Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: senior oracle database administrator softwareone scope: full-time | office: colombia | remote how a day to day would look like in this role: - administration, installation, configuration, and monitoring of oracle database engines (11g, 12c, 19c, 21c). - management of high availability solutions using oracle rac and data guard. - execution of backups, recovery, tuning, and proactive maintenance of databases. - support in basic administration of sql server environments (installation, monitoring, backups). - technical documentation of processes, configurations, and tasks performed. - participation in database migration, upgrade, or new environment implementation projects. - interaction with development, infrastructure, a...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: senior oracle database administrator softwareone scope: full-time | office: colombia | remote how a day to day would look like in this role: - administration, installation, configuration, and monitoring of oracle database engines (11g, 12c, 19c, 21c). - management of high availability solutions using oracle rac and data guard. - execution of backups, recovery, tuning, and proactive maintenance of databases. - support in basic administration of sql server environments (installation, monitoring, backups). - technical documentation of processes, configurations, and tasks performed. - participation in database migration, upgrade, or new environment implementation projects. - interaction with development, infrastructure, a...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: analista / administración de redes softwareone scope: full-time | office: medellín| hybrid how a day to day would look like in this role: - creation of browsing rules, publications, and configuration of vpns (site-to-site and client-to-site). - validation of security alerts and generation of reports using specialized tools. - configuration and support of routers, switches, access points (aps), and firewalls. - definition and enforcement of web control policies, application control, and threat prevention. - administration of high-criticality firewalls and access/navigation policies. - management of network incidents and requests (corporate and retail locations). - execution of infrastructure change management pro...
Why softwareone? success at softwareone is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. the employees at softwareone are energetic, agile, and focused on delivering customer satisfaction and world-class results. our leaders motivate and inspire their teams, providing a work environment that offers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline, but are able to work with speed and manage change in a global economy. we are a leading global provider of end-to-end cloud and software technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are pleased to announce an opportunity to join our team as: human resources a pprentice softwareone academy full time | medellin - colombia | hybrid model in this role, you will have the opportunity to gain hands-on experience in various administrative and human resources functions. you will work closely with professionals in the field to: - support the organization and logistics of internal events, training sessions, and wellness activities. - participate in the execution of continuous improvement initiatives that positively impact the employee experience. - manage and coordinate administrative processes such as scheduling occupational health exams and issuing employee id cards. - draft and distribute internal communications that reinforce organizational culture and keep teams inf...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: cloud security specialist - aws/azure softwareone scope: full-time | office: colombia | remote how a day to day would look like in this role: - deploy and maintain secure cloud services: ensure aws and/or azure environments are running securely and efficiently, following best practices. - continuously assess and enhance security posture: review policies, procedures, and configurations; identify vulnerabilities in applications and infrastructure. - collaborate across teams: work closely with it, development, and regional security teams to integrate security practices throughout the devops lifecycle. - monitor access and respond to incidents: use tools like aws iam, azure sentinel, waf, or guardduty to manage identity/a...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering special customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of team but can work at speed lead change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: support analyst scope: full-time | on site what makes this opportunity unique as a support analyst , you will work in a dynamic and collaborative environment that emphasizes your career development and values your contributions. you will play a pivotal role in ensuring the smooth and efficient operation of our systems while providing exceptional support to end-users. this is an exciting opportunity to be part of a company that encourages growth, learning, and the delivery of high-quality service in a fast-paced tech environment. key responsibilities 1. deliver high-quality service to users, offering timely and effective solutions to requests and issues. 2. lead and resolve incidents and requests across various operational areas. 3. d...
Why softwareone? success at softwareone is defined by what you deliver for our customers, the business, and our employees. our employees are energized, agile, and passionate about delivering customer happiness and results. our leaders empower teams and foster a work environment that promotes employee happiness. we operate with humility and teamwork, capable of leading change in a global economy. softwareone is a leading provider of software and cloud technology solutions, headquartered in switzerland, supporting approximately 65,000 customers worldwide with 8,700 employees. the role we are excited to announce an opportunity for a technology & infrastructure project manager in help desk operations at softwareone, based in medellín with a hybrid work model. this is a full-time position. day-to-day responsibilities - lead the implementation of contracted services. - ensure the stability of operations and projects assigned. - establish operational requirements. - propose operational models to optimize processes. - define metrics for operations and projects. - ensure service operation processes are followed. - generate reports for the organization and clients. - develop practical plans with task analysis. - identify areas for continuous improvement. - present and support reports for the business unit and clients. - maintain the financial health of projects. what we need from you profile: systems engineering or related field with proven experience in infrastructure project management. required skills: - experience managing technological projects using ...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: itsm – servicedesk plus administrator softwareone scope: full-time | office: medellín| hybrid how a day to day would look like in this role: - configure, operate, and maintain the itsm environment based on servicedesk plus (manageengine). - manage and optimize key itsm modules: incident management, service requests, change management, knowledge management, and asset management. - lead automation initiatives within the platform to improve operational efficiency. - develop and implement integrations with third-party platforms. - create and maintain custom scripts to support the administration and operation of itsm processes. - ensure compliance with governance frameworks, internal regulations, and security policies....
Why softwareone? success at softwareone is defined by what you deliver for our customers, the business, and our employees. our employees are energized, agile, and passionate about delivering world-class customer happiness and results. our leaders empower their teams and foster a working environment that promotes employee happiness. we operate with discipline and speed, managing change effectively in a global economy. as a leading provider of end-to-end software and cloud technology solutions headquartered in switzerland, we support approximately 65,000 customers in their digital transformation with a team of 8,700 employees. the role we are excited to offer an opportunity to join our team as: senior administrator dba teradata scope: full-time | location: bogota, colombia | hybrid daily responsibilities include: - designing, developing, and optimizing advanced sql queries for data analysis on teradata platforms. - managing and maintaining the integrity of large volumes of data stored in teradata. - performing performance analysis and query optimization to enhance system efficiency. what we need from you profile: education in systems or a related field with extensive experience as a sql database administrator, in both on-premises and cloud environments (google cloud, aws, azure). required skills: - experience with teradata vantage as a warehouse appliance dba. - administration of microstrategy bi and sas platforms. - knowledge of google cloud platform, especially bigquery, data lake, and matillion. - support for infrastructure and development areas....
Why softwareone? success at softwareone is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. the employees at softwareone are energetic, agile, and focused on delivering customer satisfaction and world-class results. our leaders motivate and inspire their teams, providing a work environment that offers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline, but are able to work with speed and manage change in a global economy. we are a leading global provider of end-to-end cloud and software technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are pleased to announce an opportunity to join our team as: on-site technical support apprentice softwareone full-time | bogotá, colombia | on-site model as an on-site it support intern, you will have the opportunity to join a real technical environment where you can develop your skills in the field of information technology. this role is designed to provide you with hands-on experience in user support, equipment maintenance, incident resolution, and basic it infrastructure management. during your internship period, you will receive guidance from experienced professionals, allowing you to strengthen your technical knowledge, improve your problem-solving abilities, and enhance your communication skills in a professional setting. this experience will prepare you for future roles in technical ...
Why softwareone? the role we are thrilled to announce an opportunity to join our team as: it asset and service desk analyst softwareone scope: full-time | office: bogotá | hybrid how a day to day would look like in this role: - track and manage it assets throughout their lifecycle, including procurement, deployment, maintenance, and disposal - maintain accurate records of hardware and software inventories in asset management systems - logging and classification of incidents and requests - resolution of common problems - escalation of complex incidents - providing assistance, support, and guidance to users - performing accurate diagnostics of user-reported issues - handling requests - monitoring and closing incidents and requests - updating the knowledge base what we need to see from you profile: technical or technological training in systems or related fields. experience and knowledge working as a help desk analyst for over one year and basic knowledge of asset management tools. required skills: - warranty management, technology renewal, inventory control, custodian transport, logistics, warehouse management, etc. itil v3/v4 - basic knowledge of asset management tools - proven experience in it support or a similar technical support role - strong problem-solving and communication skills - familiarity with ticketing systems and itil processes is a plus - ability to work independently and as part of a team - customer-focused mindset why should you join our team? - creative culture with lived what we value for an appreciative...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our clients, the business, and the employees around you. softwareone employees are full of energy, are agile, and are highly focused on delivering world-class customer satisfaction and results. our leaders motivate and inspire their teams and provide a work environment that offers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline but can work at great speed to manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. are you enabled to sign a learning contract and looking to carry out your internship in colombia, bogotá/medellín? we have a space for you! you can carry out your internship through our softwareone academy program , which offers you better benefits: - i ntensive and continuous training – the world of it is moving forward and we’re not falling behind. - mentorship – you’ll have your own mentor to guide and help you. - involvement – the best professionals ready to teach you everything you want. the role we are pleased to announce an opportunity to join our team as: bilingual apprentice human resources department softwareone scope: full-time | bogotá - medellín, colombia | hybrid what a day in this role might look like: in this role, you will have the opportunity to learn and ga...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering special customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of team but can work at speed lead change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: datacenter analyst - bogotá softwareone scope: full-time | office: bogotá| on site how a day to day would look like in this role: provide level 1 (l1) technical support in the datacenter, addressing basic incidents and escalating cases as necessary. manage datacenter operations at l1, ensuring proper functioning of resources and adherence to established procedures. handle datacenter asset inventory, maintaining updated records and tracking equipment movements. control and manage physical access to the datacenter, ensuring infrastructure security and compliance with access policies. what we need to see from you profile: technician/technologist/professional in systems engineering, electronic engineering, software engineering or related careers. wi...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering special customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of team but can work at speed lead change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are excited to announce the opportunity to join our team as a: process & quality apprentice softwareone academy scope: apprenticeship contract | office: medellín | modality: hybrid objective provide support to the organization’s quality management system through process documentation, monitoring, and analysis; participation in internal audits; and collaboration on continuous improvement initiatives. the intern will develop key skills in process management, indicator analysis, and organizational best practices, actively contributing to the strengthening of the quality system while advancing their professional training. responsibilities - support the documentation and updating of organizational processes. - monitor performance indicators and consolidate reports. - participate in internal a...
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