Requisition id: 217636 join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. location(s): colombia: bogota: bogota scotiabank is a leading bank in the americas. guided by our purpose: "for every future...
Trader sr ventas y distribución corporate psicóloga / talent acquisition / atracción de talento / consultor gestión humana / hrbp / hr business partner / recursos humanos / talento / cultura en scotiabank colpatria vivimos retos cada día y proyectos ...
Requisition id: 227418 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose the global identity & access management (giam), governance team is responsible for the governance of established security controls pertaining to identity and access management. the enterprise access governance (eag) team helps ensures scotia’s information security controls are in place and operating effectively to reduce risks to the bank. as an information security advisor within the enterprise access governance (eag) team you will be responsible for supporting the achievement of the bank’s information security objectives of integrity, privacy, and continuity by ensuring logical access is effectively governed for the enterprise. you will govern oversight over access management through recertification controls, privileged access and toxic combinations controls and processes for enterprise applications and platforms. you will also be responsible to carry out day-to-day operational tasks in support of identity and access management through design, development, and implementation of various reports, which can be leveraged to identify and remediate access as required. accountabilities enjoy working in a positive environment with highly motivated individuals that want to reduce the risks within the bank champions a customer focused culture to...
Requisition id: 215401 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose become a member of a dynamic team of network professionals that are the centre of excellence for network monitoring tools. the team’s mission is to help deliver a global network that is highly available and resilient. this is accomplished through managing enterprise scale tools for network availability and performance. contributes to the overall success of the engineering & architecture team globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. responsible for the day-to-day process coordination of all firewall port changes globally responsible for working on technical projects and providing 1st and 2nd level support for the firewall management system (algosec) as well as other assigned tools resolve operational issues and provide quick resolution to firewall management tool problems make recommendations and/or process improvements to the firewall management tool or related processes prepare and update procedural documents understand how the bank’s risk appetite and risk culture should be incorporate into in day-to-day activities and decisions. actively pursues effective and efficient oper...
Requisition id: 221573 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of scotiabank uy cybersecurity strategy, ensuring specific individual goals, plans, and initiatives are executed/delivered to support the team’s business strategies and objectives. ensures all activities comply with governing regulations, internal policies, and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. implement the methodology, processes, and other security artifacts required in the vulnerability management of infrastructure components. monitor, follow up, and define specific actions to guarantee the security compliance and hardening of the organization's assets. ensure the implementation and maintenance of the cybersecurity tools and guarantee their configuration according to the baselines and internal standards. implement and maintain the data loss prevention program according to global policies and tools. manage and monitor the dlp exceptions process and inventory to mitigate the data leaked risk. establish security controls on identity and access management include the centralized provisioning and periodic certification of user identities, user accounts linked to those identities, manage...
Requisition id: 229330 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose transforms complex data into actionable insights for scotiabank's international banking, executing specific performance objectives and initiatives that support business strategies while ensuring compliance with governmental regulations and internal policies. this role serves as the critical link between data and decision-making, enabling the achievement of business goals through timely, accurate analytics and reporting across international markets. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. participates in the design, development and support of business intelligence tools and dashboards following industry best practices. analyzes business data and identifies trends to provide actionable insights that support strategic decision-making. provides technical leadership in resolving data inconsistencies and reporting issues across business systems. supports and enhances reporting systems as required to accommodate new business applications and evolving requirements. demonstrates ability to implement and optimize reporting tools from 3rd party vendors. participate in technical assessments of 3rd party analytics tools and data vendors. ...
Id de la solicitud: 225751 gracias por tu interés en scotiatech, el nuevo e innovador centro tecnológico de scotiabank en bogotá. Únete a un equipo ganador que promueve la creatividad y la innovación en un entorno cambiante, donde siempre estamos comprometidos con el logro de resultados, en una cultura inclusiva, diversa y de alto desempeño. purpose contributes to the overall success of the development of data assets/data models serving international banking analytics. the specialist for data engineering will be responsible for using established templates for collecting, managing, and converting raw data into information via data pipelines and data bases to be consumed for business intelligence and advanced analytics applications. ensures all activities conducted are following governing regulations, internal policies, and procedures. accountabilities · champions a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. · participate in data engineering and transformation design to ensure highly scalable, extensible, and performant solutions. · collaborates in the coordination of the international banking data engineering community; supporting training and onboarding of new users, and support the implementation of data assets across international teams · hands on development supporting data integration, analytics and for on-prem and later cloud environments, to generate scalable data assets across scotiabank international markets · functions as a member of an agile team and helps drive ...
Id de la solicitud: 207278 programa de referido de empleados – probable pago: $0.00 rango salarial : 82,588,876.00 - 137,648,055.00 el rango salarial indicado es solamente una guía. el salario ofrecido puede variar dependiendo de toda una serie de factores, que incluyen entre otros los conocimientos, experiencias y habilidades relevantes del candidato seleccionado. estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar desarrollando tu línea de carrera en scotiabank. purpose while you will be situated in colombia, you will contribute to the effective design and execution of global banking and market’s (gbm) first line testing program globally; ensuring business strategies, plans and initiatives are carried out in compliance with governing regulations, internal policies, and procedures. in addition, this role also supports high priority initiatives such as risk assessment, issue management, and regulatory response for the overall program. accountabilities lead and/or support a variety of periodic (and/or ad-hoc) testing and quality assurance reviews. perform risk-based testing to assess the operating and/or design effectiveness of key gbm controls and processes in accordance with gbm first line testing procedures. the reviews will require good knowledge of gbm processes, products, and risks. testing will cover a broad variety of gbm-related procedures and risks, including regulatory onboarding procedures that impact gbm business trading activity (dodd-frank, emir, canadian trade reporting), and will require good knowledge of gbm process...
Colpatria multibanca del grupo scotiabank requiere profesional senior de normalización de cartera. perfil: profesional graduado en administración de empresas, finanzas, economía o ingeniería industrial. experiencia: 2 años de experiencia en áreas de normalización de activos, crédito empresarial y/o corporativo. objetivo del cargo: analizar toda la información financiera del cliente, con el propósito de coordinar las actividades propias del manejo del portafolio asignado, recopilando toda la información necesaria para el análisis y elaboración de la propuesta crediticia para la normalización de cartera del segmento corporativo y empresarial.conocimientos: conocimientos en procesos y acuerdos de reestructuración (ley 550, ley 1116) inglés alto. salario: 5.000.000+ beneficios extralegales. ciudad: bogotá...
Requisition id: 223192 employee referral program – potential reward: $400.000,00 we are committed to investing in our employees and helping you continue your career at scotiatech. position: quality assurance automation engineer specialist purpose: cca technology – retail digital engineering team is currently looking for an automation tester to join and assist with manual and automation testing for online banking (web) and mobile banking apps (ios, android). role: responsible for designing, developing and maintaining a modular, extensible and reusable test automation framework to enable continuous testing partner with development engineers during story and task breakdown to develop test approach that effectively covers all functional characteristics of a functionality responsible for manual testing to ensure functionality works as expected, before moving to automating the tests, and also running regression tests build, maintain and improve existing automation framework create, maintain and enhance test data required for manual and automation testing be / become a sme on usage of entire application suite, processes, workflows, etc. drive our automated testing process consistently work with product, design, and engineering team to collaborate on quality testing work with a mix of developers and other qa testers assist with production verification of functionality during production implementation/s must have: automation testing 3 to 5+ years of hands on experience planning, creating, and executing end to end test plans 3 to 5+ years of han...
Id de la solicitud: 229732 programa de referido de empleados – probable pago: $0,00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs purpose contributes to the overall success of the global finance in global procurement services ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities • provide frontline support for all complex user requests and issues related to procurement technology (ex. smartbuy). log, review and resolve l1 and l2 support issues related to procurement technology interact with employees and suppliers for p2p platform onboarding, catalogue set-up and maintenance, invoice processing guidance, p2p procurement as approver (hst, self-assess, booking hold) activities and purchase request guidance following sops and work instructions interact verbally and in writing with sourcing managers, suppliers, and occasionally evaluators to provide support before, or during an rfx (rfi, rfp, rfq) or e-auction perform rfx/e-auction event set-up, general support, training, evaluation and awarding activities maintain and implement rfx templates, following direction from the process & technology team prepare or update training materials. • apply knowledge of procurement best practice and general business practice to respond to inquiries related to procurement policy a...
Id de la solicitud: 229464 we are looking for a financial analyst - treasury to provide support treasury activities including bank´s relations, forex negotiation, cash flow projections and cash management. he /she will be responsible for research, analyze, build models and track financial data of the different business units as well the overall company. responsibilities support fx operations, including developing fx negotiations, filling regulatory forms, making payments to foreign partners, track usd movements and support any other fx activity. keep track on the ar and follow ups. support bank transactional portal: set up users, permits, limits and be key contact to the bank´s support for any requirement support credit card opertions: request credit cards for new employees, manage limits, ensure policy is applied and be key contact for any credit card requirement control and tracking of accounts transactions support treasury payments activities, including issuing checks, supporting payment (incl. tax payments), chamber of commerce regulatory requirements, opening and closing accounts, support cash management activities, including budget tracking, treasury plan, treasury report create account receivable reports and follow up with business partners ad-hoc project requested by the department requirements proven working experience as a finance analyst (treasury is a plus) experience dealing with banks proficient in spreadsheets, databases, ms office and financial software applications hands on experience with statistical analysis and statistical packages outstanding presentati...
Banco colpatria del grupo scotiabank requiere capacitador fve tarjetas de crédito. perfil: tecnólogos graduados, o estudiantes mínimo de cuarto (4) semestre de administración de empresas o afines. objetivo del cargo: entrenar a la fuerza comercial de tarjetas de crédito en los beneficios y las características del producto. experiencia: con un mínimo de 1 años en proceso comerciales y logísticos, preferiblemente conocimientos en microsoft, manejo as400, qry....
Requisition id: 227972 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose the software engineer specialist is responsible for providing technical analysis, design, development, implementation, and support of mission critical applications. the incumbent is responsible for current and future implementation projects within the group, introducing new technologies to meet business objectives and providing technical consultation, risk management, decision support and guidance to all medium to high complexity development projects. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. build cost effective and efficient applications to meet business objectives by analyzing user requirements, providing technical specifications and design, developing/maintaining programs according to standards. the incumbent must ensure programs and applications developed meet the high availability, security, integrity, and reliability of the on-line transaction processing environment on time and on budget. provide recommendations on departmental standards surrounding systems architecture, application development, systems integration, data modelling, testing, performance testing as well as, performing reviews and walkthroughs of all major project del...
Requisition id: 223228 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. senior engineer contributes to the overall success of the security platform engineering (spe) team in canada and globally, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. candidate value proposition: the successful candidate will have the opportunity to work within scotiabank. we are technology partners who help the business transform how our employees around the world work. you will get to work with and learn from diverse industry leaders, who have hailed from top technology. diversity, equity, inclusion & allyship - we strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across scotiabank. we embrace diversity and provide opportunities for all employee to learn, grow & participate through our various employee resource groups (ergs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. remote-friendly work environment will provide you with the flexibility to perform ...
Requisition id: 228091 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose the scotiahelps advisor, front end (bilingual) is responsible for the maximization of collection recoveries on assigned credit products while minimizing collection costs. the incumbent conducts timely, effective collection follow-up/activity on assigned credit products in varying stages of arrears, as also current and written off accounts. the incumbent is expected to manage outbound and inbound calls for over multiple countries with adherence to established methodology by performing timely recovery. the incumbent should reduce delinquency rates through effective management, persuading the client towards a solution advising and offering appropriate payment solution schemes under the approved collection scripts. they should use all available resources and outlets available and should continuously employ extensive search methods seeking additional client data, via family or references in compliance with existing policies the incumbent is responsible for providing effective, straightforward and knowledgeable service through daily interactions to create a relationship of mutual trust and confidence with our customers, suppliers, peers and other employees. accountabilities 1. influence collection activity so as to provide the bank with optimal delinquency ratios: collect assigned accounts as per collection strategy, give attention to incoming collection calls, en...
Requisition id: 229620 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the global human resources technology / solution architecture & engineering in colombia and canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. participate in the development and support of cost effective and efficient applications or prototypes of low to medium complexity according to standards to meet the demands of the high availability, complex, on-line transaction processing environment. this involves participating in the system design, developing the required programs, performing unit testing and participating in the integrated system tests. collaborate with business stakeholders and technical teams to gather requirements and deliver solutions. ensure data accuracy, performance, and compliance with governance standards. provide production and user acceptance testing application support to assigned applications by identifying, evaluating and re...
Id de la solicitud: 221965 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs propósito contribuir al éxito general de la unidad de operaciones de aml en bogotá, colombia asegurando la ejecución de metas individuales específicas, planes e iniciativas en apoyo a las estrategias y objetivos del equipo. garantizar que todas las actividades realizadas siguen las normas, políticas internas y procedimientos. el analista investigará y evaluará la relación con el cliente para identificar posibles riesgos financieros, reputacionales, operativos y/o de cumplimiento, además de las actividades que posean riesgos de lavado de activos o financiación del terrorismo. de acuerdo con las necesidades y asignación de operaciones globales, y con una cultura centrada en el cliente, el analista puede cubrir, para banca canadiense y/o internacional, una o más de las actividades aquí descritas en áreas como enhanced due diligence, name screening, transaction monitoring, demarket, media search, entre otros. responsabilidades generales perseguir activamente operaciones eficaces y eficientes, garantizando la adecuación, adherencia y eficacia de los controles empresariales diarios para cumplir con las obligaciones con respecto al riesgo operativo, de cumplimiento normativo, de lavado de activos/financiación del terrorismo (la/ft) y de conducta, incluyendo pero no limitado a las responsabilidades bajo el marco de gestión de riesgos operacionales, el marco de gestión de riesgos de cumplimiento regulatorio, el manual global de pre...
Id de la solicitud: 224329 programa de referido de empleados – probable pago: $0,00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs propósito el asesor de cobranzas tiene la función de garantizar el cumplimiento de las estrategias y procedimientos del área, debe realizar la gestión de cobro a las cuentas asignadas y garantizar la rehabilitación de estas cuentas para maximizar la recuperación de las cuentas reduciendo las pérdidas. dentro de sus funciones se encuentra la gestión de cobro telefónica. debe brindar a los clientes un excelente servicio y brindar soluciones coherentes a su situación financiera. así mismo debe garantizar el cumplimiento de la meta establecida tanto a nivel cuantitativo como cualitativo. el propósito general del puesto es ejecutar la gestión telefónica diaria de cobro de los diferentes productos y cuentas en mora asignados (autos, tarjetas, hipotecas, pymes, leasing y cualquier otra forma de crédito retail), con el fin disminuir los niveles de morosidad asegurando un servicio de calidad al cliente bajo los estándares de ética y profesionalismo requerido dentro scotiabank. todo lo anterior, de acuerdo con normas, políticas, procedimientos y regulación aplicable a scotiabank, asegurando altos estándares de calidad y oportunidad, velando por los intereses del banco. responsabilidades • actuar como portavoz de la cultura enfocada en el cliente con miras a intensificar las relaciones con la clientela y aprovechar las relaciones, los sistemas y los conocimientos del...
Requisition id: 216681 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the incumbent will be working in close collaboration with global banking markets compliance business partners and a diverse set of stakeholders to provide ongoing technology support of the employee & issuer conflicts management programs & regulatory beneficiary disclosure programs. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. ensure the availability, performance, scalability, and security of production systems. system troubleshooting and problem solving across platforms and application domains. provide on-going support and inquiries from business stakeholders on the technology solutions for firm and personal conflicts management programs as well as regulatory beneficiary disclosure programs. including system integration, perform initial diagnosis, fix issues, and suggest robust solutions. take the lead and ownership on solving complex technical issues and implement long-term solutions. perform business analysis that includes understanding of business objectives, planning, eliciting, scoping, analyzing, documenting, prioritization, managing changes, maintaining traceability, managing backlogs, stakeholder analysis and effort estimation. perform data mappings, reverse engineering, documenting as-is flows, performing gap analysis and elicit requirements to support to-be end state. build and maintain a repository of reusable requirements doc...
Id de la solicitud: 227062 programa de referido de empleados – probable pago: $0,00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs purpose contributes to the overall success of subsidiary accounting operation in canada for finance services unit ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the accounting analyst is responsible for ensure that the transactions booked in the gl systems reflect the economic reality, considering the timely and accurate processing of financial transactions for the bank´s subsidiaries and guarantee the reasonableness of accounting information under the scope of the accounting team in bogotá. accountabilities • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. • record and post transactions in the local systems for daily, monthly, and quarterly processes. • maintain all the supporting documentation updated. • do follow-up to open items in accounts receivable and accounts payables. • prepare and analyze balance sheet reconciliation. • do follow-up to open items in accounts receivable and accounts payables. • prepare, analyze and issue accounting and technical reports. • prepare payments through bank systems. • support reports preparation (financial statements, inform...
Banco colpatria del grupo scotiabank requiere administrador junior fideicomisos. perfil: profesional graduado de carreras afines al sector financiero. objetivo del cargo: se encargará de administrar los negocios fiduciarios para garantizando el cumplimiento contractual y control de los activos de acuerdo con las políticas de riesgo de la sociedad fiduciaria. debe contar con 2 años de experiencia en sector financiero o fiduciario y 1 de ellos en administración de fideicomisos, evaluación y administración de riesgos, contabilidad, manejo de office intermedio y de inglés básico....
Colpatria multibanca del grupo scotiabank requiere director de modelos. perfil: profesional graduado en estadística, ingeniería industrial, economía. objetivo del cargo: este cargo tiene la responsabilidad de dirigir y desarrollar modelos de crédito que permitan mitigar la cartera vencida en los productos del banco correspondientes a personas naturales. inglés del 80% experiencia: mínimo 5 años en el sector financiero en áreas de analytics desarrollando modelos de crédito que permitan mitigar la cartera vencida. mínimo 2 años liderando equipo de trabajo. conocimientos: – programación – construcción de modelos estadísticos. – conocimiento riesgo de crédito. nota: salario integral...
Requisition id: 227745 employee referral program – potential reward: $400.000,00 we are committed to investing in our employees and helping you continue your career at scotiatech. the team public cloudops engineer is a specialized technology operations function which provides day 2 support for the bank’s strategy public cloud infrastructure and services on google kubernetes engine, platform support and delivery, pipelines, and operational readiness services including design consultation, onboardings and reporting. the current public cloud platforms include the google cloud platform (gcp) and microsoft azure cloud. the role this individual contributor role provides technical administration and expertise in the following technology areas: support it service management (itsm) incidents, problems, change and service requests for the team to ensure public cloud infrastructure and delivery pipelines related to kubernetes are available and performing within operational standards. drive root cause analysis and problem resolution where required to prevent repeat issues and/or improve key performance indicators for the team. follow and develop procedures and best-practices to prevent unplanned outages. improve proactive monitoring and remediation to reduce customer impact and improve mttr. apply sre methodology for all process, tools and technology managed by public cloud operations. establish procedures and policies that ensure problems are documented and resolved. some of the key accountabilities include: manage and maintain health and currenc...
Requisition id: 219487 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose contributes to the overall success of the information technology & solutions (it&s) globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, and supporting applications software that is delivered on time and within budget. makes recommendations towards the development of new code or reuse of existing code. responsibilities may also include participation in component and data architecture design; performance monitoring, product evaluation and buy vs. build recommendations. provides guidance and training to less experienced analysts and programmers. understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day ...
Id de la solicitud: 228462 programa de referido de empleados – probable pago: $200.000,00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs purpose el asesor de cobranzas bilingüe tiene la función de garantizar el cumplimiento de las estrategias y procedimientos del área, debe realizar la gestión de cobro a las cuentas asignadas y garantizar la rehabilitación de estas cuentas para maximizar la recuperación de las cuentas reduciendo las pérdidas. dentro de sus funciones se encuentra la gestión de cobro telefónica. debe brindar a los clientes un excelente servicio y brindar soluciones coherentes a su situación financiera. así mismo debe garantizar el cumplimiento de la meta establecida tanto a nivel cuantitativo como cualitativo. el propósito general del puesto es ejecutar la gestión telefónica diaria de cobro de los diferentes productos y cuentas en mora asignados (autos, tarjetas, hipotecas, pymes, leasing y cualquier otra forma de crédito retail), con el fin disminuir los niveles de morosidad asegurando un servicio de calidad al cliente bajo los estándares de ética y profesionalismo requerido dentro scotiabank. todo lo anterior, de acuerdo con normas, políticas, procedimientos y regulación aplicable a scotiabank, asegurando altos estándares de calidad y oportunidad, velando por los intereses del banco. accountabilities 1. actuar como portavoz de la cultura enfocada en el cliente con miras a intensificar las relaciones con la clientela y aprovechar las relaciones, ...
Requisition id: 229151 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. propósito lidera y supervisa la banca internacional y/o banca canadiense operando en scotiagbs colombia client experience centre a nivel global y garantiza que las estrategias de negocios, planes e iniciativas se lleven a cabo o se cumplan de conformidad con las normas, políticas y procedimientos internos vigentes. el enfoque principal del supervisor de experiencia al cliente será dirigir un equipo de asesores de experiencia al cliente (ccas) y actúa como su primera línea de contacto, asegurando que sean equipos de alto rendimiento centrados en el cliente, que ofrecen excelentes experiencias a los clientes y generan cambio e innovación. el supervisor de experiencia al cliente es responsable de proporcionar a los asesores de experiencia al cliente orientación y dirección relacionadas con el conocimiento del producto, los comportamientos de servicio al cliente, procesos y apoyo a las políticas y la funcionalidad del sistema. prácticas de ventas proseguir activamente las operaciones eficaces y eficientes de sus áreas respectivas, asegurándose de que los mecanismos de control diario del negocio sean suficientes, se asimilen y sean eficaces para cumplir las obligaciones con respecto al riesgo operacional, el riesgo de cumplimiento normativo, el riesgo de lavado de dinero y financiamiento del terrorismo y el riesgo de conducta, por ejemplo, pero sin limitarse a las responsabilida...
Contribuye al éxito general de global network engineering como tercer nivel de soporte para implementar e integrar soluciones de infraestructura de red en data centers y cloud para los países de latam (méxico, perú, chile, colombia, panamá, costa ric...
Join to apply for the mortgage banker role at scotiagbs colombia del grupo scotiabank. direct message the job poster from scotiagbs colombia del grupo scotiabank. at scotiagbs, we want you to be part of a team that is always in personal and professio...
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