BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

Get ai-powered advice on this job and more exclusive features. direct message the job poster from sunny bliss plumbing & air business development | consultant | project manager | ex-tiktok join sunny bliss plumbing & air — where you’re more than just a voice on the phone miami-based company | remote from colombia at sunny bliss plumbing & air , we brighten homes across miami with expert hvac and plumbing service — and behind every satisfied customer is a csr who truly cares. we’re a fast-growing, family-owned company, and we’re hiring a full-time, remote customer service representative based in colombia . if you're fluent in english, organized, and ready to be part of a supportive, fast-paced team, this is your chance to grow with a company that sees and values your contribution. what you’ll do be the warm, professional voice of sunny bliss over phone, text, and email book service appointments and dispatch techs using servicetitan follow up with customers post-service to ensure complete satisfaction support field crews and manage updates through our scheduling tools keep records accurate in our crm and follow team processes assist with membership sales and customer retention do inbound and outbound calls what we’re looking for based in colombia with reliable high-speed internet high fluency in spoken and written english (required) 1+ year of customer service experience (it is a plus for hvac/plumbing background) tech-savvy, reliable, and self-motivated in a remote environment aligned with our core values: integrity, accountability, constant improvement, teamwork, and desire...