1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from taurus services position summary: claims professionals at taurus are responsible for handling and processing of claim settlements for our clients. the role consists of interactions with agents, policyholders, vendors and adjusting firms with the goal of providing superior customer service while promoting client retention and acquisition. at taurus, you’ll be joining a team that has an unwavering commitment to customer service, unparalleled and specialized expertise and a proven track record of innovation in the flood industry. what´s in it for you: permanent contract private health insurance monday to friday salary to be negotiated ·investigate, evaluate, and settle claims within designated authority level. ·utilize effective communication consistently with clients, vendors, and policyholders. ·explain coverage of loss and applicable policy provisions to policyholders. ·consistent claim follow-up with adjusting firms and policyholders to set expectations on the claims process. ·manage the claims negotiation process with customers. skills & experience required: ·bachelor’s degree in mathematics, economics, industrial engineering or similar fields. · english level b2 or higher required. ·2+ years’ experience in customer service, quality assurance preferred. ·strong analytical, investigative, and problem resolution skills required. ·excellent active listening skills and the ability to provide effective customer service required. ·work ind...
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