Ready to make an impact in healthcare? join serenity. want to be part of something meaningful without a clinical background? this is your moment. at serenity healthcare, we’re transforming mental wellness with compassion, innovation, and a people-first approach. no healthcare experience? no problem. we’re not looking for medical backgrounds — we’re looking for calm, clear communicators who know how to solve problems and keep things moving. if you’re steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you’ll feel right at home. bring your focus, empathy, and drive — we’ll train you on the rest. the role: call center representative | sandy springs, ga as a call center representative, you’ll connect with potential patients who’ve expressed interest in starting their healing journey but may be uncertain or hesitant. with a blend of empathy and confident follow-up, you’ll gently guide them toward booking their first appointment—turning leads into lasting patient relationships. what you’ll be doing: - gently guide hesitant patients to book their first appointment with care & empathy - convert new leads into patients with confident, results-driven follow-up - schedule, adjust, and cancel appointments with accuracy - act as a liaison between established patients and their provider - working with other healthcare professionals to ensure seamless patient care - provide information about healthcare services, procedures, and policies - handle patient concerns, complaints, and questions promptly and professionally - follow pr...
Want to make a difference for others as a leader in healthcare? welcome to serenity. if you've ever thought about a career in healthcare but didn't know where to start — this is your sign. serenity healthcare is redefining what mental wellness looks and feels like. no healthcare experience? we've got you. we're not hiring for medical know-how — we're hiring leaders. if you can motivate a team, hit goals, and keep things running smoothly, you'll thrive here. bring your leadership skills and personal drive to achieve key metrics and help others do the same, and we'll teach you the rest. the role: call center supervisor | las colinas, tx you'll guide a team that's all about creating a smooth, supportive experience for every caller. from training and coaching to handling escalations with care, you'll set the tone and keep the flow calm, professional, and productive. what you'll be doing: - lead a team that brings calm, concierge-level care - coach with heart—accountability, feedback, support, growth - handle tough calls with grace and a focus on solutions - use data and performance metrics to level up service - keep standards high and the patient experience world-class what you need: - minimum 1 year experience as a customer service supervisor - background in call center environment is ideal - passion for helping patients and developing teammates - attention to detail and proven track record of achieving performance metrics - clear, confident communication - calm under pressure, quick with smart decisions - adaptable and driven by results why you'll love it: - build ...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo