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SR. SOLUTIONS ARCHITECT, AGS NORTH LATAM GENAI/ML SPECIALIST SA

full-time Tiempo completo

Aws genai/ml specialist solutions architects (sa) are technologists with deep domain-specific expertise who works directly with customers to solve their most complex challenges using generative ai, traditional ai, and machine learning. in this role, we contribute to account planning and architect genai and machine learning solutions for ground-breaking customer challenges, while running proof-of-concepts and exploring innovative solutions. we bring valuable customer data and insights to product teams, continuously enhancing the product roadmap. aws genai/ml specialist sa excels when customers think big and require specialized expertise to innovate for their business. we are driven by the needs and priorities of our customers, inspiring both our team and product teams to innovate on their behalf in this exciting, fast-paced field. aws sales, marketing, and global services (smgs) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. the aws global support team interacts with leading companies and believes that world-class support is critical to customer success. aws support also partners with a global list of customers that are building mission-critical applications on top of aws services. key job responsibilities - provide customers with deep technical expertise in generative ai, traditional ai, and machine learning with aws services to meet their business objectives. - collaborate with specialist, sales, marketing, and products teams to ideate ar...


DEEP LEARNING ARCHITECT, AWS GEN AI INNOVATION CENTER

full-time Tiempo completo

Are you looking to work at the forefront of machine learning and ai? would you be excited to apply generative ai algorithms to solve real world problems with significant impact? the generative ai innovation center helps aws customers implement generative ai solutions and realize transformational business opportunities. this is a team of strategists, scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative ai. the team helps customers imagine and scope the use cases that will create the greatest value for their businesses, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. the genai innovation center team provides guidance on best practices for applying generative ai responsibly and cost efficiently. you will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. you will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. we’re looking for top architects, system and software engineers capable of using ml, generative ai and other techniques to design, evangelize, implement and fine tune state-of-the-art solutions for never-before-solved problems. key job responsibilities •collaborate with ai/ml scientists and architects to research, design, develop, and evaluate generative ai solutions to address real-world challenges •interact with customers directly to u...


DATABASE CONSULTANT, PROFESSIONAL SERVICES

full-time Tiempo completo

Are you an experienced commercial or open source database platform specialist? are you an oracle or sql server platform specialist? have you worked on open source database platforms like postgresql, mysql, mariadb or casandra? have you migrated applications from one database engine to another? do you like to engage with senior leadership and determine ways to optimize the it platforms & infrastructure? do you like to solve the most complex and high scale data challenges in the world today? do you want to have an impact in the development and use of new platform technologies? would you like a career that gives you opportunities to help organizations understand and use cloud computing web services to do big new things faster, at lower cost? you will collaborate with our customers and partners on key engagements and will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects in order to migrate customer environments to aws cloud based database platforms. our professional services engagements will focus on customer solutions such as high volume mission critical oltp/olap environments, batch data processing, designing and deploying future state petabyte-scale data warehouse service and building and/or designing reference configurations to enable our customers and influence aws rds, aurora, dynamodb and redshift adoption. the databases team provides direct to customer, back office and packaged delivery consulting services to customers remotely from a centralized location. our consultants are builders and deliver projects, techni...


SENIOR DATA SCIENTIST, AWS GEN AI INNOVATION CENTER

full-time Tiempo completo

Are you looking to work at the forefront of machine learning and ai? would you be excited to apply generative ai algorithms to solve real world problems with significant impact? the generative ai innovation center helps aws customers implement generative ai solutions and realize transformational business opportunities. this is a team of strategists, scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative ai. the team helps customers imagine and scope the use cases that will create the greatest value for their businesses, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. the genai innovation center team provides guidance on best practices for applying generative ai responsibly and cost efficiently. you will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. you will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. we’re looking for data scientists capable of using genai and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. key job responsibilities •collaborate with ai/ml scientists and architects to research, design, develop, and evaluate cutting-edge generative ai solutions to address real-world challenges •interact with customers directly to understand their business problems, aid...


SR. PROTOTYPING ARCHITECT, PACE, AWS PROTOTYPING AND CLOUD ENGINEERING

full-time Tiempo completo

Amazon web services (aws) is looking for solutions architects with strong software engineering skills and a passion for architecting and developing solutions to show customers the art of the possible. you will be part of a agile team of innovative practitioners who are obsessed with understanding the needs of our customers and have the skills to partner with them in experimenting with new ideas that can open up new markets or radically change how they deliver existing products/services. in this role you will use your software development skills to develop prototypes using machine learning, deep learning, generative ia, iot and serverless architectures. you will apply software engineering best practices that ensures the prototypes provide a foundation to production solutions. we will provide a creative environment where high judgement failure is embraced so you can move fast without compromising on research time that is required to experiment with new ideas. here are some other qualities we’re looking for: - at aws, we have a credo of “work hard. have fun. make history”. in this role, you will love what you do, and instinctively know how to make work fun. you will be dynamic and creative, and willing to take on any challenge and be eager to make a big impact. - you are intellectually curious and enjoy keeping your existing technical skills honed while developing new ones, so you can make strong contributions to deep architecture discussions. you will regularly take part in deep-dive education and design exercises to create world-class solutions built on aws. - you ha...


SENIOR DATA SCIENTIST, AWS GEN AI INNOVATION CENTER | (UPT-590)

5+ years of data querying languages (e.g. sql), scripting languages (e.g. python) or statistical/mathematical software (e.g. r, sas, matlab, etc.) experience - 4+ years of data scientist experience - experience with statistical models e.g. multinomial logistic regression - bachelor's degree and 8 years of experience or master's degree and 4 years of experience - open to relocation to mexico (mexico city) gaiic provides opportunities to innovate in a fast-paced organization that contributes to game-changing projects and technologies that get deployed on devices and in the cloud. as a data scientist at gaiic, you are proficient in designing and developing advanced generative ai based solutions to solve diverse customer problems. you will be working with terabytes of text, images, and other types of data to solve real-world problems through gen ai. you will be working closely with account teams and ml strategists to define the use case, and with other scientists and ml engineers on the team to design experiments, and find new ways to deliver value to the customer. a day in the life here at aws, we embrace our differences. we are committed to furthering our culture of inclusion. we have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. we have innovative benefit offerings, and host annual and ongoing learning experiences, including our conversations on race and ethnicity (core) and amazecon (gender diversity) conferences. amazon’s culture of inclusion is reinforced within our 16 leadership principles, which remind team members t...


SENIOR SERVICENOW DEVELOPER

Technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change.by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.from prototype to real-world impact - be part of a global shift by doing work that matters.job descriptionwe are looking for a senior servicenow developer to design, develop, configure, and customize servicenow applications and services. this role involves delivering new functionalities, adapting existing modules to evolving business needs, and ensuring seamless integrations with other enterprise systems.as a key technical expert, you will also be responsible for maintaining best practices in servicenow implementations, guiding development teams, and contributing to technical documentation.responsibilities:design, develop, configure, and customize servicenow applications as needed.deliver new functionalities across different servicenow modules.administer, configure, and customize existing servicenow modules to align with business requirements.adapt servicenow modules and business workflows to meet changing customer needs.develop and manage integrations with other enterprise systems.write and maintain technical documentation, including procedures, source code comments, and system documentation.qualifications5+ years of experience in servicenow development, with a proven track record in ...


ARQUITECTO/A DE SOLUCIONES COLOMBIA

full-time Tiempo completo

Amazon web services (aws) está buscando un/a arquitecto/a de soluciones para ayudar a lanzar y hacer crecer nuestro negocio del sector público en colombia. serías uno de los miembros fundadores de un equipo dinámico que incorporaría lo último en tecnologías de computación en nube disruptivas y de vanguardia para abordar los difíciles problemas de agilidad y costos de ti. su equipo de desarrollo empresarial y ventas, que forma parte del equipo mundial de desarrollo empresarial y ventas de ps, acelerará la adopción de aws como la plataforma de tecnología en la nube líder. como arquitecto/a de soluciones de amazon web services, tendrás la oportunidad de dar forma y entregar una estrategia para construir un uso compartido y amplio de los servicios de computación utilitaria de aws (como amazon elastic compute cloud (ec2), amazon simple storage service (s3), amazon dynamodb, amazon elastic mapreduce y amazon cloudfront) dentro de las organizaciones del sector público, así como el ecosistema de socios del sector público, cuyo crecimiento y capacitación serán uno de tus principales objetivos. aws sales, marketing, and global services (smgs) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. the aws global support team interacts with leading companies and believes that world-class support is critical to customer success. aws support also partners with a global list of customers that are building mission-critical applications on top of aws services. key ...


SENIOR SPECIALIST, COLOMBIA (T-045)

The protection of your personal data is important to chemonics. please review the chemonics data privacy policy. and, if you are located in the uk, please read our eu recruiting data privacy notice to learn how we process your personal data. chemonics’ **latin america and caribbean (lac)** regional business unit is seeking an internal and external recruit for a **senior specialist**for chemonics international colombia s.a.s. chemonics international colombia s.a.s.is a subsidiary of chemonics international inc. (parent company or corporate office) a global company headquartered in washington dc, usa. chemonics international colombia s.a.s is registered as a commercial company and incorporated under the laws of the republic of colombia for the purposes of establishing a regional office. the purpose of the colombia regional office is to provide specialized professional services to the corporate office as well as external clients. the senior specialist, operations is responsible for supporting the effective financial and administration management and implementation of the colombia regional office (cro) operations. this role bridges the gap between the accountant and the sr. operations manager by managing essential financial and administrative tasks, ensuring alignment with company policies and local regulations. we are looking for individuals who have a passion for making a difference in the lives of people around the world. **responsibilities**: - financial management_ - lead preparation of monthly financial reports and budget summaries - monitor operational expenses a...


TECHNICAL ACCOUNT MANAGER, ES - LATAM - NOLA

full-time Tiempo completo

Would you like to join one of the fastest-growing organizations within amazon web services (aws) and help customers of all industries and sizes gain the best value and service from aws? at aws enterprise support we’re looking for a technical account manager to work with our customers’ creative and transformative spirit of innovation across all technologies. this is a technical role, in which you will have an opportunity to be the principal technical advisor and ‘voice of the customer’. as a technical account manager, you will help craft and execute strategies to drive customer adoption and use of aws services. your technical acumen and customer-facing skills will enable you to effectively represent aws within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs proactive scope and risk management. you will provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies, and enthusiastically keep your customers’ aws environments operationally healthy. the closer relationships developed with your customers will empower you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from aws. key job responsibilities every day will bring new and exciting challenges on the job while you: •provide support to resolve inquiries from enterprise customers regarding aws service or cloud. •complete analysis and present periodic reviews of operational performance to customer •provide detailed reviews of service disruptions, metri...


SENIOR SERVICENOW DEVELOPER

Endava bogota, d.c., capital district, colombia senior servicenow developer endava bogota, d.c., capital district, colombia 6 days ago be among the first 25 applicants company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description we are looking for a senior servicenow developer to design, develop, configure, and customize servicenow applications and services. this role involves delivering new functionalities, adapting existing modules to evolving business needs, and ensuring seamless integrations with other enterprise systems. as a key technical expert, you will also be responsible for maintaining best practices in servicenow implementations, guiding development teams, and contributing to technical documentation. responsibilities: design, develop, configure, and customize servicenow applications as needed. deliver new functionalities across different servicenow modules. administer, configure, and customize existing servicenow modules to align with business requirements. adapt servicenow modules and business workflows to meet changing customer needs. develop and manage integrations with other enterprise systems. wr...


SENIOR SERVICENOW DEVELOPER

3 days ago be among the first 25 applicants company description
technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. company description
technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description
we are looking for a senior servicenow developer to design, develop, configure, and customize servicenow applications and services. this role involves delivering new functionalities, adapting existing modules to evolving business needs, and ensuring seamless integrations with other enterprise systems. as a key technical expert, you will also be responsible for maintaining best practices in servicenow implementations, guiding development teams, and contributing to technical documentation. responsibilities:

design, develop, configure, and customize servicenow applications as needed. deliver new functionalities across different servicenow modules. administer, configure, and customize existing servicenow modules to align with business requirements. adapt servicenow modules and business workflows to meet changing customer needs. d...


LATAM FIELD TECH OPERATION, FIELD TECH OPERATIONS - B746

7+ years of microsoft excel experience - bachelor's degree or equivalent - experience developing and implementing systems/tools utilized for crm, variable compensation, revenue reporting, forecasting, salesforce automation, etc. - experience defining, refining and implementing sales processes, procedures and policies or equivalent for more than 11 years, amazon web services (“aws”) has been the world’s most comprehensive and broadly adopted cloud platform. aws offers over 100 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. the aws global and strategic accounts (gsa) organization supports fortune 200 enterprise organizations with multi-national operations and decentralized it decision making in their journey to aws. within the aws gsa organization, the sales strategy, operations and enablement (ssoe) team is responsible for supporting the leadership, management, and the field in achieving our organizational objectives, delivering customer outcomes, and driving continuous improvements in field productivity. we drive efficiency, predictability and rigor in our operating cadence, and promote inter-connected business planning and operations, enabling the field to serve the customer the way they want to be served. our stakeholders are broad, internal to aws and external, multi-national and distributed across the globe. we serve them with integrity and discipline, and dedication to superb customer outcomes. here at aws, we embr...


(O-184) | SENIOR SERVICENOW DEVELOPER

Endava bogota, d.c., capital district, colombia senior servicenow developer endava bogota, d.c., capital district, colombia 6 days ago be among the first 25 applicants company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description we are looking for a senior servicenow developer to design, develop, configure, and customize servicenow applications and services. this role involves delivering new functionalities, adapting existing modules to evolving business needs, and ensuring seamless integrations with other enterprise systems. as a key technical expert, you will also be responsible for maintaining best practices in servicenow implementations, guiding development teams, and contributing to technical documentation. responsibilities: - design, develop, configure, and customize servicenow applications as needed. - deliver new functionalities across different servicenow modules. - administer, configure, and customize existing servicenow modules to align with business requirements. - adapt servicenow modules and business workflows to meet changing customer needs. - develop and manage integrations with other en...


SENIOR SERVICENOW DEVELOPER

3 days ago be among the first 25 applicantscompany descriptiontechnology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change.company descriptiontechnology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change.by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.from prototype to real-world impact - be part of a global shift by doing work that matters.job descriptionwe are looking for a senior servicenow developer to design, develop, configure, and customize servicenow applications and services. this role involves delivering new functionalities, adapting existing modules to evolving business needs, and ensuring seamless integrations with other enterprise systems.as a key technical expert, you will also be responsible for maintaining best practices in servicenow implementations, guiding development teams, and contributing to technical documentation.responsibilities:design, develop, configure, and customize servicenow applications as needed.deliver new functionalities across different servicenow modules.administer, configure, and customize existing servicenow modules to align with business requirements.adapt servicenow modules and business workflows to meet changing customer needs.develop and manage integrations with other enterprise sys...


CUSTOMER ADVOCATES

Contrato a término indefinido Tiempo completo

Unifycx is looking for extraordinary customer advocates to join our motivated team. what will you do? as a customer advocate, you will provide world-class customer service through every interaction offering solutions to any customer’s issue or concerns in reference to their internet and voip services. you will use all resources available to discover root causes and prevent future issues and assist the customers to make payments, changes to their account, upsell, respond to any billing inquiries that may arise, and resolve technical issues from remote troubleshooting to dispatching a technician. ideal candidates for this position will be analytical but with an outgoing customer service attitude. we are hiring individuals who are intelligent, dependable, and ready to take their career to the next level with a growing company. in this role you will: · answer customer interactions (calls/emails) within slas and follow up on any further actions needed for resolution or installation (sales, billing/account, and tech support) · use every resource available to resolve the customer’s issue · dispatch appropriately according to the need and slas · support field operations team members with work orders inquiries and communication with the customer · complete processes for cancellations and installations, that involve but are not limited to invoicing and provisioning/de-provisioning of services · perform other duties as assigned who you are: to be considered, candidates are expected to have the following: · english proficiency written and comprehensive english · excellent multi-task...


SENIOR SERVICENOW DEVELOPER

Technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters.



job description we are looking for a senior servicenow developer to design, develop, configure, and customize servicenow applications and services. this role involves delivering new functionalities, adapting existing modules to evolving business needs, and ensuring seamless integrations with other enterprise systems. as a key technical expert, you will also be responsible for maintaining best practices in servicenow implementations, guiding development teams, and contributing to technical documentation. responsibilities: design, develop, configure, and customize servicenow applications as needed. deliver new functionalities across different servicenow modules. administer, configure, and customize existing servicenow modules to align with business requirements. adapt servicenow modules and business workflows to meet changing customer needs. develop and manage integrations with other enterprise systems. write and maintain technical documentation, including procedures, source code comments, and system documentation. qualifications 5+ years of experience in servicenow develop...


AUXILIAR DE PRODUCCIÓN

Contrato de Obra o labor Tiempo completo

¡anímate a ser parte de un grandioso equipo de trabajo, esta es una gran oportunidad para ti! valoramos tu talento y queremos crecer contigo por esta razón estamos en búsqueda de personas como tú, no lo pienses más somos tu mejor opción. que te ofrecemos: cargo: auxiliar de procesos (producción) smmlv + prestaciones de ley (pago mensual) + auxilio de transporte extralegal según el lugar de vivienda. contrato obra o labor. horario 46 horas semanales, 2 turnos rotativos de lunes a sábado. todos los beneficios propios de la compañía fondo de empleados. que estamos buscando: bachiller académico con mínimo 1 año de experiencia en procesos industriales y de manufactura. nos encantaría que pertenecieras a nuestro equipo de trabajo y poder alcanzar grandes resultados juntos, bríndanos la oportunidad de conocerte y brindarte diferentes beneficios profesionales y personales. ¡no lo pienses más postúlate!...


CUSTOMER SERVICE REPRESENTATIVE

Contrato a término indefinido Tiempo completo

Role description (job purpose) your role as a customer service representative consists in providing an excellent experience to the customer by placing selling points towards the different product options as well as guiding the customers through a complete array of services accessible to them. you must be knowledgeable of the products to provide a complete and satisfying customer service experience. primary responsibilities and duties: answer incoming phone calls from customers and identify the type of assistance the customer needs. ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems. resolve a problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up. the company you will work for is equipping families with products that keep kids safe while still connecting them to friends and family. this results in freeing up time to experience the world in a positive way. requirements b2+ english level high school diploma customer service experience strong computer skills with ms office experience and the ability to navigate multiple systems at once strong written/verbal communication experience strong customer service skills soft skills willingness to learn and a passion for helping people strong attention to detail and follow through flexibility to adapt to changes in a growing organization self-motivated, positive attitude, and a love for hard work working conditions growth and promotion opportunities free health care on site free men...


MONTACARGUISTA

Contrato de Obra o labor Tiempo completo

¡anímate a ser parte de un grandioso equipo de trabajo, esta es una gran oportunidad para ti! valoramos tu talento y queremos crecer contigo por esta razón estamos en búsqueda de personas como tú, no lo pienses más somos tu mejor opción. que te ofrecemos: cargo: montacarguista smmlv + prestaciones de ley (pago mensual) auxilio de transporte extralegal según el lugar de vivienda. auxilio de alimentación extralegal de $100.000 contrato obra o labor. horario lunes a viernes de 6:00 am a 4:40 pm con disponibilidad según la operación. todos los beneficios propios de la compañía. fondo de empleados. que estamos buscando: bachiller académico con mínimo 1 año de experiencia comprobable operando montacargas eléctricos en pasillos angostos y a alturas de alturas de 10 metros, cargue y descargue de mercancía, sistemas de gestión de almacenes (wms) para el registro y seguimiento de inventarios. indispensable contar con curso vigente de montacargas. nos encantaría que pertenecieras a nuestro equipo de trabajo y poder alcanzar grandes resultados juntos, brindarnos la oportunidad de conocerte y brindarte diferentes beneficios profesionales y personales. ¡no lo pienses más postúlate!...


DIRECTOR (A) DE CALIDAD

Contrato a término indefinido Tiempo completo

¡anímate a ser parte de un grandioso equipo de trabajo, sabemos que estas en búsqueda de estabilidad laboral y esta es una gran oportunidad para ti! valoramos tu talento y queremos crecer contigo por esta razón estamos en busqueda de personas como tú, no lo pienses más somos tu mejor opción. que te ofrecemos cargo: director (a) de calidad. salario base: salario base $5.000.000+ auxilio extralegal fijo mensual de $400.000 contrato a término indefinido. pago mensual. horario: de lunes a viernes de 8:00 am a 5:00 pm presencial, sábados esporádicos. ubicación: bogotá - la castellana. todos los beneficios propios de la compañía y políticas de salario emocional. que estamos buscando: profesional en ingeniería industrial y/o a fines con mínimo 5 años de experiencia en implementación, manejo, certificación y mantenimiento de sistemas integrados de gestión y calidad aplicada a procesos industriales y productivos centrados en enfoques estratégicos, con conocimiento y experiencia en calidad sgc ntc iso 9001 y con experiencia en auditorias internas y externas, mecanismos de control y mejora continua, manejo de herramientas ofimáticas, capacidad de planificación, decisión, orientación al logro y comunicación asertiva, indispensable contar licencia sst y con curso vigente de auditor. si eres una persona proactiva en busca de nuevos retos y tu perfil laboral se ajusta a la oferta por favor aplicar su hoja de vida....


CUSTOMER ADVOCATES

Contrato a término indefinido Tiempo completo

Glowtouch is looking for extraordinary customer advocates to join our motivated team. what will you do? as a customer advocate, provide world-class customer service through every interaction offering solutions to any customer’s issue or concerns in reference to their internet and voip services. you will use all resources available to discover root causes and prevent future issues and assist the customers to make payments, changes to their account, upsell, respond any billing inquiries that may arise and resolve technical issues from remote troubleshooting to dispatching a technician. ideal candidates for this position will be analytical but with an outgoing customer service attitude. we are hiring individuals that are intelligent, dependable, and ready to take their career to the next level with a growing company. in this role you will: · answer customer interactions (calls/emails) within slas and follow up on any further actions needed for resolution or install (sales, billing/account, and tech support) · use every resource available to resolve customer’s issue · dispatch appropriately according to the need and slas · support field operations team members with work orders’ inquiries and communication with the customer · complete processes for cancellations and installations, that involve but are not limited to invoicing and provisioning/deprovisioning of services · perform other duties as assigned who you are: to be considered, candidates are expected to have the following: · english proficiency written and comprehensive english · excellent multi-tasking skills · 6 m...


ANALISTA DE TECNOLOGÍA

Contrato de Obra o labor Tiempo completo

¡anímate a ser parte de un grandioso equipo de trabajo, sabemos que estas en búsqueda de estabilidad laboral y esta es una gran oportunidad para ti! valoramos tu talento y queremos crecer contigo por esta razón estamos en búsqueda de personas como tú, no lo pienses más somos tu mejor opción. que te ofrecemos cargo: analista de tecnología salario base: $1.729.000 + auxilio de alimentación extralegal de $220.000 contrato obra o labor. pago mensual. horario: presencial de lunes a jueves de 7:00 am a 5:15 pm y viernes de 7:00 am a 3:15 pm. ubicación: la punta (frente a bimbo) todos los beneficios propios de la compañía que estamos buscando: tecnologo en sistemas o estudiante de últimos semestre de ingeniería de sistemas, con mínimo 3 años de experiencia en soporte técnico en el área de tecnología, mantenimiento de equipos de computo e infraestructura tecnológica y soporte general a usuarios. si eres una persona proactiva en busca de nuevos retos y tu perfil laboral se ajusta a la oferta por favor aplicar tu hoja de vida....


CUSTOMER SERVICE REPRESENTATIVE FULL TIME (PR)

Contrato a término indefinido Tiempo completo

Position title: customer service representative (truly) location: barranquilla shift days, hours and time zone: one week from monday - friday 10am - 8pm, one week from monday - tuesday & thursday - saturday (wednesdays and sundays off) 10am - 8pm. ahead) english required:b2+/c1 bonos en dolares por perfomance en llamada job description: we are seeking a professional customer service representative with patience, accountability, and a genuine passion for providing a quality customer experience. the csr is responsible for developing the relationships between our customers, service technicians, and operations. looking for problem solvers, who enjoy working independently and as a part of a team and are looking to start a career path! responsibilities: • provide excellent customer service to a network of clients for the largest family owned pest control company in the world. • answer inbound calls and make outbound calls (to schedule pest control service and to process payment for service). • assist in resolving customer issues. • perform data entry, generate and print reports and generate sales leads using various reports to initiate contact with customers/prospects and propose appropriate pest control services. skills and qualifications - hard and soft skills: • minimum 6 months experience in csr (must be) • excellent level of english, very fluent, with the slightest accent and a very friendly tone (must be). • excellent positive attitude, who can be pleasant, empathetic and polite to customers (must be). • excellent communication and interpersonal ski...


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