SALES ASSOCIATE-HONDA - (KAQ281)

Sales associates sell new and used vehicles, while maintaining acceptable standards of guest satisfaction, sales volume, and gross profit. sales associates are responsible for supporting the company’s vision: “best place to work & best place for our guests to do business” and mission: “build long term relationships with our associates & guests & make a positive difference in our community”. - meet or exceed the dealership's monthly minimum standard for sales volume. - greet and assist every guest or find someone who can. - assist guests and ask about their wants and needs in selecting the best vehicle for them. - describe each vehicle’s features, value, and performance, including available options. - offer test drives to every guest and follow dealership protocol regarding proper identification, etc. in advance of test drive. - properly complete vehicle transactions and process associated documents according to dealership guidelines. - do a quality delivery of every vehicle to reinforce guest’s purchase decision and satisfaction. - follows up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all guest’s expectations are met. - build repeat and referral business by following up with every guest to ensure their needs have been met. - stay up to date on all manufacturer’s products and sales training requirements. - attending all sales and training meetings as scheduled by management. - work with management to create reasonable sales performance goals with monthly income targets and develop strategies to achieve them. - handle guest co...