**job title: technical account manager / solutions engineer - software solutions** **job summary**: **responsibilities**: - **client engagement and relationship management**: - serve as the primary technical point of contact for assigned clients, building and maintaining strong relationships. - collaborate closely with clients to understand their business objectives, technical requirements, and challenges. - **solution design and consultation**: - work closely with clients to design and customize software solutions that address their specific needs and objectives. - provide expert technical guidance and recommendations on product implementation, configuration, and optimization. - **technical support and issue resolution**: - proactively identify and troubleshoot technical issues or challenges faced by clients, working closely with internal teams to ensure timely resolution. - serve as a liaison between clients and internal engineering, product management, and support teams, advocating for client needs and priorities. - **product demonstrations and training**: - conduct product demonstrations, training sessions, and workshops for clients to showcase features, functionalities, and best practices. - empower clients to maximize the value of our software solutions through ongoing education and support. - **solution implementation and deployment**: - lead the implementation and deployment of software solutions for new clients, ensuring a smooth and seamless transition. - provide hands-on technical expertise and support during the onboarding process, working...
Fail fast bogota, d.c., capital district, colombia user team – process optimization fail fast bogota, d.c., capital district, colombia 1 day ago be among the first 25 applicants direct message the job poster from fail fast at fail fast, we're revolutionizing traditional business systems with adaptive ai agents designed to outsmart rigid erp processes. our mission is to empower businesses by replacing operational bottlenecks with intelligent automation. we're building a lean, world-class team in bogotá to redefine enterprise efficiency. if you're obsessed with innovation, process optimization, and tangible impact, this is your chance to shape the future. - databases: postgresql, sqlserver (advanced sql) - frontend: react, next.js, tailwind css - ai layer: langgraph, langchain - infra: docker, git, aws - optimize for learning: adapt quickly or get left behind. - move fast: rapid iteration beats perfection. we're looking for industrial engineers who: - obsess over improving processes and workflows. - enjoy diving into technical details (queries, automation, data). - solve real-world problems with pragmatic, innovative solutions. - collaborate fiercely, learn continuously, and grow rapidly. ️ the role: user team process engineer as part of our user team, you'll bridge process optimization and technical problem-solving to ensure seamless client implementations. you'll use your industrial engineering skills to enhance operational efficiency, leveraging basic scripting, automation (n8n), and database queries to resolve user issues and refine...
We are seeking a remote recruitment admin specialist to join our team in colombia . ideal candidates will handle administrative tasks efficiently throughout the day, with skills in ms word, adobe pdfs (quick document/resume editing), and experience with ai technologies, which is a plus as we incorporate more of this technology daily. working hours: close to us central or eastern time zones what we are looking for skills and experience: us geography expertise: strong knowledge of us regions, states, major cities, economic hubs, and industry clusters (e.g., manufacturing in midwest, construction in texas, engineering in silicon valley). understanding regional nuances such as cost-of-living differences, relocation trends, and local job markets. ability to map client locations and candidate pools geographically for sourcing strategies. sourcing and recruitment platform proficiency: advanced experience with linkedin recruiter, indeed, ziprecruiter, and other job boards. proficient in boolean search techniques for candidate identification. skilled in navigating linkedin for industry-specific candidate sourcing. knowledge of applicant tracking systems (ats) for managing candidate pipelines. industry and role knowledge: deep understanding of construction, engineering, and manufacturing industries, including key roles and certifications (e.g., pe, osha, six sigma). familiarity with industry ecosystems and company interactions. competitor analysis & talent mapping: ability to research and analyze competitor companies for talent sourcing. proficiency in using tools like linkedin, crun...
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