Estamos buscando: representantes de servicio al cliente bilingües (nivel b2 de inglés) ubicación: bogotá, colombia. tiempo completo $3.200.000 (mensual bruto) presencial contrato a término indefinido sobre el rol: estamos buscando representantes bilingües apasionados y orientados al detalle para unirse a nuestra campaña de atención al cliente especializada en pagos y transacciones. en este rol, manejarás interacciones a través de voz, ayudando a los usuarios de una popular aplicación financiera en los estados unidos similar a nequi. los clientes se comunicarán contigo para resolver dudas sobre la app, problemas de transacciones y consultas generales. responsabilidades: - proporcionar asistencia a los clientes en inglés a través de llamadas, abordando sus preocupaciones y consultas sobre la aplicación de pagos. - guiar a los usuarios en la resolución de problemas técnicos y financieros con la app. - mantener un enfoque profesional y amigable en todas las interacciones. - gestiona el proceso a través de las llamadas mientras mantienes la calidad del servicio. documentar y seguir los procedimientos para resolver problemas de manera eficiente. requisitos: - nivel de inglés b2: capacidad para comunicarse de manera clara y efectiva en inglés. residencia en bogotá. - mayor de 18 años. - graduado de secundaria. - habilidades de multitarea y manejo básico de computadoras (sistemas operativos, internet). excelente actitud y habilidades en relaciones de servicio al cliente. - para extranjeros: se requiere ppt y pasaporte válido. - modali...
About us foundever™ is a global leader in the customer experience (cx) industry. with 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. our innovative cx solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. our core values are: creativity: make it simple, lead the change. commitment: aim for better, impact for the good. connection: share experiences, grow together. benefits we have for you: monthly food allowance : enjoy a sodexo card worth cop$100,000! medical appointment service : we offer access to 1doc3, where you can schedule same-day appointments at no additional cost. you can choose from in-person or virtual visits in various specialties like nutrition, general health, and more. tenure bonus : when you celebrate your first anniversary with us, you’ll receive a one-time bonus of cop$500,000. paid days off : after one year with the company, you'll be eligible for two additional paid days off, on top of the 15 days you accumulate each year. job summary we are looking for a bilingual (spanish and english) representative to deliver world-class customer support and build customer satisfaction. main requirements at least 18 years old high school diploma be located in cali or nearby be able to work on-site at carrera 4 norte # 22-02, barrio piloto colombian citizenship or work permit skill required communication skills: excellent written & verbal communication skills (e...
We are seeking a full-stack software developer to join our software r&d; architecture team, focusing on designing, developing, and optimizing shared microservices while also contributing to front-end development with vue.js. the role involves building secure and scalable microservices designed for use across multiple products while improving the common technical base, ci/cd pipelines, identity management integrations, and front-end application architecture. this is a remote role, candidate must be located in colombia. job responsibilities microservices & back-end development - design, develop, and maintain high-quality, scalable microservices using java and spring boot, adhering to best practices and architectural guidelines - follow an api-first approach, ensuring all services are well-documented and adhere to openapi specifications - implement and maintain shared libraries and components to streamline microservice development - develop secure authentication and authorization mechanisms using keycloak (oauth2, oidc, saml) to ensure robust identity management across services - write clean, testable, and well-documented code - participate in code reviews and contribute to improving code quality - provide technical support and guidance to product development teams on integrating shared microservices and identity management solutions front-end development - develop and maintain user interfaces using vue.js, ensuring seamless integration with back-end services - implement responsive and accessible ui components while following modern front-end best practices - work ...
We are seeking a back-end software developer to join our software r&d; architecture team, focusing on designing, developing, and optimizing shared microservices while enhancing our software factory in a dynamic aws environment. the role involves building secure and scalable shared microservices designed for use across multiple products while improving the common technical base, ci/cd pipelines, and identity management integrations. supporting product development teams is also key, ensuring efficient adoption and extension of shared services and best practices. this is a remote role, the candidate must be located in colombia. job responsibilities microservices development - design, develop, and maintain high-quality, scalable microservices using java and spring boot, adhering to best practices and architectural guidelines - follow an api-first approach, ensuring all services are well-documented and adhere to openapi specifications - implement and maintain shared libraries and components to streamline microservice development - develop secure authentication and authorization mechanisms using keycloak (oauth2, oidc, saml) to ensure robust identity management across services - write clean, testable, and well-documented code - participate in code reviews and contribute to improving code quality - provide technical support and guidance to product development teams on integrating shared microservices and identity management solutions software factory - contribute to the evolution of our common technical base, improving the gradle catalog, shared libraries, bootstrap proje...
Press tab to move to skip to content linkjob description:about usfoundever is a global leader in the customer experience (cx) industry. with 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. our innovative cx solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.our core values are:creativity: make it simple, lead the change.commitment: aim for better, impact for the good.connection: share experiences, grow together.benefits we have for you:monthly food allowance: enjoy a sodexo card worth cop$100,000!medical appointment service: we offer access to 1doc3, where you can schedule same-day appointments at no additional cost. you can choose from in-person or virtual visits in various specialties like nutrition, general health, and more.tenure bonus: when you celebrate your first anniversary with us, you'll receive a one-time bonus of cop$500,000.paid days off:after one year with the company, you'll be eligible for two additional paid days off, on top of the 15 days you accumulate each year.job summarywe are looking for a bilingual (spanish and english) representative to deliver world-class customer support and build customer satisfaction.main requirementsat least 18 years oldhigh school diplomabe located in bogotábe able to work on-site at calle 165#45-46colombian citizenship or work permitskill requiredcommunication skills:excellent written & verbal communication skills (engl...
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