We are currently seeking enthusiastic individuals to join our amazing customer service team! you will be representing a pet pharmacy company, animal lovers encouraged to apply! the representative will handle inbound inquiries via phone assisting customers by answering general questions and resolving problems and clarifying issues. you will be researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved issues. we are looking for self-motivated reps that can portray a positive and cheerful personality on the phone where the main focus will be in providing excellent customer care! skills and specifications: you must have a strong phone presence and communicate clearly and with confidence in order to excel in this position. bilingual (english and spanish) a must! ability to work in a fast-paced environment articulate and professional with the ability to multi-task attention to detail with emphasis on accuracy and quality strong oral and written communication skills excellent organizational and interpersonal skills effectively communicate the full range of available products and services offered customer service experience either face to face or on the phone experience with call centers a plus ability to type at least 35 wpm with 0 errors ability to work independently researching information via the software provided. customer service a plus! outstanding spelling, grammar, and communication skills a must! benefits paid training relaxed and comfortable working environment opportunities to grow within the company outplex is an equ...
We’re seeking an enthusiastic business development account executive looking for an opportunity to be rewarded for outstanding sales results. this opportunity requires an executive level leader with progressive, on-the-spot, critical thinking ability; who will apply his/her experience and education in a highly self-directed and fast-paced environment. the position is an inside sales position that balances between handling inbound lead inquiries as well as digital outbound prospecting focused on identifying and qualifying business opportunities. share the outplex 20+ year success story and get paid! essential duties & responsibilities: prospecting, sales administration and lead generation contacting business executives. follow-up on leads via different channels and sources. achieve weekly/monthly sales meeting appointment targets. collaborate with sales leadership targeting new business. ability to perform research within linkedin and other public sources to find the proper contacts and tailoring messaging to those prospects. contacting potential clients via linkedin, email or phone to establish opportunities. creating new email templates, call scripts, and messaging sequences. testing different messaging approaches to inspire and engage prospects. set up follow-up meetings with outplex sales executive. skills and requirements: 2+ years in a business-business sales environment. preferred experience in bpo sales, software or related services. documented track record of success in prospecting. excellent communication and presentation skills. goal and results driven. an asserti...
Job description position summary: we are searching for a professional and driven individual to represent outplex as our receptionist. this person will work directly with the management team and will be the first point of contact for all visiting clients and potential employees. this person must always present a positive and enthusiastic image of outplex. general purpose: this individual will be responsible for the daily upkeep of the company. they will also be the individual working with potential new hires, new clients, and other support personnel. responsibilities answer telephone, screen and direct calls, taking and relaying messages as needed. greet persons entering the organization and direct them to the correct destination. ensure knowledge of staff movements in and out of the organization. work hand in hand with the remote recruitment team in the dominican republic to: periodically attend virtual meetings to set up correct expectations regarding new trainings and share ideas with the recruitment team. help follow up on the reactivation of our referral program by raising awareness of its benefit among current and potential employees. assist applicants with completing the online application and administer testing. process candidates' appointment settings for final interviews with hiring managers. set up medical appointments for potential hires. help with the collection and revision of the new hires' documents. contact candidates regarding their status when required. receive and sort mail and deliveries. schedule appointments and meetings for departments other than recr...
Company overview: outplex connects brands with their customers by coupling conversational ai and human engagement experts for optimized customer experiences and increased roi. based in fort lauderdale, florida, outplex is an omnichannel provider for the business's customer support and sales needs. we develop, implement, and manage voice and digital cx solutions at scale for global brands across all industries. position summary: we’re seeking an enthusiastic business development account executive looking for an opportunity to be rewarded for outstanding sales results. this opportunity requires an executive level leader with progressive, on-the-spot, critical thinking ability; who will apply his/her experience and education in a highly self-directed and fast-paced environment. the position is an inside sales position that balances between handling inbound lead inquiries as well as digital outbound prospecting focused on identifying and qualifying business opportunities. share the outplex 20+ year success story and get paid! essential duties & responsibilities: prospecting, sales administration and lead generation contacting business executives. follow-up on leads via different channels and sources. achieve weekly/monthly sales meeting appointment targets. collaborate with sales leadership targeting new business. ability to perform research within linkedin and other public sources to find the proper contacts and tailoring messaging to those prospects. contacting potential clients via linkedin, email or phone to establish opportunities. creating new email templates, call scrip...
We’re seeking an enthusiastic senior business development representative looking for an opportunity to be rewarded for outstanding sales results. this opportunity requires a leader level with progressive, on-the-spot, critical thinking ability; who will apply his/her experience and education in a highly self-directed and fast-paced environment. the position is an inside sales position that balances between handling inbound lead inquiries as well as digital outbound prospecting focused on identifying and qualifying business opportunities. share the outplex 20+ year success story and get paid! essential duties & responsibilities: prospecting, sales administration and lead generation contacting business executives. identify prospect's needs and suggest appropriate products/services. follow-up on leads via different channels and sources. set up follow-up meetings with outplex sales executive. achieve weekly/monthly sales meeting appointment targets. collaborate with sales leadership targeting new business. ability to perform research within linkedin and other public sources to find the proper contacts and tailoring messaging to those prospects. contacting potential clients via linkedin, email or phone to establish opportunities. creating new email templates, call scripts, and messaging sequences. testing different messaging approaches to inspire and engage prospects. skills and requirements: 2+ years in a business-business sales environment. preferred experience in bpo sales, software or related services. documented track record of success in prospecting. excellent communicatio...
Position summary: we are searching for a professional and driven individual to represent outplex as our receptionist. this person will work directly with the management team and will be the first point of contact for all visiting clients and potential employees. this person must always present a positive and enthusiastic image of outplex. general purpose: this individual will be responsible for the daily upkeep of the company. they will also be the individual working with potential new hires, new clients, and other support personnel. responsibilities: answer telephone, screen and direct calls, taking and relaying messages as needed. greet persons entering the organization and direct them to the correct destination. ensure knowledge of staff movements in and out of the organization. receive and sort mail and deliveries. assist applicants with completing online applications and administer testing. assist hr and recruiting department with coordination of interviews and making changes as needed. schedule appointments and meetings. keep reception, conference, and break rooms maintained and tidy. maintain attendance report. order supplies before they run out. perform data entry. general filing. other admin duties as assigned by executives. essential skills and experience: excellent telephone etiquette. fluent in english, written and verbal. uncompromised level of confidentiality. excellent verbal and written communication skills. familiarity with windows operating systems and proficiency in required software such as word, excel, powerpoint, and outlook. typing speed of 40+ wpm. a...
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