Job description company description the ward law group, voted best places to work for the past two years is where your work really matters! where serving the community and genuinely driving results have made us a leader in personal injury. we offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. we empower our employees to make the best decision to impact our clients through collaborative team efforts. we are a nontraditional, highly accountable, yet vibrant group of professionals. get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land. our core values are service to our clients, service to our teammates, and service to the community. along with faith, accountability, leadership, and loyalty job description job description we are seeking a senior case manager to support our attorneys by managing a caseload of personal injury claims and acting as a key point of contact for clients. the senior case manager will guide clients through the claims process, collaborate closely with providers and insurance companies, and ensure cases move efficiently from intake through settlement or litigation. this role requires a detail-oriented and client-focused professional with deep knowledge of personal injury cases. key responsibilities client communication: serve as the primary point of contact for clients, guiding them through the claims process and ensuring they feel supported at each stage. present and explain initial settlement offers to clients, providing recommendations on next steps. ed...
Job description request medical records and bills from hospitals, primary care physicians, and emergency medical services via fax, email, and/or mail. follow-up with hospitals and third-party providers through email and over the phone to follow-up on requests. review all cases needing to be requested to ensure all documents needed are available, if not, compile the list to be sent to the case managers so they may follow up on these documents. pay for any invoices received in order to obtain medical records and bills requested. obtain verbal on medical bills when tenders are received. update our case management software by uploading all documents received, linking emails, and updating all links related to the hospital request process. qualifications must be fluent in english and spanish. must consistently be on time and reliable. must work well in a team environment. must have excellent written and verbal communication skills, including the ability to successfully communicate with other employees. must have proficiency in using computers and relevant software. must be able to prioritize tasks effectively. must possess strong multitasking and time-management skills. must be able to adapt to a fast-paced and changing work environment. must have a keen eye for detail to ensure accuracy and thoroughness in all tasks. additional information we value your wellbeing and offer opportunities for professional development to help you grow your career. our comprehensive package includes health benefits; pretax health care and dependent care saving accounts; life insurance; paid...
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