcg and/or consulting. strong business acumen combined with strategic and analytical thinking in a multinational, multifunctional environment. high drive for results and resilience. ability to operate effectively in a complex, ambiguous business structure. more about this role key responsibilities: strategic planning & development: * contribute to the developm...


A-064 GROWTH & STRATEGY MANAGER WACAM

Job description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. you will support category-changing initiatives in partnership with marketing, rdq, finance, and other functions. you will bring a deep understanding of consumer trends and needs, business models, as well as our competitors' strategies. how you will contribute you will: - drive dialogue with marketing, rdq, finance, and other functions to assess and recommend business solutions. inspire and influence cross-functional, multi-regional teams and engage both internal and external partners to support product and business model innovation, delivering sustainable, incremental, and profitable revenue. - support strategic innovation roadmap development. - support the innovation process from concept to commercialization. - ensure successful rollout of existing bundles in white space markets. - assist regions with best practices on winning bundles. what you will bring a desire to drive your future and accelerate your career with experience and knowledge in: - excellent communication skills with outstanding influencing and remote management abilities. - strategy and/or marketing management experience in fmcg and/or consulting. - strong business acumen combined with strategic and analytical thinking in a multinational, multifunctional environment. - high drive for results and resilience. - ability to operate effectively in a complex, ambiguous business structure. more about this role key responsibilities: strategic planning & development:...


ITS END USER/COMMERCIAL ANALYST

Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. you are a specialist in a process, workstream or area in mondelēz international digital services, working to support impeccable service operations. how you will contribute you will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. as a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. in addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with mondelēz international policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. what you will bring a desire to drive your future and accelerate your career. you will bring experience and knowledge in: your specific process area working in a shared service organization being a good team player and influencing others process design and mapping, and business requirement gathering experience communicating effectively, applying interpersonal skills and taking initiative more about this role what you need to know about this position: what extra ingredients you will bring: education / certifications: job specific requirements: travel requirements: work schedule: no relocation support available business unit summary at mondelēz international, ou...


GROWTH & STRATEGY MANAGER WACAM

Full time Tiempo completo

Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. you will support category-changing initiatives in partnership with marketing, rdq, finance and other functions. you will bring a deep understanding of consumer trends and needs, business models as well as our competitors' strategies. how you will contribute you will: drive dialogue with marketing, rdq, finance, other functions to assess and recommend business solutions. inspire and influence cross functional, multi-regional teams and engage both internal and external partners to support superior product innovation, business model innovation etc. which deliver sustainable, incremental and profitable revenue potential support strategic innovation roadmap support innovation process, cross functionally from concept to commercialization secure successful roll out of existing bundle in white space markets support regions with best practices on winning bundle what you will bring a desire to drive your future and accelerate your career with experience and knowledge in: excellent communicator with outstanding influencing and remote management skills strategy and / or marketing management experience gained in fmcg and / or consulting strong business acumen combined with strategic and analytical thinking in a multinational, multifunctional environment high drive for results and resilience strong ability to operate in a complex, ambiguous business structure more about this role key responsibilities: strategic planning & development: *contribute to t...


COMMERCIAL FINANCE COORDINATOR NORTH WACAM

Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it uniquely yours. you will perform detailed finance work, transactions and data structuring under the guidance of the finance manager. you will collect data, be responsible for maintaining information integrity, monitor reconciliations and conduct basic checks and controls. how you will contribute you will: execute aspects of finance planning and performance management process and related financial decisions potentially including annual contract planning/forecasting, target development, financial performance reporting/analysis, financial modeling and decision support for a focused scope within a region, business unit, country, supply chain, mondelēz international business services or corporate finance team. you will also execute data collection and data integrity checks contribute to a strong controls and compliance environment in area of scope and ensure full compliance with our policies execute ad hoc analyses and projects as requested by the senior finance manager (or director) support projects to improve efficiencies and improvements to ways of working and embrace a mindset of continuous improvement contribute to a high-performing finance team. you will also invest in personal development and the development of your finance peers what you will bring a desire to drive your future and accelerate your career. you will bring experience and knowledge in: technical expertise in financial analysis and data collection/structuring business acumen and a ba...


CUSTOMER SERVICE TRADITIONAL TRADE SPECIALIST

Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it possible. in this role, you will drive value and enhance service for our customers while optimizing supply chain efficiency. you will leverage both internal and customer data to refine plans and support joint initiatives with our strategic partners. how you will contribute serve as the primary point of contact for your assigned customer portfolio. manage and resolve escalations related to complaints and disputes, ensuring maximum customer satisfaction through effective issue resolution. contribute to achieving business and commercial objectives by meeting customer service targets, supporting continuous improvement initiatives (both internal and external), and fostering collaborative relationships across functions and with customers. work closely with the order fulfillment team to monitor and report on key performance indicators (kpis), including conducting root-cause analysis and implementing improvement initiatives. utilize customer data to monitor supply availability, depot-to-distributor service levels, stock holding, and promotional sales performance. use these insights to drive informed decision-making internally and collaboratively with customers, maximizing service levels and sales. implement and manage cmi (customer managed inventory) or vmi (vendor managed inventory) programs to optimize inventory levels and ensure product availability at customer locations. apply a commercial approach to identify opportunities for mutual growth, leveragin...


RGM- MANAGER ANDEAN CLUSTER | (VZ572)

**job description**: **are you ready to make it happen at mondelēz international?** **join our mission to lead the future of snacking. make it with pride.** you help execute the revenue management workstream to help us optimize the return on investment on our trade spend activities. **how you will contribute** you will: - work with customer teams to track progress towards revenue kpis - complete promotional post evaluations in partnership with finance and marketing - support the customer planning manager by providing regular reporting including volume tracking, trade spend, % promoted, seasonal in flight tracking - monitor revenue realization of any cost price increases - work with customer teams and sales finance to ensure all trade spend in the system is accruing correctly - attend customer forecast surgeries to understand customer dynamics and identify opportunities and risks to the plan - approve promotional activity in line with guidelines with regular reviews of promotional spend **what you will bring** a desire to drive your future and accelerate your career and the following experience and knowledge: - commercial and financial acumen - reducing complexity using an analytical, disciplined and collaborative approach - synthesizing multiple data points into a holistic position - organizing and prioritizing - problem solving - finding new and innovative solutions - working in a fast-moving consumer goods or consumer packaged goods environment a distinct advantage - customer and category knowledge a distinct advantage **more about this rol...


BENEFITS TEAM LEAD, WACAM [ICS403]

**job description**: **are you ready to make it happen at mondelēz international?** **join our mission to lead the future of snacking. make it matter.** you work in mondelēz international business services to lead in the development of tools, frameworks and skills that ensure the effective delivery of the experience strategy for a specific process area (which could be in sales, finance, marketing, customer service and logistics, procurement, hr, etc.). you also work with other service operations employees to ensure they are using processes and tools to ensure an impeccable customer experience. **how you will contribute** **in this role, you will** - lead activities related to benefits administration tasks (e.g. employee assistance program, loans, club, perk cars, feed bonus, gym, daycare, international health insurance, occupational hazard insurance for core employees, life insurance policy for 13 countries, checkup, benefits broker, employee health policy for 13 countries, special bonus, perk cars mgmt); - build an effective group of benefits specialists (tier 2) to deliver top class services; ensure effective use of enabling technology (workday, service now). - monitor the benefits package, continuously analyzing the benefits package efficiency in terms of quality, competitiveness, costs and alignment with local market practices. - create feasibility studies for implementation of new designs or benefits. - coordinate and ensure the deployment of benefit programs to all employees, from d0 of newcomers in the company. - responsible for the management of benef...


ANALISTA DE RTM

Description tus funciones principales: análisis de datos: recopilar, analizar e interpretar datos de ventas para identificar tendencias, patrones y oportunidades de crecimiento.desarrollar y mantener informes y dashboards utilizando excel avanzado y power bi para el seguimiento de kpis de ventas.realizar análisis de variaciones entre el presupuesto y los resultados reales, identificando las causas y proponiendo soluciones. soporte a la operación de ventas: colaborar en la implementación y seguimiento de campañas y promociones de ventas.gestionar y actualizar bases de datos de clientes y productos.participar en la planificación y coordinación de eventos y actividades de ventas.brindar soporte administrativo al equipo de ventas en la elaboración de cotizaciones, órdenes de compra y otros documentos. optimización de procesos: identificar áreas de mejora en los procesos operativos de ventas y proponer soluciones innovadoras.participar en la implementación de nuevas herramientas y tecnologías para mejorar la eficiencia del equipo de ventas.documentar y mantener actualizados los procedimientos operativos estándar (sops) del área de ventas. elaboración de informes: desarrollar informes periódicos sobre el desempeño de las ventas, incluyendo análisis de ventas por producto, canal, cliente y región.presentar los resultados de los análisis a la gerencia y al equipo de ventas, proponiendo recomendaciones para mejorar el rendimiento. requisitos: educación: título universitario en administración de empresas, ingeniería industrial, economía o carreras afines. experiencia: mínimo un (1) a...


S4/O9 IMPLEMENTATION FINANCE MANAGER

Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it uniquely yours. you will partner to plant management and manage the overall financial integrity and performance of a manufacturing site. you will support the plant leadership team in preparing and executing business proposals, verifying assumptions, and checking for daily execution. you will manage finance for a complex plant cluster, hub or large manufacturing plant. how you will contribute you will: manage finance planning and performance management processes and related financial decisions potentially including strategic plan and annual contract planning/forecasting, target development, financial performance reporting/analysis, financial modeling and decision support for a manufacturing plant, plant cluster or hub. support a strong controls and compliance environment in the manufacturing plant. you will also ensure that policies are understood in the organization and that proper controls and compliance are in place. partner with plant management to provide critical financial perspective and insight for business strategies and decisions. you will also monitor and adjust execution of actions. drive for harmonization, efficiencies and improvements to ways of working and build a mindset of continuous improvement within the finance team. build a high-performing finance team. you will also recruit and develop finance talent and drive our finance talent agenda with a focus on supply chain/plant controlling. what you will bring a desire to drive your fu...


SALES OPERATIONS SPECIALIST

Description funciones: dar soporte a los usuarios finales con el manejo de la herramienta o procesos de ventas o relacionados definidos para la utilización de la herramienta realizar pruebas y documentación de las funcionalidades del o los sistemas a ser implementados para asegurar una correcta implementación. cumplir con los tiempos de implementación establecidos en el proyecto trabajar con un equipo multidisciplinario tanto interno de la compañía como de los diferentes proveedores, asegurando las funcionalidades requeridas se encuentren en la aplicación funcionando de acuerdo con lo esperados implementar nuevos distribuidores en el sistema de sell out y apoyar en la administración de este interactuar a diario como soporte de los usuarios finales y con los proveedores de las herramientas de tecnología para documentar, analizar y resolver los problemas e issues de servicio y funcionamiento. garantizando de esta manera el funcionamiento de las herramientas de tecnología. realizar entrenamientos en las herramientas de tecnología de ventas e información para la fuerza de ventas cuando se requiere o para los diferentes distribuidores con los que trabaja la compañía. acompañar en campo a los vendedores durante la fase de capacitación y estabilización de la herramienta labores de administración de las plataformas de tecnología para ventas y asegurar el correcto funcionamiento profesional en ingeniería de sistemas, industrial o afines. 2-3 años de experiencia en compañías preferiblemente de consumo masivo, en áreas de soporte para ventas (inteligencia de ventas, tecnología para ve...


COMMERCIAL FINANCE COORDINATOR NORTH WACAM

Job description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it uniquely yours. you will perform detailed finance work, transactions and data structuring under the guidance of the finance manager. you will collect data, be responsible for maintaining information integrity, monitor reconciliations and conduct basic checks and controls. how you will contribute you will: execute aspects of finance planning and performance management process and related financial decisions potentially including annual contract planning/forecasting, target development, financial performance reporting/analysis, financial modeling and decision support for a focused scope within a region, business unit, country, supply chain, mondelēz international business services or corporate finance team. you will also execute data collection and data integrity checks contribute to a strong controls and compliance environment in area of scope and ensure full compliance with our policies execute ad hoc analyses and projects as requested by the senior finance manager (or director) support projects to improve efficiencies and improvements to ways of working and embrace a mindset of continuous improvement contribute to a high-performing finance team. you will also invest in personal development and the development of your finance peers what you will bring a desire to drive your future and accelerate your career. you will bring experience and knowledge in: technical expertise in financial analysis and data collection/structuring business acumen and ...


EVENTS AND COMMUNICATIONS EXECUTIVE

Full time Tiempo completo

Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. you are a specialist in a process, workstream or area in mondelēz international digital services, working to support impeccable service operations. how you will contribute you will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. as a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. in addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with mondelēz international policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. what you will bring a desire to drive your future and accelerate your career. you will bring experience and knowledge in: your specific process area working in a shared service organization being a good team player and influencing others process design and mapping, and business requirement gathering experience communicating effectively, applying interpersonal skills and taking initiative more about this role what you need to know about this position: as an events & communications executive, you will play a pivotal role in supporting the people services la team, working directly with leaders across workstreams and hubs in colombia and costa rica. you will be re...


C116 - EVENTS AND COMMUNICATIONS EXECUTIVE

**are you ready to make it happen at mondelēz international?** **join our mission to lead the future of snacking. make it matter.** you are a specialist in a process, workstream or area in mondelēz international digital services, working to support impeccable service operations. **how you will contribute** you will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. as a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. in addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with mondelēz international policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. **what you will bring** a desire to drive your future and accelerate your career. you will bring experience and knowledge in: - your specific process area - working in a shared service organization - being a good team player and influencing others - process design and mapping, and business requirement gathering experience **more about this role** **what you need to know about this position**: as an events & communications executive, you will play a pivotal role in supporting the people services la team, working directly with leaders across workstreams and hubs in colombia and costa rica. you will be responsible for coordinating calendar...


HR MANAGER [O-604]

Hogarth is the global content experience company. part of wpp, hogarth partners with one in every two of the world's top 100 brands including coca-cola, ford, rolex, nestlé, mondelez and dyson. with a breadth of experience across an extensive range of sectors, hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. the number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. - wpp is the creative transformation company. we use the power of creativity to build better futures for our people, planet, clients and communities. _working at wpp means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. we operate in over 100 countries, with corporate headquarters in new york, london and singapore._ wpp is a world leader in marketing services, with deep ai, data and technology capabilities, global presence and unrivalled creative talent. our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the fortune global 500. our people are the key to our success. we're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the bri...


EVENTS AND COMMUNICATIONS EXECUTIVE [JFY-094]

Job summary you will play a pivotal role in supporting the people services la team, working directly with leaders across workstreams and hubs in colombia and costa rica. as an events & communications executive, you will coordinate calendars and appointments, craft communications, execute engaging events, and provide logistical support for various initiatives. qualifications - 1+ years of experience assisting executives - previous experience coordinating hybrid corporate events, managing onsite and virtual teams - is a plus. - 1-2 years of experience in advertising, communication, design, or related fields preferred. - proficiency in sap for pos (preferred), teams, and outlook. - advanced english language skills. responsibilities - manage the agenda, calendar, and email communications for senior directors within business services. - manage vendors, including processing invoices and handling requirements. - organize, plan, and oversee the logistics for various events. - send communications to high-level stakeholders within the organization. - coordinate communications requested by the pex team, including newsletters, special events, and regional initiatives. - plan and execute hybrid corporate events, ensuring seamless coordination between onsite and virtual attendees. - support the planning and logistics for visits, town halls, and other engagement activities. - liaise with internal teams and external agencies for design and content creation. - manage vendor relationships, obtain quotes, and oversee budget allocation. - demonstrate excellent communication skills, strong...


PEOPLE EXPERIENCE INTERN - (QO144)

**job description**: **are you ready to make it happen at mondelez international? ** **join our mission to lead the future of snacking. make it matter. ** as an organization we are committed to developing the next generation of makers and bakers. joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. you will be encouraged to step outside your comfort zone - you may even surprise yourself! we will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. here you can lean in and speak up and bring your own flavor. **más información sobre este rol** **lo que debes saber sobre la posición**: mondelez international busca un estudiante apasionado y orientado al servicio para unirse a nuestro equipo como people experience intern en nuestra oficina en cali, colombia. como practicante del área de recursos humanos, serás el enlace vital entre nuestra compañía y entidades como arls, fondos de pensión y otros organismos relacionados con la seguridad social. te encargarás de liderar y apoyar procesos esenciales como ingresos, contrataciones, welcome kits y la agenda general de onboarding, con un enfoque específico en colombia y, posiblemente, otros países de la región. **los ingredientes extra que traerás como practicante**: excelentes habilidades de comunicación oral y escrita, con marcada orientación de servicio al cliente interno y externo de la empresa. **educación/certificaciones**: estudiante de últimos semestr...


TRADE MARKETING ANALYST TT

Description principales funciones: maximize conversion via superior pob execution: 30% . seguimiento y control del ppto (provisionado vs ejecutado) de los canales seguimiento a las legalizaciones hacer distribuciones y control de los recursos hacer seguimiento de la fecha de entrega de los proveedores. notificar a la ffvv de las cantidades y disponibilidad de los materiales. promotion management (primary). percentage of time: 25% realizar cartas de codificación comunicar ffvv la información de las ofertas: códigos, precios, disponibilidad, cartas seguimiento al plan promocional “maquilas” y contacto y coordinación con el mismo drive harmonization / efficiency. percentage of time: 25% control y seguimiento del presupuesto del área manejo y optimización de pop evaluación de programas claves communication and kpi tracking (primary). percentage of time: 20% brindar la comunicación necesaria a la fuerza de ventas para asegurar el éxito de la correcta implementación de las actividades en el punto de ventas de todos los canales. requisitos: profesional en administración de empresas, economía, ingeniería industrial o áreas afines. inglés y excel avanzado experiencia de mínimo 2 años en trade marketing tt o mt o ventas necesario 2 años de experiencia en trade marketing canales, consumo masivo, y deseable trabajo en ventas o conocimiento de áreas comerciales interés por el canal/cliente agilidad organizativa planificación perseverancia obtención de resultados resolución de problemas transmisión de información no relocation support available business unit summary wacam is mondelēzin...


SME S4 SOURCE TO PAY MANAGER LA

Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. in this role, you are the single point of contact for local leaders in a specific geographic or plant location. you manage the interactions between business stakeholders and sourcing teams and collaborate across the manufacturing, supply chain and the commercial business. you also manage the local implementation of regional and/or global projects. how you will contribute you will execute the daily procurement agenda by acting as the single point of contact for the procurement function at a site, in a country or country cluster, and will oversee the daily interaction with plants, supply chain, commercial teams, quality assurance, sourcing teams and suppliers. you will also deliver service-level targets by ensuring material availability, escalating when needed, and support business continuity planning implementation, activating when needed, support the execution of sourcing projects and execute sourcing/spot-buying or contracting activities as agreed with the accountable spend areas, and own the source-to-pay process compliance key indicators and take corrective action when necessary. what you will bring a desire to drive your future and accelerate your career with experience and knowledge in: procurement communication and interpersonal skills that help you be proactive and manage stakeholders problem solving to ensure timely resolution of challenges customer service orientation working well under pressure, managing multiple priorities, deali...


[YN113] GROWTH & STRATEGY MANAGER WACAM

Job summary are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. responsibilities - drive dialogue with marketing, rdq, finance, other functions to assess and recommend business solutions. - support strategic innovation roadmap - support innovation process, cross functionally from concept to commercialization - secure successful roll out of existing bundle in white space markets - support regions with best practices on winning bundle qualifications - 12+ years of experience in strategy roles within the consumer packaged goods (cpg) industry. - demonstrated track record of contributing to the development and execution of successful marketing strategies. - strong analytical and quantitative skills, with the ability to interpret data and generate actionable insights. - excellent strategic thinking and problem-solving abilities. - in-depth understanding of marketing principles and best practices. - proficiency in data analysis tools and techniques (e.g., excel, google analytics, nielsen). - exceptional communication, presentation, and interpersonal skills. - ability to work effectively in a fast-paced, collaborative environment. - fluency in english is essential. key competencies - strategic thinking - analytical skills - data-driven decision making - business acumen - communication & presentation skills - collaboration & teamwork - results orientation job type regulargrowth strategystrategy descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibul...


HR MY WORK AND LIFE ADVISOR - PORTUGUESE

Hr my work and life advisor - portuguese are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. you work in mondelēz international digital services, providing front-line support in your area of responsibility, guiding employees through specific processes and working with others to direct and resolve issues and enquiries. how you will contribute you will serve as the first point of contact for questions relating to your process area of responsibility, providing high-quality and timely customer service and ensuring that all requests are fully understood. in this role, you will work within service level agreements, communicating when cases are escalated. in addition, you will be responsible for the accurate collection of case details and employee data, provide general information on policies and procedures, and answer questions based on faqs. you will also be asked to provide feedback and propose improvements in your area of responsibility and to record and track cases in the case management system, assigning a severity level and following through to ensure that cases are resolved and that service level agreements can be measured and improved. this role requires you to comply with quality assurance and data protection activities. what you will bring a desire to drive your future and accelerate your career. you will bring experience and knowledge in: working in a shared service organization working with case management systems your area of process specialism asking questions based on end-user scenario and judg...


TRADE MARKETING ANALYST TT

Maximize conversion via superior pob execution: 30% . promotion management (primary). percentage of time: 25% drive harmonization / efficiency. percentage of time: 25% communication and kpi tracking (primary). percentage of time: 20% business unit summary wacam is mondelēz international's latin america presence with over 1,700 employees representing diverse cultures and nationalities. wacam includes 13 countries: colombia, ecuador, perú, chile, bolivia, panamá, costa rica, nicaragua, honduras, guatemala, el salvador, república dominicana, puerto rico. we produce and distribute global brands and local favorites such as field and club social to over 190 million consumers. mondelēz international is an equal opportunity employer. all qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability, protected veteran status, or other legally protected characteristics. our hybrid work model at wacam encourages connection, collaboration, and co-creation, with attendance tailored to team and business needs. where permitted by law and policy, new hires must be fully vaccinated against covid-19 by their start date unless a medical exemption is granted. job type regular | category: planning & activation, sales job description principal responsibilities: maximize conversion via superior pob execution: 30% monitor and control the budget (provisioned vs. executed) across channels oversee legalizations distribute and control resources track supplier delivery dates notify the sale...


CUSTOMER SERVICE TRADITIONAL TRADE SPECIALIST

Customer service traditional trade specialist page is loaded customer service traditional trade specialist apply locations cali, colombia; bogota, colombia time type: full time posted on: posted 3 days ago application deadline: end date: august 22, 2025 (30+ days left to apply) job requisition id: r-143103 job description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it possible. in this role, you will drive value and enhance service for our customers while optimizing supply chain efficiency. you will leverage both internal and customer data to refine plans and support joint initiatives with our strategic partners. how you will contribute serve as the primary point of contact for your assigned customer portfolio. manage and resolve escalations related to complaints and disputes, ensuring maximum customer satisfaction through effective issue resolution. contribute to achieving business and commercial objectives by meeting customer service targets, supporting continuous improvement initiatives (both internal and external), and fostering collaborative relationships across functions and with customers. work closely with the order fulfillment team to monitor and report on key performance indicators (kpis), including conducting root-cause analysis and implementing improvement initiatives. utilize customer data to monitor supply availability, depot-to-distributor service levels, stock holding, and promotional sales performance. use these insights to drive informed decision-making internally and collaboratively with...


RGM PRICING ANALYST NORTH WACAM

Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it with pride. more about this role how you will contribute responsible for all pricing process execution (managing calendar, approval process and sap workflow, communication and upload to ibp 360), maintenance & optimization including list price changes, price differences & value chain management. ensure data integrity and configuration accuracy in pricing systems. prepare and analyze pricing performance reporting, identifying pricing opportunities, and analyzing customer performance. management, optimization & efficiency of pricing & structural discounts processes including customer groups, condition types and key combinations based on value chains & rtm. • develop and maintain standard operating procedures (sop’s) for pricing activities. identify opportunities to improve processes and efficiency. collaborate with sales, marketing, finance, and other teams to ensure alignment on pricing strategies and execution. what you will bring a desire to drive your future and accelerate your career and the following experience and knowledge: strong sap & erp tools knowledge (pega) is required. must be familiar with data extraction, reporting, and pricing functionalities within the system. experience with pricing softwares or tools is desirable. excellent attention to detail and accuracy. proven ability to identify and resolve issues proactively. strong quantitative skills and ability to interpret complex data. ability to manage multiple tasks and priorities in...


COMMERCIAL FINANCE COORDINATOR NORTH WACAM

Commercial finance coordinator north wacam join to apply for the commercial finance coordinator north wacam role at mondelēz international commercial finance coordinator north wacam 3 days ago be among the first 25 applicants join to apply for the commercial finance coordinator north wacam role at mondelēz international job description
are you ready to make it happen at mondelēz international?
join our mission to lead the future of snacking. make it uniquely yours.
you will perform detailed finance work, transactions and data structuring under the guidance of the finance manager. you will collect data, be responsible for maintaining information integrity, monitor reconciliations and conduct basic checks and controls. job description
are you ready to make it happen at mondelēz international?
join our mission to lead the future of snacking. make it uniquely yours.
you will perform detailed finance work, transactions and data structuring under the guidance of the finance manager. you will collect data, be responsible for maintaining information integrity, monitor reconciliations and conduct basic checks and controls. how you will contribute
you will: execute aspects of finance planning and performance management process and related financial decisions potentially including annual contract planning/forecasting, target development, financial performance reporting/analysis, financial modeling and decision support for a focused scope within a region, business unit, country, supply chain, mondelēz international business services ...


STRATEGY & TRANSFORMATION RGM MANAGER WACAM

Strategy & transformation rgm manager wacam apply locations: bogota, colombia time type: full time posted on: posted 7 days ago job requisition id: r-143117 job description are you ready to make it happen at mondelēz international? join our mission t...


GROWTH & STRATEGY MANAGER WACAM

Job description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. you will support category-changing initiatives in partnership with marketing, rdq, finance and other functions...


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