Careers that change lives we are a company who inspiring the extraordinary, for more than 70 years, we have led the way with purpose-driven healthcare technology. that history compels us to relentlessly pursue therapies that change lives. as a senior it business analyst you will be responsible for global distribution centers (dc), ensuring that the physical assets operate efficiently. they will achieve this by monitoring performance, implementing security measures, planning for scalability, and collaborating with cross-functional teams. their hands-on approach will ensure a fast, reliable, and secure infrastructure. for this role, you will be expected to be located in prague, czech republic. a day in the life • monitoring and optimization: continuously monitoring network performance, server health, and storage capacity. proactively identifying bottlenecks and optimizing configurations to enhance speed and reliability. • security measures: ensuring the security of the dc infrastructure is paramount. collaborating with security teams to implement access controls, firewalls, intrusion detection systems, and encryption protocols. regular vulnerability assessments and patch management are part of this responsibility. • capacity planning: anticipating future demands, assessing current capacity, and planning for scalability. this involves forecasting resource requirements, such as additional servers, storage, or network bandwidth. • documentation and sops: maintaining detailed documentation of infrastructure configurations, procedures, and standard operating practices (sops...
Unifycx is looking for an extraordinary **customer service and technical support agents** to join our motivated and ambitious team in barranquilla! **what will you do?** **responsibilities**: - diagnose and troubleshoot technical issues related to mobile services, network connectivity, and devices. - guide customers through problem-solving steps and escalate complex issues when necessary. - provide accurate information about products, services, and policies. - process account-related requests, such as activations, plan changes, and billing inquiries. - maintain detailed records of customer interactions and resolutions. **who are you?** - minimum 6 months of experience in customer service and/or technical support, preferably in telecommunications. - strong problem-solving skills with the ability to troubleshoot technical issues effectively. - excellent verbal and written communication skills. - ability to handle high volumes of customer interactions while maintaining professionalism. - b2 english proficiency **who we are**: unifycx is an emerging global business process outsourcing company with a strong presence in the u.s., colombia, dominican republic, india, jamaica, honduras, and the philippines. we provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. in nearly two decades, unifycx has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele. at unifycx, we leverage advanced ai technologies to elevate the...
Make a meaningful difference to patients around the world. driven by a passion to help patients live healthier and more productive lives, our sales teams embrace edwards lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care. aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. edwards’ groundbreaking work in transcatheter aortic heart valve replacement (tavr) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. our transcatheter heart valve (thv) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. it’s our driving force to help patients live longer and healthier lives. join us and be part of our inspiring journey. in this senior sales specialist role, you will drive business in central america (peru, venezuela, panama, guatemala, costa rica and dominican republic) within the thv portfolio. the position will be based in bogota but involves 70% of travel time within the region assigned, since it is a field role. you will manage relationships with customers and distributors, looking to grow edwards' share of wallet, identifying, developing ...
Make a meaningful difference to patients around the world. driven by a passion to help patients live healthier and more productive lives, our sales teams embrace edwards lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care. aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. edwards’ groundbreaking work in transcatheter aortic heart valve replacement (tavr) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. our transcatheter heart valve (thv) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. it’s our driving force to help patients live longer and healthier lives. join us and be part of our inspiring journey. in this senior sales specialist role, you will drive business in central america (peru, venezuela, panama, guatemala, costa rica and dominican republic) within the thv portfolio. the position will be based in bogota but involves 70% of travel time within the region assigned, since it is a field role. you will manage relationships with customers and distributors, looking to grow edwards' share of wallet, identifying, developing and cl...
Office location bogota, colombia the position is full-time, fully remote, and can be based in any country where tnc is registered as a non-government organization and established employer latin america (argentina, belize, brazil, chile, colombia, guatemala, mexico, peru) and the caribbean (the bahamas, dominican republic, grenada, jamaica, puerto rico, u.s. virgin islands). #li-remote #pdn - professional diversity network who we are the mission of the nature conservancy (tnc) is to conserve the lands and waters upon which all life depends. as a science-based organization, we develop innovative, on-the-ground solutions to the world's toughest environmental challenges so that people and nature can thrive. our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. from a rewarding mission to career development and flexible schedules, there are many reasons to love life #insidetnc. want to know more? check out our tnc talent playlist on youtube to hear stories from staff or visit glassdoor. one of tnc's primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. we know we'll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements...
Description: we are seeking an energetic and detail-oriented system administrator to join our team in la vega, dominican republic. fluency in english, both spoken and written, is essential, as the role involves providing support to end-users in the united states. the selected individual will be responsible for the analysis, design, implementation, and support of our network and server it infrastructure, with a focus on maintaining a stable and efficient environment. this role will also involve providing end-user support and ensuring the security and reliability of our systems. responsibilities: provide in-person, over-the-phone, and remote technical support for servers, workstations, and network equipment, primarily to end-users in the united states. promptly respond to support requests, troubleshoot issues, and follow procedures for ticket escalation and documentation. design, implement, monitor, and maintain network and windows systems infrastructure in a multi-site environment. install and configure server hardware and software. plan and perform system-wide changes to production devices with minimal service interruptions. plan, install, and configure routers, firewalls, wireless access points, and switches, with a focus on ubiquiti equipment. plan and implement network security measures, manage security policies, perform security assessments, schedule and perform monthly security patches, and maintain security posture with intrusion detection, intrusion prevention, antivirus, antispyware, and antimalware tools. manage and support on-site data center, including rack-mount...
About us: champro is a privately-owned sporting goods and apparel manufacturer that has been in business for 30+ years. we deliver high-value, traditional & innovative athletic equipment and apparel via outstanding, integrity-driven customer service. our business philosophy is focused on our customers and we take pride in providing them with the best overall values in team sports products. position: we are looking for an energetic it technician with fluency in english to join our team at our la vega location in the dominican republic. the selected individual will be responsible for providing end-user technical support, installing computer hardware/software, and troubleshooting problems. in addition, this role will provide network and server infrastructure support as needed. responsibilities: provide in-person, over-the-phone, and remote computer technical support to end users, primarily in the united states. promptly respond to customer requests, troubleshoot network and computer-related problems. install, configure, maintain, and troubleshoot end-user workstation hardware, software, and peripheral devices. assist in installing, monitoring, maintaining, and troubleshooting network and server infrastructure, including physical and virtual servers, switches, routers, wireless access points, and firewalls. schedule and perform regular computer equipment upgrades, including firmware, operating systems, and application updates. interact with third-party hardware and/or software vendors by initiating and supporting vendor services as necessary. maintain accurate inventory and sup...
Protecting one billion people from cyber threats? if you find this proposition more exciting than scary, come on board and grow with us . whalebone is a global company working on user-centric cybersecurity products for telcos, isps, enterprises, public institutions, and governments that provide millions of everyday internet users unyielding protection from malware, phishing schemes, ransomware, and other malicious digital attacks without the need for them to download anything. whalebone is headquartered in brno, czech republic. at this point, whalebone has 400+ customers in telecommunications and corporate sectors (a1, o2 telefonica, tele2, panasonic, bauhaus, and many others) around the globe. with nearly 100 team members of multiple nationalities, whalebone ranked 22nd in deloitte’s list of fastest-growing companies in central europe. we create cybersecurity products that people can actually use. we protect them against viruses and fraud on the network so that the users do not have to handle anything. thanks to this approach, we already protect tens of millions of people worldwide. become a significant part of an important and ambitious project as the head of sales latam . what will you do lead our aura team on the way to be the leader of the dns cybersecurity in the latam region. build and grow relationships and alliances with telecoms and the largest csps in your region to create opportunities with our mass-market, white-label cybersecurity solution aura. create and execute global business strategy and go to market strategy for your team's markets. help te...
We’re always on the lookout for passionate individuals to help us shape the future of customer experience. a culture that values collaboration, creativity, and diversity whether you’re directly engaging with clients or driving innovation in technology, you’ll find a culture at unifycx that values collaboration, creativity, and diversity and puts people at the core of everything we do. our team members are empowered to bring their unique skills to the table, contributing to a company that’s leading the way in customer experience solutions. with a presence across the united states, india, the philippines, the dominican republic, jamaica, honduras, and colombia, unifycx offers opportunities to work in dynamic markets around the world. no matter where you're based, you'll be part of a global network dedicated to delivering exceptional customer experiences. our foundation: glowtouch & collective solution unifycx is born from the integration of glowtouch, a global expert in customer care and technology outsourcing, and the strategic acquisition of collective solution, known for its customized service solutions. explore opportunities ready to join us? check out our current openings below. u.s., colombia, dominican republic, honduras, jamaica, and philippines opportunities #j-18808-ljbffr...
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