Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process mastercard, visa, and unionpay cards across more than 50 countries, at scale. our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer, real-time data, set us apart as the leader in payments. the role of the **customer support engineer - lac **is to understand what they can solve themselves, and what needs to be fixed or investigated by another department. we have an amazing global customer support team ensuring that our enterprise customers around the globe receive world-class service of the highest level, and now we need you! we are looking for an enthusiastic, disciplined and dedicated individual who has a passion for working in the world of technology and mobile payments. **requirements**: **what it takes to succeed**: you will enjoy working in a dynamic fast paced environment where you are ready to step outside your comfort zone from time to time. we believe there is no failure, there are only opportunities to embrace and learn from new experiences as we move forward. this role will bring a high level of accountability and you will thrive under pressure. - prior knowledge of working in fintech - excellent problem solving abilities - strong knowledge of api and ability to conduct/create rest and soap web services call for testing. - experience with critical incident response - empathetic and can communicate in a caring and friendly manner -...
Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process mastercard, visa, and unionpay cards across more than 50 countries, at scale. our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer, real-time data, set us apart as the leader in payments. the role of the **customer support engineer - lac **is to understand what they can solve themselves, and what needs to be fixed or investigated by another department. we have an amazing global customer support team ensuring that our enterprise customers around the globe receive world-class service of the highest level, and now we need you! we are looking for an enthusiastic, disciplined and dedicated individual who has a passion for working in the world of technology and mobile payments. **requirements**: **what it takes to succeed**: you will enjoy working in a dynamic fast paced environment where you are ready to step outside your comfort zone from time to time. we believe there is no failure, there are only opportunities to embrace and learn from new experiences as we move forward. this role will bring a high level of accountability and you will thrive under pressure. - prior knowledge of working in fintech - excellent problem solving abilities - strong knowledge of api and ability to conduct/create rest and soap web services call for testing. - experience with critical incident response - empathetic and can communicate in a caring and friendly manner -...
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