Crecimiento profesional ligado al lider de consultoria a nivel mundial trabajo 100% remoto acerca de nuestro cliente somos una firma global de reclutamiento especializada en la selección de profesionales calificados y ejecutivos con un enfoque innova...
23 hours ago be among the first 25 applicants direct message the job poster from softtek talent acquisition specialist | it recruitment | business management about softtek founded in 1982, softtek is a global provider of process-driven it solutions w...
Descripción de la oferta rol: junior infrastructure engineer unix/linux el puesto requiere: ingeniería/tecnólogo de sistemas, telecomunicaciones o carreras afines. metodologías itil (indispensable).: contar con dos (2) años de experiência como técnico en solución de problemas en sistemas operativos unix (linux red hat, centos, fedora, aix, solaris y hp-ux). (indispensable).: manejo, seguimiento y cumplimento de níveles de servicio. definición y manejo de acciones de mejora, asignación de incidentes. coordinar con todos los involucrados la solución de los incidentes. habilidades: trabajo en equipo. comunicación. análisis. proactivo. organización. ofrecemos: lugar de trabajo: disponibilidad para laborar presencialmente con turnos rotativos en la ciudad de medellin. tipo de contrato: a tèrmino indefinido. salario competitivo. prestaciones superiores a las de la ley. excelente ambiente laboral. desarrollo profesional. una carrera profesional y personal de éxito- en indra tendrás una carrera profesional adaptada a tus objetivos personales, con formación continua y en un entorno flexible. participarás en proyectos internacionales, con equipos multiculturales o locales, según tus preferencias, en un entorno diverso y con igualdad de oportunidades. disfrutarás de numerosos beneficios sociales y un interesante paquete retributivo, al tiempo que creces en un entorno innovador.- el proyecto que buscas está aquí, ¡ven a descubrirlo!- esta vacante es divulgada a través de ticjob.copostularme ahora somos una compañía global de tecnología, innovación y talent...
Designated support engineer- openshift page is loaded designated support engineer- openshift apply remote type remote locations remote colombia remote brazil time type full time posted on posted 2 days ago job requisition id r-049266 the red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in management , decision making , dei , and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. what you will do: - provide high level technical support to your customers through web-based support and phone sup...
Designated support engineer- openshift page is loaded designated support engineer- openshift apply remote type remote locations remote colombia remote brazil time type full time posted on posted 2 days ago job requisition id r-049266 the red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in management , decision making , dei , and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. what you will do: provide high level technical support to your customers through web-based support and phone support me...
The red hat global support services team is looking for a technical support engineer to join an exciting, rapidly growing team at the forefront of modern cloud infrastructure! our team specializes in cutting-edge technologies such as kubernetes, openshift, and virtualization to support organizations worldwide. we're dedicated to providing world-class support and ensuring our clients get the best experience from our platform. unlike most software companies, we don't sell software licenses or “break-fix” pay-per-incident support. instead, we sell subscriptions that include an unlimited number of support incidents, product documentation, security patches and updates, and upgrades to the newest versions of our software. as a technical support engineer, you will help us continually prove our value to our customers by troubleshooting and resolving their technical issues over the phone and online. you'll become an expert in red hat products and technologies, like red hat enterprise linux (rhel), and you'll be required to pass the red hat certified system administrator (rhcsa) exam if you do not already have an equivalent cert. all training and resources are provided by red hat after starting. work location is flexible and well qualified home-based applicants throughout colombia will be considered to work remotely. if you are passionate about open-source technologies, solving complex challenges, and helping customers succeed, we'd love to meet you! what you will do: ensure that customers get the maximum value from and easily use our products and subscriptions support customers by r...
The red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in brazil or colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in,,, and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. what you will do: provide high level technical support to your customers through web-based support and phone support meet with your customers on a regular basis to ensure that red hat is aligned to the customer’s support priorities work with other red hat teams engaged with your customers perform technical diagnostics and troubleshoot customer technical issue to develop solu...
The red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in,,, and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. what you will do: provide high level technical support to your customers through web-based support and phone support meet with your customers on a regular basis to ensure that red hat is aligned to the customer’s support priorities work with other red hat teams engaged with your customers perform technical diagnostics and troubleshoot customer technical issue to develop solutions for ...
¡prepárate para vivir una nueva etapa con periferia it group! si tienes experiencia como especialista tibco y quieres generar un impacto en el mundo tecnológico, esta es tu oportunidad para unirte a nuestro equipo. trabajarás con más de 1,000 profesionales en una multinacional colombiana líder en el sector ti, con fuerte presencia en américa latina y estados unidos. ¡impulsa tu carrera con nosotros y haz crecer tu potencial! > ¿te gustaría llevar tu carrera al siguiente nivel con periferia it group? > > - Únete a nuestra cultura periferia enfocada al servicio y la innovación, donde cada idea cuenta para superar las expectativas de nuestros clientes. - sumérgete en un entorno laboral dinámico que fomenta el aprendizaje continuo y el desarrollo personal. - participa en proyectos desafiantes donde podrás aplicar tus conocimientos y habilidades para generar un impacto real. - disfruta de un equilibrio entre tu vida personal y laboral, mientras promovemos el bienestar integral de todos nuestros colaboradores. > para destacar en tu postulación debes: - ser profesional en ingeniería de sistemas, electrónica, telemática o disciplinas relacionadas. - contar con experiencia superior a 3 años en administración, implementación de plataformas tibco api mashery 2x, 3x. - dominar en un nivel alto tibco businessworks 5x, 6x, tea, ems. - tener la capacidad de adaptarse a nuevas tecnologías y enfoques innovadores para maximizar su impacto. > tus responsabilidades serán: - diseñar, gestionar e implementar los proyectos y proveedores asignados a su cargo. - gest...
The red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in management (https://github.com/red-hat-people-team/open-management-practices) , decision making (https://github.com/red-hat-people-team/open-decision-framework) , dei (https://www.redhat.com/en/jobs/life/diversity) , and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. **what you will do:** + provide high level technical support to your customers through web-based support and phone support + meet with your customers...
The red hat global support services team is looking for a technical support engineer to join an exciting, rapidly growing team at the forefront of modern cloud infrastructure! our team specializes in cutting-edge technologies such as kubernetes, openshift, and virtualization to support organizations worldwide. we're dedicated to providing world-class support and ensuring our clients get the best experience from our platform. unlike most software companies, we don't sell software licenses or “break-fix” pay-per-incident support. instead, we sell subscriptions that include an unlimited number of support incidents, product documentation, security patches and updates, and upgrades to the newest versions of our software. as a technical support engineer, you will help us continually prove our value to our customers by troubleshooting and resolving their technical issues over the phone and online. you'll become an expert in red hat products and technologies, like red hat enterprise linux (rhel), and you'll be required to pass the red hat certified system administrator (rhcsa) exam if you do not already have an equivalent cert. all training and resources are provided by red hat after starting. work location is flexible and well qualified home-based applicants throughout colombia will be considered to work remotely. if you are passionate about open-source technologies, solving complex challenges, and helping customers succeed, we'd love to meet you! **what you will do:** + ensure that customers get the maximum value from and easily use our products and subscripti...
The red hat marketing team is looking for a field marketing manager to join us in bogota, colombia. in this role, you will develop and carry out key campaigns and programs to generate demand, promote revenue, and build brand awareness for red hat. you’ll work closely with the broader cross-functional regional marketing team to deploy and carry out integrated campaigns, as well as manage events and help sales teams with pipeline generation. you will interact with the regional demand center to gain visibility for global marketing campaigns, programs, and initiatives that can be adapted to the region, ensuring that regional needs are fulfilled and all goals are aligned and acknowledged. you’ll need to have excellent communication and coordination skills, ability to create comprehensive programs, proven project management experience, and expertise working with and directly supporting field sales and services teams. what you will do: - manage the strategy and initiatives that align with the regional services, sales, and marketing goals - carry out, develop, and implement marketing programs and sales campaigns to promote demand generation, product and services awareness, and market share - collaborate with red hat sales teams to develop and carry out activities to help promote revenue - support the development and implementation of launch plans across the region - work with the sales and cross area teams to develop marketing materials that effectively position red hat’s solutions and services across the region - work with territories and strategic account teams to pro...
Softtek bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the linux engineer senior role at softtek softtek bogota, d.c., capital district, colombia 1 day ago be among the first 25 applicants join to apply for the linux engineer senior role at softtek get ai-powered advice on this job and more exclusive features. direct message the job poster from softtek talent acquisition specialist | it recruitment | business management about softtek founded in 1982, softtek is a global provider of process-driven it solutions with 30 offices in north america, latin america, europe and asia. with 15 global delivery centers in the u.s., mexico, china, brazil, argentina, costa rica, spain, hungary and india. softtek helps improve and produce predictable outcomes for top-tier corporations in over 20 countries. softtek is the creator and a leader of the nearshore industry. for more information on what we do, who we are, and career opportunities, visit www.softtek.com requirements must to have: extensive and recent support experience in supporting virtualized red hat enterprise linux server operating systems and technologies in a global multi-data center enterprise organization. advanced knowledge and experience with linux server operating systems (red hat enterprise linux 8.x, 7.x, suse linux enterprise server 15). advanced knowledge and experience with configuration management tools (ansible, etc.). working knowledge of red hat satellite server systems management. working knowledge of networking principles including routing, switching, firewalls...
The red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in brazil or colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in , , , and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. what you will do: provide high level technical support to your customers through web-based support and phone support meet with your customers on a regular basis to ensure that red hat is aligned to the customer’s support priorities work with other red hat teams engaged with your customers perform technical diagnostics and troubleshoot customer technical issue to...
Red hat is seeking a senior technical support engineer with a strong background in openshift, kubernetes, cluster deployment and configuration to join our managed cloud services customer experience team in colombia the red hat cloud & ai platforms services organization is responsible for the strategy, design, and implementation of the end-to-end customer experience with red hat cloud services and ai platforms. our team provides world-class support service to red hat customers and partners around the globe for our many platform as a service (paas) and software as a service (saas) offerings. we mainly support red hat openshift on aws (rosa), azure red hat openshift (aro), openshift dedicated on aws and gcp (osd), and red hat openshift ai (rhoai). we are a global team and strive to cultivate a transparent environment that makes room for different voices. we learn from our failures in a blameless environment to support the team's continuous improvement. this position is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leader in open source software. what you will do: commitment to providing exceptional customer experience by using professional communication and applying product knowledge and deep troubleshooting to perform direct actions in cluster environments to resolve various issues. contribute to global initiatives and projects to constantly reduce customer effort, improve tooling, and design and write automation software to improve efficiency act as the direct contact and adviser for customer inquiries and issues wi...
The red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in management (https://github.com/red-hat-people-team/open-management-practices) , decision making (https://github.com/red-hat-people-team/open-decision-framework) , dei (https://www.redhat.com/en/jobs/life/diversity) , and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. **what you will do:** + provide high level technical support to your customers through web-based support and phone support + meet with your customers...
The red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in brazil or colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in management (https://github.com/red-hat-people-team/open-management-practices) , decision making (https://github.com/red-hat-people-team/open-decision-framework) , dei (https://www.redhat.com/en/jobs/life/diversity) , and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. **what you will do:** + provide high level technical support to your customers through web-based support and phone support + meet with your...
The red hat global support services team is looking for a technical support engineer to join an exciting, rapidly growing team at the forefront of modern cloud infrastructure! our team specializes in cutting-edge technologies such as kubernetes, openshift, and virtualization to support organizations worldwide. we're dedicated to providing world-class support and ensuring our clients get the best experience from our platform. unlike most software companies, we don't sell software licenses or “break-fix” pay-per-incident support. instead, we sell subscriptions that include an unlimited number of support incidents, product documentation, security patches and updates, and upgrades to the newest versions of our software. as a technical support engineer, you will help us continually prove our value to our customers by troubleshooting and resolving their technical issues over the phone and online. you'll become an expert in red hat products and technologies, like red hat enterprise linux (rhel), and you'll be required to pass the red hat certified system administrator (rhcsa) exam if you do not already have an equivalent cert. all training and resources are provided by red hat after starting. work location is flexible and well qualified home-based applicants throughout colombia will be considered to work remotely. if you are passionate about open-source technologies, solving complex challenges, and helping customers succeed, we'd love to meet you! **what you will do:** + ensure that customers get the maximum value from and easily use our products and subscripti...
¡prepárate para vivir una nueva etapa con periferia it group! si tienes experiencia como especialista tibco y quieres generar un impacto en el mundo tecnológico, esta es tu oportunidad para unirte a nuestro equipo. trabajarás con más de 1,000 profesionales en una multinacional colombiana líder en el sector ti, con fuerte presencia en américa latina y estados unidos. ¡impulsa tu carrera con nosotros y haz crecer tu potencial! > ¿te gustaría llevar tu carrera al siguiente nivel con periferia it group? - Únete a nuestra cultura periferia enfocada al servicio y la innovación, donde cada idea cuenta para superar las expectativas de nuestros clientes. - sumérgete en un entorno laboral dinámico que fomenta el aprendizaje continuo y el desarrollo personal. - participa en proyectos desafiantes donde podrás aplicar tus conocimientos y habilidades para generar un impacto real. - disfruta de un equilibrio entre tu vida personal y laboral, mientras promovemos el bienestar integral de todos nuestros colaboradores. > para destacar en tu postulación debes: - ser profesional en ingeniería de sistemas, electrónica, telemática o disciplinas relacionadas. - contar con experiencia superior a 3 años en administración, implementación de plataformas tibco api mashery 2x, 3x. - dominar en un nivel alto tibco businessworks 5x, 6x, tea, ems. - tener la capacidad de adaptarse a nuevas tecnologías y enfoques innovadores para maximizar su impacto. > tus responsabilidades serán: - diseñar, gestionar e implementar los proyectos y proveedores asignados a su cargo. - gestionar requerimientos, cambios ...
The red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in brazil or colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in management , decision making , dei , and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. what you will do: - provide high level technical support to your customers through web-based support and phone support - meet with your customers on a regular basis to ensure that red hat is aligned to the customer’s support priorities - work with other red hat teams engaged with your customers - perform technical diagn...
¡prepárate para vivir una nueva etapa con periferia it group! si tienes experiencia como especialista tibco y quieres generar un impacto en el mundo tecnológico, esta es tu oportunidad para unirte a nuestro equipo. trabajarás con más de 1,000 profesionales en una multinacional colombiana líder en el sector ti, con fuerte presencia en américa latina y estados unidos. ¡impulsa tu carrera con nosotros y haz crecer tu potencial! ¿te gustaría llevar tu carrera al siguiente nivel con periferia it group? Únete a nuestra cultura periferia enfocada al servicio y la innovación, donde cada idea cuenta para superar las expectativas de nuestros clientes. sumérgete en un entorno laboral dinámico que fomenta el aprendizaje continuo y el desarrollo personal. participa en proyectos desafiantes donde podrás aplicar tus conocimientos y habilidades para generar un impacto real. disfruta de un equilibrio entre tu vida personal y laboral, mientras promovemos el bienestar integral de todos nuestros colaboradores. para destacar en tu postulación debes: ser profesional en ingeniería de sistemas, electrónica, telemática o disciplinas relacionadas. contar con experiencia superior a 3 años en administración, implementación de plataformas tibco api mashery 2x, 3x. dominar en un nivel alto tibco businessworks 5x, 6x, tea, ems. tener la capacidad de adaptarse a nuevas tecnologías y enfoques innovadores para maximizar su impacto. tus responsabilidades serán: diseñar, gestionar e implementar los proyectos y proveedores asignados a su cargo. gestionar requerimientos, cambios de servicios de ti, dar solución...
Job summary the red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in brazil or colombia. in this role, you will become an expert in red hat's offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. responsibilities - provide high level technical support to your customers through web-based support and phone support - meet with your customers on a regular basis to ensure that red hat is aligned to the customer's support priorities - work with other red hat teams engaged with your customers - perform technical diagnostics and troubleshoot customer technical issue to develop solutions for customer issues - exceed customer expectations with outstanding communication and customer service - consult with and develop relationships with red hat engineering teams to guide solutions and improve customer satisfaction - share your knowledge by contributing to the global red hat knowledge management system; present troubleshooting instructions and solutions to other engineers within red hat qualifications - ability to communicate clearly and effectively with your customer across technical and non technical communications - excellent troubleshooting and debugging skills - a passion for technical investigation and issue resolution - linux system administration experience, including system installation, configuration, and maintenance - basic knowledge of linux containers - ability to write in c, python, or perl to create network-related test...
Red hat is seeking a senior technical support engineer with a strong background in openshift, kubernetes, cluster deployment and configuration to join our managed cloud services customer experience team in colombia the red hat cloud & ai platforms services organization is responsible for the strategy, design, and implementation of the end-to-end customer experience with red hat cloud services and ai platforms. our team provides world-class support service to red hat customers and partners around the globe for our many platform as a service (paas) and software as a service (saas) offerings. we mainly support red hat openshift on aws (rosa), azure red hat openshift (aro), openshift dedicated on aws and gcp (osd), and red hat openshift ai (rhoai). we are a global team and strive to cultivate a transparent environment that makes room for different voices. we learn from our failures in a blameless environment to support the team's continuous improvement. this position is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leader in open source software. **what you will do:** + commitment to providing exceptional customer experience by using professional communication and applying product knowledge and deep troubleshooting to perform direct actions in cluster environments to resolve various issues. + contribute to global initiatives and projects to constantly reduce customer effort, improve tooling, and design and write automation software to improve efficiency + act as the direct contact and adviser for cust...
Descripción de la oferta - rol: - junior infrastructure engineer unix/linux - el puesto requiere: - ingeniería/tecnólogo de sistemas, telecomunicaciones o carreras afines. - **metodologías itil (indispensable).**: - contar con dos (2) años de experiência como técnico en solución de problemas en sistemas operativos **unix (linux red hat, centos, fedora, aix, solaris y hp-ux). (indispensable).**: - manejo, seguimiento y cumplimento de níveles de servicio. - definición y manejo de acciones de mejora, asignación de incidentes. - coordinar con todos los involucrados la solución de los incidentes. - habilidades: - trabajo en equipo. - comunicación. - análisis. - proactivo. - organización. - ofrecemos: - lugar de trabajo: disponibilidad para laborar presencialmente con turnos rotativos en la ciudad de medellin. - tipo de contrato: a tèrmino indefinido. - salario competitivo. - prestaciones superiores a las de la ley. - excelente ambiente laboral. - desarrollo profesional. - una carrera profesional y personal de éxito- en indra tendrás una carrera profesional adaptada a tus objetivos personales, con formación continua y en un entorno flexible. participarás en proyectos internacionales, con equipos multiculturales o locales, según tus preferencias, en un entorno diverso y con igualdad de oportunidades. disfrutarás de numerosos beneficios sociales y un interesante paquete retributivo, al tiempo que creces en un entorno innovador.- el proyecto que buscas está aquí, ¡ven a descubrirlo!- esta vacante es divulgada a través de ticjob.copostularme ahora somos ...
The red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in brazil or colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in management (https://github.com/red-hat-people-team/open-management-practices) , decision making (https://github.com/red-hat-people-team/open-decision-framework) , dei (https://www.redhat.com/en/jobs/life/diversity) , and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. **what you will do:** + provide high level technical support to your customers through web-based support and phone support + meet with your ...
The red hat global support services team is looking for a technical support engineer to join an exciting, rapidly growing team at the forefront of modern cloud infrastructure! our team specializes in cutting-edge technologies such as kubernetes, openshift, and virtualization to support organizations worldwide. we're dedicated to providing world-class support and ensuring our clients get the best experience from our platform. unlike most software companies, we don't sell software licenses or “break-fix” pay-per-incident support. instead, we sell subscriptions that include an unlimited number of support incidents, product documentation, security patches and updates, and upgrades to the newest versions of our software. as a technical support engineer, you will help us continually prove our value to our customers by troubleshooting and resolving their technical issues over the phone and online. you'll become an expert in red hat products and technologies, like red hat enterprise linux (rhel), and you'll be required to pass the red hat certified system administrator (rhcsa) exam if you do not already have an equivalent cert. all training and resources are provided by red hat after starting. work location is flexible and well qualified home-based applicants throughout colombia will be considered to work remotely. if you are passionate about open-source technologies, solving complex challenges, and helping customers succeed, we'd love to meet you! **what you will do:** + ensure that customers get the maximum value from and easily use our products and subscripti...
Descripción de la oferta - un lugar para ti- trae tu talento a una compañía global de consultoría y tecnología, con presencia en los 5 continentes y más de 40.000 profesionales. trabajarás en un entorno de soluciones y servicios innovadores para nuestros clientes en los principales sectores de actividad, aportándoles valor añadido. participarás de la transformación de los negocios trabajando con profesionales de referencia. - esta es tu oportunidad- buscamos un profesional con experiência y visión de futuro para contribuir en la implantación de soluciones y servicios eficientes y eficaces para satisfacer las demandas de nuestros clientes. - rol: - soporte n3 sistema operativo unix - el puesto requiere: - ingenieros en sistemas, informática, telecomunicaciones, electrónica, redes o carreras afines. - tres (3) años de experiência mínima en: - **manejo, seguimiento y cumplimento de níveles de servicio, definición y manejo de acciones de mejora, asignación de incidentes, gestionar el ciclo de vida de los incidentes, manejo y reporte de incidentes.**: - **experiência en solución de problemas en sistema operativo unix (linux red hat, centos, fedora, aix, solaris y hp-ux).**: - **itil.** - habilidades: - trabajo en equipo. - comunicación. - análisis. - organización. - ofrecemos: - lugar de trabajo: medellín modalidad híbrida. - tipo de contrato: a tèrmino indefinido. - salario competitivo. - prestaciones superiores a las de la ley. - excelente ambiente laboral. - desarrollo profesional. - una carrera profesional y personal de éxito- en indra tendrás una ...
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