At the united firm | la liga defensora, our expert legal team is a driving force behind our continued success. we're in search of an experienced **criminal defense virtual paralegal**to join this team and help maintain the standard of excellence for which we're known. the **criminal defense virtual paralegal/ legal assistant** will have an immediate effect on our operations, guiding us toward positive outcomes with comprehensive legal research, document creation, and database maintenance. you and your team will work in collaboration to ensure that criminal matters within the department are moving along. as the criminal defense virtual assistant, you will have a working knowledge of current legislative and regulatory guidelines, and experience in criminal defense. the united firm | la liga defensora is proud to offer comprehensive, specialized services, which start with our own attention to the letter of the law. **responsibilities** - maintain communication with clients and provide case updates promptly - process criminal cases for trial preparation including legal documents, data entry, and correspondence. - complete a daily court calendar, obtain jury panels, and issue discovery to defense attorneys. - prepare subpoenas and cancel subpoenas when trials are completed, dismissed, or continued. - enter revocation petitions and prepare files for court. - request criminal history documentation including national, state, and local criminal histories, booking photos, arrest records, juvenile criminal histories, and bureau of motor vehicle records. - perform a variety of...
Personal injury client intake virtual assistantjoin to apply for the personal injury client intake virtual assistant role at the united firm | la liga defensora, apcrole overviewthe united firm, apc seeks an experienced personal injury client intake virtual assistant eager to grow within the legal industry. this role involves being the first point of contact for prospective clients, screening leads, and gathering case details to determine case viability. the ideal candidate is business development-oriented, personable, and has a strong customer service background, capable of handling high volumes of client calls efficiently.responsibilitieshandle inbound calls, schedule appointments, and pre-screen clients before attorney consultations.track and follow up on potential client inquiries via email, phone, and internal referrals.address customer inquiries and direct them to appropriate contacts or departments.log client information accurately in our database system.assist attorneys with administrative tasks related to case openings and database management.compose emails, transcribe notes, research legal documents, and manage administrative tasks like faxing, copying, and creating spreadsheets.qualificationsbilingual in english and spanish, with strong written and verbal skills.minimum of 2 years' experience in client intake, preferably in legal settings, but not mandatory.excellent interpersonal skills, patience, and proactive problem-solving abilities.strong multitasking and time management skills, capable of prioritizing tasks effectively.sales experience (including non-leg...
Case outcome and client experience coordinator join to apply for the case outcome and client experience coordinator role at the united firm | la liga defensora, apc . job overview the united firm | la liga defensora, apc is seeking a proactive, people-oriented case outcome and client experience coordinator to help grow and maintain our firm's online reputation by reaching out to clients. the main objective is to engage satisfied clients and encourage them to share their experiences through online reviews. this role is ideal for someone who is persuasive, empathetic, and understands the value of social proof in building trust with potential clients. key responsibilities proactively contact clients to request online google reviews. guide clients through the process of writing and posting reviews, providing support as needed. identify the best timing and approach for outreach based on each case and client relationship. maintain a database of contacted clients, responses, and review statuses. collaborate with the legal and intake teams to identify suitable clients for outreach. monitor review platforms and prepare regular reports on review volume, quality, and impact. flag any negative feedback for internal review and follow-up. qualifications strong communication and interpersonal skills — friendly, tactful, persuasive. experience in customer service, marketing, or client outreach preferred. detail-oriented and organized; capable of managing follow-up cycles effectively. comfortable working with review platforms and crm tools. bilingual in english and spanish is required. come...
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