Company description op360, founded in 2006 by experienced business entrepreneurs, is a fast-growing global workforce solutions provider, offering streamlined outsourcing solutions for brands and businesses. we focus on reducing costs, improving service levels, and growing top-line performance through incredible people, innovative technology, and progressive thought leadership. op360 delivers 24/7/365 omnichannel experience services, including customer service, technical support, outbound sales, data center operations, application/web development, and back-office solutions. our core values of integrity and commitment to client's success guide us in enabling business agility and competitive advantage for our clients. role description we are seeking confident customer service representatives to join a high-performance work team environment. in this role, you will be responsible for providing an exceptional customer experience to our valued current, past, and prospective customers, primarily through inbound calls. you will deliver customer service, technical support, product support, and customer training. job responsibilities: - delivers customer service, product support, and customer training - troubleshooting technical issues in the company's platform through calls. - assist other product support teams by taking inbound calls, emails, and chats. - others related requirements: - must be fluent in english (b2+ or above) - high school diploma or equivalent required. - customer service experience is a plus. - basic computer skills - typing skills - soft-skills benefits: ...
Are you a dynamic, customer-focused individual with a passion for sales? our client, a leading name in the self-storage industry and a renowned sp fortune 500 company, is looking for sales agents to join the team. as a sales agent, you'll play a crucial role in handling inbound storage inquiries, converting them into rentals, and ensuring customers find the perfect space to meet their needs. job responsibilities: - handling inbound storage inquiries and assisting customers in finding the ideal storage solutions. - implementing effective sales techniques, including but not limited to lead generation, and objection handling. - overcoming customer objections and problem-solving to ensure successful closures. - maintaining a customer-centric approach by delivering exceptional service and exceeding customer expectations. - achieving sales targets and contributing to the company's growth and success. - exhibiting resilience in the face of rejection and maintaining motivation when facing sales challenges. - adapting to different customer personalities and process changes. requirements: - must be fluent in english (b2 or above). - high school diploma certificate. - high computer skills. - proven experience in sales or bpo customer service experience, with a track record of closing deals and meeting sales targets. - excellent negotiation skills to ensure customer satisfaction and successful sales outcomes. - strong problem-solving abilities to address customer objections and find creative solutions. - proficiency in various sales techniques and tools, with a customer-centric min...
Company description op360 (officepartners360) is a global workforce solutions provider founded in 2006 with a relationships-first philosophy. the company offers a wide range of services including inbound/outbound call center customer service, data center support, outbound sales, accounting, technology support, and back-office solutions. guided by core values of integrity and client success, op360 aims to deliver streamlined solutions while reducing costs and improving service levels. customer service representative provider of transportation information serving north america. job description and responsibilities: we are seeking confident customer service representatives to join a high-performance work team environment. in this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective customers mainly through inbound calls. you will deliver customer service, technical support, product support, and customer training. delivers customer service, product support, and customer training troubleshooting technical issues in the company’s platform through calls. assist other product support teams by taking inbound calls, emails and chats. others related requirements: must be fluent in english (b2 or above) high school diploma or equivalent required. 1-3 years of customer service experience. basic computer skills customer service typing skills soft-skills benefits: career advancement opportunity competitive salary allowances performance bonuses: redeem points for rewards. and many more! #j-18808-ljbffr...
4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from op360 (officepartners360) op360 is a global workforce solutions provider established in 2006 by experienced entrepreneurs. with a strong commitment to a relationship-first philosophy, we pride ourselves on being a trusted partner to brands and businesses around the world. our comprehensive suite of services includes inbound and outbound customer support, data center operations, outbound sales, finance and accounting, technical support, software and web development, and a wide array of back-office solutions. at op360, we are passionate about driving innovation, agility, and competitive advantage for our clients. responsibilities conduct thorough background checks on candidates to assess potential security and compliance risks. lead departmental internal audits to evaluate processes within op360’s ims. ensure strict enforcement of information security (infosec)-related policies and collaborate with various teams for compliance. monitor and track incident reports, ensuring that each is properly completed and addressed. track and report on key compliance metrics related to internal audits. prepare and present status reports on compliance progress across op360. participate in internal audits based on op360’s ims frameworks, ensuring alignment with iso 27001, iso 22301, hipaa, soc 2 type 2, and pci dss. develop and implement remediation plans and strategies to continuously improve op360’s compliance and security posture. work closely with t...
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