Gastos de empleados -revisar, verificar y procesar los informes de gastos de empleados de acuerdo con las políticas de la empresa. -asegurar que toda la documentación correspondiente (recibos, aprobaciones) acompañe a los gastos. -auditar los gastos para verificar el cumplimiento, la precisión, la adhesión a políticas y la razonabilidad. -comunicarse con los empleados para resolver discrepancias o información faltante. -brindar capacitación y apoyo a los empleados sobre el uso del sistema de gastos y la comprensión de las políticas. cuentas por pagar -asistir en el procesamiento de facturas de proveedores, asegurando su precisión y completitud. -reconciliar estados de cuenta de proveedores y resolver discrepancias. -asistir en el proceso de incorporación de nuevos proveedores y asegurarse de que completen el registro en el portal de proveedores. -enviar correos electrónicos de solicitud de facturas a los proveedores. -asistir en el monitoreo para asegurar que los pagos a proveedores se realicen oportunamente. transacciones con tarjeta de crédito -asistir en la revisión de transacciones realizadas con la tarjeta tipalti / tarjeta svb utilizada por empleados de tipalti. -asistir en la recolección de recibos relacionados con diferentes transacciones con tarjeta. -abordar discrepancias y trabajar con los titulares de las tarjetas para validar las transacciones. conciliación con Órdenes de compra -asistir en la gestión de la lista de proveedores pagados con tarjetas tipalti. -monitorear la creación de órdenes de compra (pos) para los proveedores pagados con tar...
Hello, all! for our key client tipalti, sd solutions is looking for a technical support engineer who wants to step onto a fintech unicorn rocketship. tipalti is a financial technology company headquartered in foster city, california. tipalti enables businesses to streamline global payments, improve financial workflows, and ensure compliance. what do we offer? -occasional global travel. -2-month trial period. -employment type - contrato a termino indefinido. -hybrid office visit - 3 days in the office (mon, tue, thu) / 2 remote (wed, fri). -lunch coverage on the days in the office. in this job description, we are answering all your questions before you even ask them! there is information about a product, technologies, team, and more. what will you do with us? -take full ownership of technical issues escalated by the onboarding -managers, customer support, payment ops, and customer success teams, ensuring a seamless troubleshooting process - including information gathering, root cause analysis, and clear resolution communication. -lead internal escalations with engineering and product teams to ensure a timely response and appropriate actions to mitigate customer impact. -thoroughly investigate and troubleshoot complex payment-related issues, including flows, failures, and errors. -provide expert support on onboarding issues affecting payees, including validation and server errors. -identify trends in technical challenges, driving long-term improvements to enhance customer satisfaction and system reliability. -maintain internal documentation and actively con...
Hello, all! for our key client tipalti, sd solutions is looking for an aml/fiu compliance analyst i who wants to step onto a fintech unicorn rocketship. tipalti is a financial technology company headquartered in foster city, california. tipalti enables businesses to streamline global payments, improve financial workflows, and ensure compliance. what do we offer? -occasional global travel. -2-month trial period. -employment type - contrato a termino indefinido. -hybrid office visit - 3 days in the office (mon, tue, thu) / 2 remote (wed, fri). -lunch coverage on the days in the office. in this job description, we are answering all your questions before you even ask them! there is information about a product, technologies, team, and more. what will you do with us? -analyze alerts and identify red flags using internal and external research tools. -investigate suspicious activity alerts and referrals, ensuring accurate analysis and documentation. -assess transaction data to identify risks, trends, and suspicious patterns. -collaborate with internal teams to gather information on client transaction activity. -finalize suspicious activity referrals with a thorough review and supporting evidence. -generate reports and summaries using case management and analytical tools. -review and input investigation results into the system in a timely manner. -recommend next steps and escalate cases requiring further review. -present findings clearly to management with well-written sar narratives. -build strong relationships with internal teams and stakeholders. -demonst...
1. gastos de empleados -revisar, verificar y procesar los informes de gastos de empleados de acuerdo con las políticas de la empresa. -asegurar que toda la documentación correspondiente (recibos, aprobaciones) acompañe a los gastos. -auditar los gastos para verificar el cumplimiento, la precisión, la adhesión a políticas y la razonabilidad. -comunicarse con los empleados para resolver discrepancias o información faltante. -brindar capacitación y apoyo a los empleados sobre el uso del sistema de gastos y la comprensión de las políticas. 2. cuentas por pagar -asistir en el procesamiento de facturas de proveedores, asegurando su precisión y completitud. -reconciliar estados de cuenta de proveedores y resolver discrepancias. -asistir en el proceso de incorporación de nuevos proveedores y asegurarse de que completen el registro en el portal de proveedores. -enviar correos electrónicos de solicitud de facturas a los proveedores. -asistir en el monitoreo para asegurar que los pagos a proveedores se realicen oportunamente. 3. transacciones con tarjeta de crédito -asistir en la revisión de transacciones realizadas con la tarjeta tipalti / tarjeta svb utilizada por empleados de tipalti. -asistir en la recolección de recibos relacionados con diferentes transacciones con tarjeta. -abordar discrepancias y trabajar con los titulares de las tarjetas para validar las transacciones. 4. conciliación con Órdenes de compra -asistir en la gestión de la lista de proveedores pagados con tarjetas tipalti. -monitorear la creación de órdenes de compra (pos) para los proveedores ...
As the director of customer onboarding, you will ensure the best customer experience while collaborating with the leadership team to exceed department and company goals. key responsibilities include driving customer adoption, minimizing time to go live, and improving implementation quality. you will recruit and manage onboarding managers, oversee direct reports, conduct performance reviews, and track team objectives. additionally, you will serve as the site leader for the colombia office. as a site leader, you will be pivotal in fostering a positive and inclusive workplace culture that promotes teamwork, respect, and open communication among all departments. in this role, you will be responsible for: leadership and team management: lead, mentor, and develop a high-performing customer onboarding team. foster a culture of excellence, collaboration, and continuous improvement. set clear performance expectations and provide regular feedback and coaching to the team. customer project delivery: oversee the successful delivery of customer projects, ensuring they are completed successfully and efficiently. develop and implement best practices, methodologies, and tools to enhance project delivery and customer satisfaction. act as an escalation point for project-related issues and work to resolve them promptly. capacity planning: develop and implement capacity planning processes to ensure the team can meet current and future demand. monitor resource utilization and adjust staffing levels to optimize efficiency and effectiveness. collaborate with other departments to forecast and plan...
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