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BILINGUAL SPECIALIST, DOCUMENT SPECIALISTS *BOGOTA* HIRING IMMEDIATELY

Bilingual specialist, document specialists. bogota. hiring immediately an immigration paralegal works with attorneys to help immigrants become citizens. while a paralegal can’t provide legal advice, they work closely with an immigration attorney to a...


SOFTWARE ENGINEERING TEAM LEAD

We are looking for a skilled software engineering team lead to guide our talented team of engineers and oversee our quality assurance (qa) team. the ideal candidate will have a robust background in software engineering, leadership experience, and exp...


IT SERVICE DELIVERY MANAGER - TR-116

We seek a highly skilled, bilingual (english/spanish), experienced it service delivery manager to lead and optimize our global it service operations. the ideal candidate will have over four years of experience managing service delivery, service design, service transition, change management, and helpdesk operations across multiple locations. this leadership role requires a deep understanding of service management processes, including designing and implementing it services, monitoring slas, managing escalation procedures, and overseeing on-call strategies. you will be responsible for driving the successful delivery of it services, ensuring alignment with business objectives, and maintaining high customer satisfaction standards. your expertise in managing teams in different regions, monitoring service performance, and continuously improving service delivery will be crucial in this role. additionally, experience in implementing and managing helpdesk platforms is key to ensuring a seamless user experience. *100% remote in colombia* responsibilities: - service design & delivery: lead the design and implementation of it services, ensuring they align with business needs and customer requirements. develop and maintain service delivery frameworks to ensure consistent, high-quality service. - service transition: oversee the transition of new and modified services from development to production, ensuring minimal disruption and successful handover to operational teams. - change management: manage and ensure the proper execution of the change management process to handle the li...


IMMIGRATION ASSISTANT (CRIMINAL ANALYSIS) - BILINGUAL ENG/SPA - [KSF-068]

Immigration assistant (criminal analysis) - bilingual eng/spa your role will be an essential part of our criminal legal line. you will be contributing to a variety of tasks that support our legal operations. your role will involve (among others) requesting, handling and managing documents and records, facilitating their movement within and outside the firm to ensure operational efficiency, submitting fingerprints to government agencies, and moving cases and tasks from one stage to the next. you will also follow up on tasks assigned, ensuring third parties (such as government agencies and courts) provide complete, timely, and accurate responses. the position requires engagement with a broad spectrum of activities, from record retrieval and document submission to supporting case management and scheduling interviews. your work will span across different areas, interacting with multiple stakeholders, including government agencies and clients, to maintain the flow of necessary documentation. additionally, you will assist in ensuring that all documents are accurate, up-to-date, and retrieved or submitted in a timely manner. your role is key in providing support across various departments, particularly in tasks that require meticulous attention to detail and adherence to legal protocols. excellent customer service skills are essential, as you might be interacting with clients through various communication methods to provide updates or request documentation to support the case. this position offers the opportunity to engage in a wide range of responsibilities that are cruci...


HELP DESK TEAM LEAD REMOTE - COLOMBIA [S794]

The it help desk support technician assists customers with questions and problems concerning computer systems, hardware, and software. works with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues utilizing efficiency, excellent problem-solving, and outstanding communication, and customer service skills. responsibilities: - provide quick and effective assistance with information technology systems. - guide customers remotely and in person through systems configuration, troubleshooting, and maintenance. - listen attentively to customers’ questions and concerns and offer optimal solutions. - prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel. - work with desktop support engineers to provide customers with superior service. - represent organization with professionalism and integrity while helping to advance organizations mission and values. - respond to tech inquiries via email, through online chats, over the phone, or in person. - inform customers about it products and services. - assist in troubleshooting hardware and software. - follow-up with customers to ensure satisfactory service. - communicate customer feedback to the appropriate team members. - performs other related duties as assigned. qualifications: - bachelor's degree in related field - minimum of 2-3 years of tech-related experience - ability to diagnose and resolve a variety of technical issues. - excellent problem-solving and customer service - strong verb...


DATA ANALYST II (BILINGUAL ENGLISH/SPANISH) - [S605]

We are seeking a skilled and detail-oriented data analyst ii to join our team and play a crucial role in organizing and analyzing data related to sales, market research, logistics, linguistics, and other relevant areas. you will leverage your technical expertise to ensure data accuracy and quality, enabling meaningful insights. through thorough analysis and strategic presentation of data, you’ll help drive informed decision-making for individuals, businesses, and organizations. *100% remote in colombia* responsibilities: - perform analysis to assess the quality and meaning of data. - filter data by reviewing reports and performance indicators to identify and correct code problems. - prepare reports for the management stating trends, patterns, and predictions using relevant data. - collaborate with other members and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies. - prepare final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends. - performs other related duties as assigned. qualifications: - b achelor's degree in related field of study . - 3+ years of experience in power bi, tableau, looker or other visualization tool - minimum of 3-4 years of experience - excellent communication skills, both written and verbal - proficiency in microsoft office suite - strong problem-solving skills and ability to think critically. - ability to work collaboratively with cross-funct...


E74 - IMMIGRATION ASSISTANT (CASE PROCESSING DIVISION) - BILINGUAL ENG/SPA

A request for evidence (rfe) paralegal plays a critical role in legal, immigration, or regulatory compliance contexts. this position involves proactive commitment to responding to rfes issued by authorities, such as government agencies or legal entities. responsibilities: 1. regulatory compliance: ensure that all rfe responses adhere to relevant immigration or legal regulations and requirements, staying up to date with changing laws and policies. 2. performance metrics: establish and monitor key performance metrics to track the team's productivity, response times, success rates, and client satisfaction. 3. documentation: maintain comprehensive records of rfe cases, responses, and outcomes for reporting, analysis, and compliance purposes. 4. response integrity: prepare rfe responses carefully, completely, and with accurate information. 5. case management: inform clients of the rfe within 48 hours of case assignment, diligently preparing responses in a timely manner and requesting documentation as necessary. 6. follow up on cases: ensure cases have adequate and proactive follow-up. 7. monitoring changes: support the team in detecting and informing supervisors of trends noticed in rfes, including new developments or effective strategies from other cases. qualifications: 1. educational background: bachelor's degree. 2. experience: 2+ years of professional experience. previous experience in managing a team or leading projects is preferable. 3. legal knowledge: strong understanding of immigration laws, regulations, and processes, with the ability to interpret and ...


(O-133) - SOFTWARE ENGINEERING TEAM LEAD

We are looking for a skilled software engineering team lead to guide our talented team of engineers and oversee our quality assurance (qa) team. the ideal candidate will have a robust background in software engineering, leadership experience, and expertise in cloud architecture, design patterns, and software engineering best practices. *100% remote in colombia* responsibilities: - lead and mentor a team of software engineers and qa professionals, fostering a culture of collaboration, innovation, and excellence. - oversee the design, development, and deployment of high-quality software solutions, ensuring alignment with business goals. - implement cloud architecture strategies to create scalable and reliable applications. - enforce software engineering best practices, including design patterns, code reviews, and documentation. - manage the ci/cd pipeline, facilitating seamless integration and deployment processes. - collaborate with the qa team to establish comprehensive testing strategies and ensure product quality throughout the development lifecycle. - engage with stakeholders to gather requirements and provide technical solutions that meet business objectives. - participate in architectural discussions and offer insights based on industry best practices and emerging technologies. - drive continuous improvement initiatives within the team, identifying areas for optimization in both software development and qa processes. qualifications: - bachelor’s degree in computer science, software engineering, or a related field. - minimum of 4 years of experience a...


PRODUCT EXCELLENCE SPECIALIST REMOTE - COLOMBIA QB-553

Product excellence specialist remote - colombia as a product excellence specialist, you will play a pivotal role in ensuring the highest standards of quality, user satisfaction, and overall excellence in our products. you will collaborate with cross-functional teams to drive continuous improvement, identify areas for enhancement, and champion the delivery of exceptional products that meet or exceed customer expectations. this role requires a combination of analytical skills, product knowledge, and a keen focus on user experience to contribute to the overall success of our products. responsibilities: - implement and maintain rigorous quality assurance processes for product development. - conduct thorough testing of products to identify and address bugs, defects, and performance issues. - collaborate with development teams to establish and enhance testing protocols. - analyze user feedback and behavior to identify opportunities for improving the overall user experience. - work closely with ux/ui designers and developers to implement enhancements that align with user needs and expectations. - monitor and analyze key product metrics, including user engagement, conversion rates, and customer satisfaction. - provide actionable insights and recommendations based on performance data. - collaborate with product managers, developers, designers, and other stakeholders to ensure a holistic approach to product excellence. - facilitate communication between teams to address product-related issues and drive continuous improvement. - create and maintain comprehensive documen...


DATABASE ENGINEER REMOTE - COLOMBIA - [ED-73]

We seek a skilled and innovative database engineer to join our dynamic team. as a database engineer, you will be pivotal in designing, implementing, monitoring, and optimizing database solutions to support our organization's applications and services. the position is 100% remote in colombia. responsibilities: - design and implement efficient and scalable database architectures on the cloud. - collaborate with development teams to understand database requirements and optimize database schemas. - review and control the sql prs with tools liquidbase ddl/dml scripts. - implement and maintain database security measures and access controls. - execute database performance tuning and optimization (indexes, partitions, etc). - ensure the backup strategy and recovery procedures. - develop and maintain scripts for database automation and management tasks. - collaborate with cross-functional teams to implement and maintain database solutions. - stay informed about emerging trends and technologies in database engineering. - troubleshoot and resolve database-related issues promptly. - monitor database performance and take action when necessary. qualifications: - bachelor’s degree in computer science, information technology, or related field (preferred). - minimum of 6 years of experience in database engineering or a related role. - proficiency in database management systems such as azure sql, mysql, postgresql, or microsoft sql server. - strong knowledge of database security, backups, and access controls. - experience with database performance tuning and optimizatio...


GOV-532 | BUSINESS TECHNOLOGY LEADER - BILINGUAL ENGLISH/SPANISH

Business technology leader - bilingual english/spanish we are seeking an experienced business technology leader to drive enterprise process and solutions architecture and lead cross-functional teams. in this role, you will bridge the gap between business needs and technological solutions while ensuring the highest standards of quality and compliance. what we are looking for as a btl, you will manage stakeholder relationships, utilize our solutions and taxonomy architecture frameworks, and lead process consultancy efforts to align business and technology goals. you will also lead initiatives in organization design, implementation, and change management processes. 100% remote in colombia responsibilities: day-to-day - manage business solutions architecture and taxonomy strategies. - lead process consultancy to assess and implement technological solutions. - oversee business process improvements and ensure alignment with business needs. - manage data modeling, visualization, and feasibility assessments. - ensure quality management processes are followed. - facilitate stakeholder collaboration across departments. - lead organizational design, change management, and process improvement initiatives. - ensure strict compliance with information security, data protection, and assurance policies. - incorporate design in figma knowledge to facilitate collaboration between design and technology teams. - utilize programming understanding to bridge business needs and technical execution. qualifications: what you need to succeed - expertise in solutions archit...


[M457] - SENIOR TECHNICAL PROJECT MANAGER - BILINGUAL ENGLISH/SPANISH - REMOTE - COLOMBIA

Senior technical project manager - bilingual english/spanish - remote - colombia as a technical project manager, you will play a key role in overseeing and managing technology projects. this position involves leading project planning, collaborating with stakeholders, and ensuring successful project execution. this role is 100% remote. responsibilities: - develop and manage comprehensive project plans, communication plans, and resource plans. - collaborate with stakeholders to analyze and define project requirements and specifications. - lead and monitor tasks of the technical team, ensuring adherence to quality standards. - communicate effectively with clients and vendors on project status, issues, risks, and changes. - research and evaluate technology solutions, providing recommendations for implementation. qualifications: - master’s degree in project management, computer science, engineering, or related field. - professional certification in project management (e.g., pmp or scrum). - 4-6 years of experience in technical project management. - strong knowledge of various technologies, platforms, tools, and methodologies. - excellent communication, leadership, and organizational skills. - technical skills: advanced understanding of programming languages, experience with design tools like adobe xd, sketch, or figma. - problem solving: ability to analyze and solve simple technical problems. willingness to learn and adapt to new technologies. - communication: ability to collaborate with cross-functional teams. - user-centric thinking: deep understanding ...


IMMIGRATION ASSISTANT (CLIENT ADVOCACY DIVISION) - BILINGUAL ENG/SPA - (SPX216)

Do you want a job where you can show up and make a difference in the world every day? are you ready to join a dynamic, mission-driven company? at alexandra lozano immigration law (alil) we are dedicated to changing the lives of the latino immigrant community through zealous advocacy, finding creative solutions and aggressive legal strategies. apply today to join our team and become a part of our mission! the detainee line paralegal plays a crucial role in providing legal support and assistance to individuals seeking immigration relief while in removal proceedings, such as but not limiting to seeking asylum in the united states. working under the supervision of experienced removal defense experts, the paralegal is responsible for managing asylum cases, ensuring compliance with immigration laws, and supporting clients throughout the removal proceedings process. duties encompass learning how to create and file various motions, applications, and other documentation. this person will need to work at a fast pace since some of our clients are in detention centers. their responsibilities are essential for ensuring that cases are handled effectively and in compliance with the law. key metrics include: - case load management - case completion time - documentation accuracy - legal research efficiency - case backlog management - collaboration - confidentiality - cultural sensitivity - affidavits and other legal documents prepared onsite job based in bogota - barrio santa barbara. responsibilities: - support in case/client interviews: whether it be setting up the int...


[GA219] | ENGAGEMENT CENTER SPECIALIST - BILINGUAL ENGLISH/SPANISH

Do you want a job where you can show up and make a difference in the world every day? are you ready to join a dynamic, mission-driven company? at alexandra lozano immigration law (alil) we are dedicated to changing the lives of the latino immigrant community through zealous advocacy, finding creative solutions and aggressive legal strategies. apply today to join our team and become a part of our mission! are you passionate about making a tangible difference in people’s lives? join our team as a pre-intake specialist and be the guiding force for our clients as they navigate their legal journey. in this role, you will: - play a vital role in the early stages of client intake, providing critical support to attorneys and legal teams. by effectively gathering information, conducting preliminary case assessments, and maintaining accurate records, they contribute to the smooth functioning of the firm's intake operations and assist in determining the viability of potential cases. onsite job in calle 116#21-50 en santa barbara - bogota. work schedule: the schedule for this role will be rotating based on work requirements , with shifts distributed between monday to saturday . please note that employees will always have two days off per week , which may not necessarily fall on consecutive days. the rotating shifts are as follows (all times are in col timezone): - 8:30 am to 6:30 pm - 9:00 am to 7:00 pm - 9:30 am to 7:30 pm - 10:00 am to 8:00 pm candidates must be flexible and available to work within these rotating shifts. responsibilities: - client intake:...


TECHNICAL EXCELLENCE SPECIALIST (BILINGUAL ENGLISH/SPANISH) REMOTE - COLOMBIA - [HNE-173]

Technical excellence specialist (bilingual english/spanish) remote - colombia we are searching for a dedicated and innovative technical excellence specialist to join our dynamic team. as a technical excellence specialist, you will play a crucial role in promoting and implementing technical best practices and standards to enhance the quality of our technical deliverables. responsibilities: - collaborate with development teams to understand technical requirements and challenges. - analyze and assess technical processes and workflows. - develop and implement technical best practices and coding standards. - design and deliver training programs on technical excellence and coding guidelines. - conduct code reviews and provide constructive feedback to development teams. - monitor and analyze technical performance metrics to identify trends and areas for improvement. - provide guidance and support to technical teams on coding and architecture-related matters. - stay informed about industry best practices and emerging technologies in software development. qualifications: - bilingual: spanish/advanced english level required. - bachelor’s degree in related field (preferred). - minimum of 3 years of experience in software development or a related technical role. - strong knowledge of software engineering principles, methodologies, and best practices. - experience with coding standards, code reviews, and software quality assurance. - strong analytical and problem-solving skills. - excellent communication and collaboration skills. - ability to work independently a...


WS125 IMMIGRATION ASSISTANT (REMOVAL DEFENSE) - BILINGUAL ENG/SPA

The removal defense paralegal plays a crucial role in providing legal support and assistance to individuals seeking immigration relief while in removal proceedings, such as but not limiting to seeking asylum in the united states. working under the supervision of experienced removal defense experts, the paralegal is responsible for managing asylum cases, ensuring compliance with immigration laws, and supporting clients throughout the removal proceedings process. duties encompass learning how to create and file various motions, applications, and other documentation. onsite job, based in barrio santa barbara responsibilities: - support in case/client interviews: whether it be setting up the interview, performing the interview, or revising the notes afterwards - each step is crucial to ensuring that we are accurately setting up the clients story. - administrative tasks: organizing case files, ensuring all documents and forms are up to date, including managing case calendars, deadlines, and scheduling interviews. - client communication: maintain regular communication with clients to provide updates on their cases, including explaining the processes and requirements to the client in a clear and understandable manner. - translation and interpretation: providing language assistance, whether verbal to writing (vice versa). - continuing education: stays informed about changes in immigration laws, regulations, and procedures through ongoing education and training. - confidentiality: maintain strict confidentiality of client information. - internal: constant communication w...


LEGAL ADMINISTRATIVE ASSISTANT (BILINGUAL ENGLISH & SPANISH) *BOGOTA*

Legal administrative assistant (bilingual english & spanish) *bogota* do you want a job where you can show up and make a difference in the world every day? are you ready to join a dynamic, mission-driven company? at alexandra lozano immigration law (alil) we are dedicated to changing the lives of the latino immigrant community through zealous advocacy, finding creative solutions and aggressive legal strategies. apply today to join our team and become a part of our mission! the ideal candidate for this position is responsible in support lawyers with various tasks, includingconducting legal research, drafting, and reviewing documents, communicating with clients, preparing hearings, trials, and meetings, and organizing and maintaining files. it is expected that the ideal candidate can multitask and have great communication skills via email and phone to respond to messages from witnesses, court employees or clients. they coordinate with paralegals and attorneys to make updates to their appointment schedule and assist attorneys with administrative duties. onsite job based in barrio santa barbara responsibilities: support in case/client interviews: whether it be setting up the interview, performing the interview, or revising the notes afterwards - each step is crucial to ensuring that we are accurately setting up the client’s story. administrative tasks: organizing case files, ensuring all documents and forms are up to date, including managing case calendars, deadlines, and scheduling interviews. client communication: maintain regular communication with clients to provide updates...


DATA ANALYST II (BILINGUAL ENGLISH/SPANISH) | [TI-493]

We are seeking a skilled and detail-oriented data analyst ii to join our team and play a crucial role in organizing and analyzing data related to sales, market research, logistics, linguistics, and other relevant areas. you will leverage your technical expertise to ensure data accuracy and quality, enabling meaningful insights. through thorough analysis and strategic presentation of data, you’ll help drive informed decision-making for individuals, businesses, and organizations. *100% remote in colombia* responsibilities: - perform analysis to assess the quality and meaning of data. - filter data by reviewing reports and performance indicators to identify and correct code problems. - prepare reports for the management stating trends, patterns, and predictions using relevant data. - collaborate with other members and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies. - prepare final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends. - performs other related duties as assigned. qualifications: - b achelor's degree in related field of study . - 3+ years of experience in power bi, tableau, looker or other visualization tool - minimum of 3-4 years of experience - excellent communication skills, both written and verbal - proficiency in microsoft office suite - strong problem-solving skills and ability to think critically. - ability to work collaboratively with cross-funct...


BUSINESS TECHNOLOGY LEADER - BILINGUAL ENGLISH/SPANISH K-413

Business technology leader - bilingual english/spanish we are seeking an experienced business technology leader to drive enterprise process and solutions architecture and lead cross-functional teams. in this role, you will bridge the gap between business needs and technological solutions while ensuring the highest standards of quality and compliance. what we are looking for as a btl, you will manage stakeholder relationships, utilize our solutions and taxonomy architecture frameworks, and lead process consultancy efforts to align business and technology goals. you will also lead initiatives in organization design, implementation, and change management processes. 100% remote in colombia responsibilities: day-to-day - manage business solutions architecture and taxonomy strategies. - lead process consultancy to assess and implement technological solutions. - oversee business process improvements and ensure alignment with business needs. - manage data modeling, visualization, and feasibility assessments. - ensure quality management processes are followed. - facilitate stakeholder collaboration across departments. - lead organizational design, change management, and process improvement initiatives. - ensure strict compliance with information security, data protection, and assurance policies. - incorporate design in figma knowledge to facilitate collaboration between design and technology teams. - utilize programming understanding to bridge business needs and technical execution. qualifications: what you need to succeed - expertise in solutions architecture, consultancy...


SOFTWARE ENGINEER II REMOTE - COLOMBIA

We are looking for a talented and passionate software engineer ii to join our software engineering team and help us build and maintain our cutting-edge software products. you will be responsible for designing, developing, testing, and deploying high-quality software solutions using various technologies and tools. you will also collaborate with other software engineers, product managers, and stakeholders to deliver innovative and user-friendly software features and enhancements. responsibilities: design, develop, test, and deploy software solutions using best practices and industry standards write clean, efficient, and well-documented code using various programming languages either front-end technologies (nuxt, vue, react) or back-end technologies (node js, nest) experience using github or azure repositories to manage source code and version control. troubleshoot and debug software issues and provide technical support qualifications: bachelor’s degree in computer science, software engineering, or related field (must) minimum of 3 years of experience in software engineering or development proven experience developing software with react, nuxt, vue or node js, and nest. knowledge of software engineering principles, methodologies, and best practices knowledge of software principles, such as solid, dry, etc. knowledge of software testing techniques and tools experience using github or azure devops. experience in using sql standard. excellent communication, collaboration, problem-solving, and analytical skills ability to work independently and as part of a team in a fast-paced en...


PROJECT MGT. EXCELLENCE SPECIALIST REMOTE - COLOMBIA

Project mgt. excellence specialist remote - colombia we are seeking a highly organized and detail-oriented project management excellence specialist to join our dynamic team. as a project management excellence specialist, you will play a key role in optimizing project management processes and ensuring the successful delivery of our projects. responsibilities: analyze and assess project management processes and workflows. collaborate with project managers and teams to identify areas for improvement. develop and implement project management best practices and methodologies. design and deliver training programs on project management excellence. monitor and analyze project performance metrics to identify trends and areas for improvement. provide guidance and support to project managers on project-related matters. conduct regular project reviews and facilitate lessons learned sessions. stay informed about industry best practices and emerging technologies in project managem qualifications: advanced english level required. bachelor’s degree in project management, business, or a related field (preferred). minimum of 3 years of experience in project management or a related role. knowledge of project management principles and methodologies. strong analytical and problem-solving skills. excellent communication and collaboration skills. experience with project management software and tools. ability to work independently and as part of a team. #j-18808-ljbffr...


HELP DESK TEAM LEAD REMOTE - COLOMBIA

The it help desk support technician assists customers with questions and problems concerning computer systems, hardware, and software. works with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues utilizing efficiency, excellent problem-solving, and outstanding communication, and customer service skills. responsibilities: provide quick and effective assistance with information technology systems. guide customers remotely and in person through systems configuration, troubleshooting, and maintenance. listen attentively to customers’ questions and concerns and offer optimal solutions. prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel. work with desktop support engineers to provide customers with superior service. represent organization with professionalism and integrity while helping to advance organizations mission and values. respond to tech inquiries via email, through online chats, over the phone, or in person. inform customers about it products and services. assist in troubleshooting hardware and software. follow-up with customers to ensure satisfactory service. communicate customer feedback to the appropriate team members. performs other related duties as assigned. qualifications: bachelor's degree in related field minimum of 2-3 years of tech-related experience ability to diagnose and resolve a variety of technical issues. excellent problem-solving and customer service strong verbal and written communication skills ability to manage mul...


BUSINESS TECHNOLOGY LEADER - BILINGUAL ENGLISH/SPANISH

Business technology leader - bilingual english/spanish we are seeking an experienced business technology leader to drive enterprise process and solutions architecture and lead cross-functional teams. in this role, you will bridge the gap between business needs and technological solutions while ensuring the highest standards of quality and compliance. what we are looking for as a btl, you will manage stakeholder relationships, utilize our solutions and taxonomy architecture frameworks, and lead process consultancy efforts to align business and technology goals. you will also lead initiatives in organization design, implementation, and change management processes. 100% remote in colombia responsibilities: day-to-day manage business solutions architecture and taxonomy strategies. lead process consultancy to assess and implement technological solutions. oversee business process improvements and ensure alignment with business needs. manage data modeling, visualization, and feasibility assessments. ensure quality management processes are followed. facilitate stakeholder collaboration across departments. lead organizational design, change management, and process improvement initiatives. ensure strict compliance with information security, data protection, and assurance policies. incorporate design in figma knowledge to facilitate collaboration between design and technology teams. utilize programming understanding to bridge business needs and technical execution. qualifications: what you need to succeed expertise in solutions architecture, consultancy, quality, and demand management...


BUSINESS ANALYST I (BILINGUAL ENGLISH & SPANISH)

Business analyst i (bilingual english & spanish) we are actively seeking a passionate junior business analyst to be an integral part of our organization's growth. as a junior business analyst, you will work closely with our seasoned professionals, contributing your analytical skills and eagerness to learn. this role offers an exciting opportunity to develop foundational business analysis skills while actively participating in the discovery and implementation of innovative solutions. this role is 100% remote in colombia. responsibilities: conduct analysis of current business processes, systems, and workflows under the guidance of senior team members. assist in identifying areas for improvement and efficiency gains. collaborate with stakeholders to gather and document business requirements. participate in workshops and meetings to elicit requirements and define project scope. support translating business requirements into technical specifications with senior guidance. provide support and training to end-users to ensure successful adoption of solutions. qualifications: analytical mindset with a desire to learn and grow. strong written and verbal communication skills. basic understanding of agile methodologies. interest in building skills in business process modeling and documentation. bachelor’s degree or relevant educational background. technical skills: basic understanding of programming languages; familiarity with design tools like adobe xd, sketch, or figma. problem solving: ability to analyze and solve simple technical problems; willingness to learn new technologies. effe...


IT INFRASTRUCTURE AND COMMUNICATIONS MANAGER - ONSITE - BILINGUAL ENGLISH AND SPANISH

It infrastructure and communications manager - onsite - bilingual english and spanish we are seeking a highly motivated and experienced global it infrastructure and communication manager to lead and oversee our global it infrastructure and communication systems. this role is crucial in ensuring the smooth and reliable operation of our business by providing secure and efficient it services across all locations. the ideal candidate will possess strong technical expertise, excellent leadership skills, a proven track record in managing complex it environments, experience with incident management, on-call support strategies, and expertise in networking design, implementation, and maintenance. this position reports directly to the it operations director and is based onsite in either bogotá, colombia or ciudad de méxico, méxico. 100% on-site in colombia or mexico. responsibilities: infrastructure management: oversee the design, implementation, maintenance, and support of the company’s global it infrastructure, including pcs, tablets, switches, internet service providers (isps), access points (aps), cabling, physical servers, and other related hardware and software. communication systems management: manage all aspects of the company’s communication systems, ensuring reliable and efficient communication across all locations. networking design, implementation, and maintenance: lead the design, implementation, and maintenance of the company’s network infrastructure, including lans, wans, vpns, firewalls, and other network security devices. ensure network performance, security, and sca...


SENIOR UI/UX DESIGN SPECIALIST - BILINGUAL ENGLISH/SPANISH

Overview: we are seeking a talented and experienced ui/ux designer to join our team. the ideal candidate will be responsible for creating visually appealing and intuitive user interfaces while ensuring a seamless and delightful user experience. the ui/ux designer will collaborate with cross-functional teams, including product managers, developers, and other stakeholders, to translate business requirements into innovative and user-friendly design solutions. 100% remote in colombia and mexico responsibilities: user research and analysis conduct user research to understand user needs, behaviors, and preferences. analyze user feedback and usability testing results to inform design decisions. ui/ux design create wireframes, prototypes, and high-fidelity designs for web and mobile applications. design visually appealing and intuitive user interfaces that align with brand guidelines. collaborate with development teams to ensure design feasibility and implementation. define and optimize information architecture to enhance usability and accessibility. develop site maps, user flows, and navigation models. usability testing plan and conduct usability testing sessions to gather valuable feedback. iterate on designs based on user testing results and stakeholder feedback. interaction design design and specify user interactions and behaviors. create interactive prototypes to demonstrate design concepts and functionality. work closely with product managers, developers, and other stakeholders to align design solutions with business goals. communicate design ideas and rationale effectively t...


SALESFORCE ADMINISTRATOR

The salesforce administrator is responsible for managing and maintaining the salesforce platform within an organization. salesforce is a cloud-based customer relationship management (crm) platform that helps companies manage their sales, customer service, marketing, and other business processes. the role of a salesforce administrator involves a variety of tasks to ensure the effective and efficient use of salesforce within the organization. *100% remote in colombia* responsibilities: create and manage user accounts, profiles, and roles. ensure proper access and permissions for different users based on their roles and responsibilities. customize salesforce to meet the organization's specific needs. this includes creating custom objects, fields, page layouts, and record types. import, update, and maintain data in salesforce. ensure data accuracy and integrity. perform data deduplication and cleansing activities. design and implement workflows and process automation to streamline business processes. this may involve creating triggers, workflows, and approval processes. build and maintain reports and dashboards to provide insights into key business metrics. help users create and customize their own reports. integrate salesforce with other third-party applications and systems. ensure data flows smoothly between salesforce and other tools. implement and manage security settings, including field-level security, sharing rules, and data security. regularly review and audit security settings. address and resolve issues reported by users. provide support and training to users as neede...


TECHNICAL EXCELLENCE SPECIALIST (BILINGUAL ENGLISH/SPANISH) REMOTE - COLOMBIA

Technical excellence specialist (bilingual english/spanish) remote. colombia we are searching for a dedicated and innovative technical excellence specialist to join our dynamic team. as a technical excellence specialist, you will play a crucial role ...


IMMIGRATION ASSISTANT (CLIENT ADVOCACY DIVISION) - BILINGUAL ENG/SPA

Do you want a job where you can show up and make a difference in the world every day? are you ready to join a dynamic, mission-driven company? at alexandra lozano immigration law (alil) we are dedicated to changing the lives of the latino immigrant c...


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