Customer success manager safetica bogota, d.c., capital district, colombia we are looking for a customer success manager to join our growing team. the ideal candidate will ensure smooth onboarding, guide customers through implementation, and maintain high satisfaction with our solution. this role requires strong communication and presentation skills, as well as the ability to identify opportunities for growth and act as a bridge between customers and internal teams. the successful candidate will collaborate closely with our csm team in brno, ensuring seamless global cooperation. as a customer success manager, you will build and maintain strong relationships with existing customers, lead the onboarding process, and resolve customer issues. you will also work closely with sales and marketing teams on customer campaigns and case studies. requirements: - at least 2 years of experience in a similar role (e.g., customer success, it consultant) - experience with b2b customers, ideally in it or software - english language proficiency at the c1 level - strong organizational and time management skills in dynamic environments benefits: - work/life balance - we have an unlimited vacation, 3 sick days, 2 volunteering days - celebrating success - team celebrations for a stellar quarter result - make your birthday extra special - take the day off to celebrate, relax, and enjoy it however you like. it's your day, and we believe you deserve to spend it your way - flexible work setup -hybrid mode works for us.you'll have the opportunity to meet and connect with your colleagues in ...
Customer success manager – elevate customer journey with intelligent data security solution safetica bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the customer success manager – elevate customer journey with intelligent data security solution role at safetica customer success manager – elevate customer journey with intelligent data security solution safetica bogota, d.c., capital district, colombia 3 days ago be among the first 25 applicants join to apply for the customer success manager – elevate customer journey with intelligent data security solution role at safetica get ai-powered advice on this job and more exclusive features. direct message the job poster from safetica safetica , a global leader in intelligent data security, protecting companies worldwide against data leaks and internal threats, is looking for customer success managers to join our growing customer success management team. we are hiring for position in: as a customer success manager you’ll ensure smooth onboarding, guide customers through implementation, and maintain high satisfaction with our solution . by identifying opportunities for growth, you’ll act as a bridge between customers and our internal teams, including technical support, product management, and sales . on daily basis you will collaborate closely with our csm team in brno, ensuring seamless global cooperation. we have an amazing office in bogotá , and we’d love for you to be there ! being present helps you connect and collaborate with your colleagues in person, which is something we valu...
Safetica is a global leader in intelligent data security, delivering powerful, effective solutions to prevent data leaks and manage insider risks across on-premises and cloud environments. with seamless integration and minimal disruption to business workflows, safetica protects sensitive data, educates employees on secure practices, and ensures regulatory compliance for organizations worldwide. safetica is a global software company with a customer base covering over 120 countries.are you passionate about creating compelling stories through video and animation? safetica is looking for a digital content assistant to bring our brand to life in latin america. in this role, you'll be at the heart of our digital presence — crafting impactful videos, animated content, and digital campaigns that connect with our audience and strengthen our market presence.in this role, you'll collaborate closely with ana maría mendoza and our cmo, missi carmen, ensuring our content is aligned, impactful, and on-brand. if you thrive in a fast-paced, creative environment and love turning ideas into scroll-stopping content, we'd love to hear from you.your responsibilitiesdesign, plan and execute content strategies for social media, with a strong emphasis on video and animation.create, edit, and produce high-quality video content and animated cartoons tailored for digital platforms.manage and grow safetica's digital communities on linkedin, x, whatsapp, and instagram.design and launch targeted email marketing campaigns.keep the website updated with fresh, relevant content that supports our brand a...
1 week ago be among the first 25 applicantssafetica, a global leader in intelligent data security, protecting companies worldwide against data leaks and internal threats, is looking for customer success managers to join our growing customer success management team.we are hiring for positions in:as a customer success manager you'll ensure smooth onboarding, guide customers through implementation, and maintain high satisfaction with our solution.by identifying opportunities for growth, you'll act as a bridge between customers and our internal teams, including technical support, product management, and sales. on daily basis you will collaborate closely with our csm team in czech republic, ensuring seamless global cooperation.we have an amazing office in bogotá, and we'd love for you to be there! being present helps you connect and collaborate with your colleagues in person, which is something we value.your responsibilitiesbuild and maintain strong relationships with existing customers.lead the onboarding process and ensure fast adoption of safetica solutions.actively communicate with key customer users and stakeholders (e.g., it administrators, security managers).resolve customer issues and work with technical support on more complex incidents.identify opportunities for service expansion or product upselling.monitor and measure customer satisfaction, including collecting regular feedback.prepare reports on customer usage and recommend improvements.collaborate closely with sales and marketing teams on customer campaigns and case studies.what are we looking for?at least 2 year...
Safetica is a global leader in intelligent data security, delivering powerful, effective solutions to prevent data leaks and manage insider risks across on-premises and cloud environments. with seamless integration and minimal disruption to business workflows, safetica protects sensitive data, educates employees on secure practices, and ensures regulatory compliance for organizations worldwide. safetica is a global software company with a customer base covering over 120 countries. are you passionate about creating compelling stories through video and animation? safetica is looking for a digital content assistant to bring our brand to life in latin america . in this role, you’ll be at the heart of our digital presence — crafting impactful videos, animated content, and digital campaigns that connect with our audience and strengthen our market presence. in this role, you’ll collaborate closely with ana maría mendoza and our cmo, missi carmen , ensuring our content is aligned, impactful, and on-brand. if you thrive in a fast-paced, creative environment and love turning ideas into scroll-stopping content, we’d love to hear from you. your responsibilities design, plan and execute content strategies for social media, with a strong emphasis on video and animation. create, edit, and produce high-quality video content and animated cartoons tailored for digital platforms. manage and grow safetica’s digital communities on linkedin, x, whatsapp, and instagram. design and launch targeted email marketing campaigns. keep the website updated with fresh, relevant content that supports our br...
Safetica , a global leader in intelligent data security, protecting companies worldwide against data leaks and internal threats, is looking for customer success managers to join our growing customer success management team. we are hiring for positions in: europe – brno, czech republic. latam - bogotá, colombia. as a customer success manager you’ll ensure smooth onboarding, guide customers through implementation, and maintain high satisfaction with our solution. by identifying opportunities for growth, you’ll act as a bridge between customers and our internal teams, including technical support, product management, and sales. on a daily basis you will collaborate closely with our csm team in colombia/czech republic, ensuring seamless global cooperation. we have an amazing office in brno/bogotá , and we’d love for you to be there! being present helps you connect and collaborate with your colleagues in person, which is something we value. your responsibilities build and maintain strong relationships with existing customers. lead the onboarding process and ensure fast adoption of safetica solutions. actively communicate with key customer users and stakeholders (e.g., it administrators, security managers). resolve customer issues and work with technical support on more complex incidents. identify opportunities for service expansion or product upselling. monitor and measure customer satisfaction, including collecting regular feedback. prepare reports on customer usage and recommend improvements. collaborate closely with sales and marketing teams on customer campaigns and case stud...
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