**about the role**: we're looking for a detail-oriented business analyst to help enhance our business voice (bv) portal—a central platform for customers, partners, and internal teams to manage telephony services, billing data, and account insights. you'll gather requirements, support agile delivery, and improve user experience across the platform. **key responsibilities**: - collaborate with the product owner to manage and prioritize the product backlog. - write clear epics and user stories; participate in agile ceremonies. - gather and document requirements to improve portal functionality and ux. - coordinate with stakeholders and ui/ux teams to align business needs with development. - define workflows for service configuration, account management, and provisioning visibility. - ensure billing data (invoices, payments, usage) is accurate and user-friendly; support erp/tax/payment system integrations. - assist with uat, validate data flows and user journeys, and help resolve post-release issues. **what you'll bring**: - strong analytical and problem-solving skills - high attention to detail and ability to manage multiple workstreams collaborative mindset with a passion for improving user experience **requirements**: **required**: - 3+ years as a business or product analyst, preferably in telecom, saas, or portal-based environments - experience with customer or self-service portals - solid understanding of billing systems and service configurations - familiarity with agile practices and tools (e.g., jira, confluence) strong communication and documenta...
Sangoma needs bright minds for its freepbx development team! communications is at the core of sangoma’s mission, and the freepbx development team supports a critical product for sangoma and its customers. be prepared to work in an exciting and fast paced environment in which you have the opportunity to influence what’s next for the freepbx project and its customers. **job duties**: - work as member of the freepbx development team at sangoma. - participate in an agile/scrum based software development environment. - implement software in accordance with engineering management directives. - participate in the freepbx open source project in conjunction with a community that provides feedback and direction. - other duties as assigned by engineering management. **required qualifications**: - 4 year degree in computer science, computer engineering, or equivalent experience desired. strong experience desired with php, node.js, javascript. - strong linux experience. - experience with git and git based development workflows. experience with atlassian tools (jira and confluence). - capable of quick and efficient self-study supported by peers on the freepbx team at sangoma. - strong verbal and written english language skills are essential. **about sangoma** **job applicant privacy notice**: nyynd1mpul...
Sangoma, a leader in business communications, is excited to open the position for a sr. mobile developer who is eager to contribute to the development of our mobile applications. with a focus on delivering reliable and integrated ucaas solutions, sangoma supports businesses with advanced communication technologies. we are looking for a passionate mobile developer to join our growing team and help implement innovative features within our mobile applications, designed to enhance user experience and support our clients' diverse communication needs. your role: collaborate with the development team to design, develop, and maintain mobile applications for both ios and android platforms. contribute to the full application lifecycle from concept to delivery. write clean, maintainable, and efficient code, following best practices. assist in debugging and troubleshooting issues in mobile applications. work closely with ui/ux designers to implement responsive and user-friendly interfaces. stay informed about mobile app development trends and technologies. participate in team meetings and contribute innovative ideas for application enhancements. requirements basic understanding of mobile development frameworks and languages such as react native, swift, or kotlin. familiarity with restful apis and integrating third-party libraries. knowledge of mobile app design principles and user interface guidelines. experience in version control systems (e.g., git) is a plus. strong problem-solving skills and a willingness to learn new technologies. good communication skills and the ability to work ...
About the role we're looking for a detail-oriented business analyst to help enhance our business voice (bv) portal—a central platform for customers, partners, and internal teams to manage telephony services, billing data, and account insights. you'll gather requirements, support agile delivery, and improve user experience across the platform. ideal candidates will bring experience with customer portals, billing systems, and telecom service models, along with a strong grasp of agile methodologies. key responsibilities collaborate with the product owner to manage and prioritize the product backlog. write clear epics and user stories; participate in agile ceremonies. gather and document requirements to improve portal functionality and ux. coordinate with stakeholders and ui/ux teams to align business needs with development. define workflows for service configuration, account management, and provisioning visibility. ensure billing data (invoices, payments, usage) is accurate and user-friendly; support erp/tax/payment system integrations. assist with uat, validate data flows and user journeys, and help resolve post-release issues. what you'll bring strong analytical and problem-solving skills high attention to detail and ability to manage multiple workstreams collaborative mindset with a passion for improving user experience required: 3+ years as a business or product analyst, preferably in telecom, saas, or portal-based environments experience with customer or self-service portals solid understanding of billing systems and service configurations familiarity with agile practice...
Sangoma, a leader in business communications, is excited to open the position for a sr. mobile developer who is eager to contribute to the development of our mobile applications. with a focus on delivering reliable and integrated ucaas solutions, sangoma supports businesses with advanced communication technologies. we are looking for a passionate mobile developer to join our growing team and help implement innovative features within our mobile applications, designed to enhance user experience and support our clients' diverse communication needs. your role: collaborate with the development team to design, develop, and maintain mobile applications for both ios and android platforms. contribute to the full application lifecycle from concept to delivery. write clean, maintainable, and efficient code, following best practices. assist in debugging and troubleshooting issues in mobile applications. work closely with ui/ux designers to implement responsive and user-friendly interfaces. stay informed about mobile app development trends and technologies. participate in team meetings and contribute innovative ideas for application enhancements. basic understanding of mobile development frameworks and languages such as react native, swift, or kotlin. familiarity with restful apis and integrating third-party libraries. knowledge of mobile app design principles and user interface guidelines. experience in version control systems (e.g., git) is a plus. strong problem-solving skills and a willingness to learn new technologies. good communication skills and the ability to work effectively i...
2 days ago be among the first 25 applicants description about the role we're looking for a detail-oriented business analyst to help enhance our business voice (bv) portal—a central platform for customers, partners, and internal teams to manage telephony services, billing data, and account insights. you'll gather requirements, support agile delivery, and improve user experience across the platform. ideal candidates will bring experience with customer portals, billing systems, and telecom service models, along with a strong grasp of agile methodologies. key responsibilities collaborate with the product owner to manage and prioritize the product backlog. write clear epics and user stories; participate in agile ceremonies. gather and document requirements to improve portal functionality and ux. coordinate with stakeholders and ui/ux teams to align business needs with development. define workflows for service configuration, account management, and provisioning visibility. ensure billing data (invoices, payments, usage) is accurate and user-friendly; support erp/tax/payment system integrations. assist with uat, validate data flows and user journeys, and help resolve post-release issues. what you'll bring strong analytical and problem-solving skills high attention to detail and ability to manage multiple workstreams collaborative mindset with a passion for improving user experience requirements required: 3+ years as a business or product analyst, preferably in telecom, saas, or portal-based environments experience with customer or self-ser...
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