HOUSEKEEPING MANAGER

Position summary: 1. housekeeping manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable. 2. housekeeping manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities. 3. this individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation. 4. he/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication. 5. he/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. 6. this position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. employees may be required to perform any other job related duties assigned by their supervisor or management. 7. all duties and responsibilities are to be performed in accordance with the company's safety, quality and environmental standards and royal caribbean international’s brand standards, sqm standards, usph guidelines. 8. in accordance with royal caribbean international’s royal way, each employee alwa...