Overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cutting-edge ai technologies to deliver exceptional value and a competitive advantage. at teknowledge, your work makes an impact from day one. we partner with organizations to deliver ai-first expert technology services that drive meaningful impact in ai, customer experience, and cybersecurity. we turn complexity into clarity and potential into progress—in a place where people lead and tech empowers. you’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. we push boundaries, using advanced technologies to solve complex challenges for clients around the world. here, your work drives real change, and your ideas help shape the future of technology. we invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world. why you’ll enjoy it here - be part of something big - a growing company where your contributions matter. - make an immediate impact - support groundbreaking techno...
Overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cutting-edge ai technologies to deliver exceptional value and a competitive advantage. at teknowledge , your work makes an impact from day one. we partner with organizations to deliver ai-first expert technology services that drive meaningful impact in ai, customer experience, and cybersecurity. we turn complexity into clarity and potential into progress—in a place where people lead and tech empowers. you’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. we push boundaries, using advanced technologies to solve complex challenges for clients around the world. here, your work drives real change, and your ideas help shape the future of technology. we invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world. why you’ll enjoy it here be part of something big - a growing company where your contributions matter. make an immediate impact - support groundbreaking technologies ...
Overview we're seeking a modern work & copilot technology sales specialist to drive the technical side of sales for microsoft copilot and power app applications. in this role, you will be responsible for qualification, solution discovery, demos, proposal creation, and deal closing, showcasing how our innovative solutions meet customer needs more effectively than anyone else. your expertise will help clients transform their business strategies, leveraging cutting-edge microsoft technologies to deliver exceptional value and competitive advantage. at teknowledge , your work makes an impact from day one. we partner with organizations to deliver ai-first expert technology services that drive meaningful impact in ai, customer experience, and cybersecurity. we turn complexity into clarity and potential into progress—in a place where people lead and tech empowers. you’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. we push boundaries, using advanced technologies to solve complex challenges for clients around the world. here, your work drives real change, and your ideas help shape the future of technology. we invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world. why you’ll enjoy it here be part of something big - a growing company where your contributions matter. make an immediate impact - support groundbreaking technologies with real-world results. work on cutting-edge tech - ai, cybersecurity, and next-gen digital solutions. thrive i...
Overview we are seeking a highly motivated individual to join our team as a customer service & escalation manager. in this role, you will work across a range of support offerings, including critical issue management and resolution, customer communication, and resource allocation. you will handle escalated customer/partner issues and complex support scenarios, engaging directly with customers to identify and resolve complex technical challenges and drive end-to-end problem resolution while upholding core values of empathy, passion, and integrity. this position offers the opportunity to make a significant impact on customer satisfaction and operational efficiency within our support organization. accelerating progress. securing futures. at teknowledge, we help governments, businesses, and technology providers not only navigate but thrive in today’s complex technology landscape. our services provide unparalleled value and impact to our clients across cybersecurity, advanced technical skilling, and enterprise technical support. we are committed to enabling technology, ai, cx, and security, uniquely positioning us in the market, and ensuring our customers are equipped to achieve their strategic goals. responsibilities resolution customer acts as a primary contact for moderate to highly complex issues for customers. communicates with customers to understand their issues and improve their experience. effective end-to-end escalation management, driving fast and accurate resolutions for our customers. leads strategic projects designed to improve resolution times, customer satisfactio...
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