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UHA-25 CUSTOMER SUCCESS MANAGER

At virtual emily we are committed to driving excellence, efficiency, and growth across all levels of our organization. we are seeking a highly motivated and experienced customer success manager to lead our day-to-day business operations, streamline processes, and ensure the highest level of performance across teams. - key responsibilities oversee daily business operations to ensure efficiency and effectiveness - develop and implement operational systems, processes, and best practices - collaborate with cross-functional teams (hr, finance, customer service, sales, etc.) to align strategies and goals - identify opportunities for continuous improvement and cost optimization - lead, coach, and support operational staff to achieve team performance goals - analyze data and metrics to evaluate business performance and provide insights to leadership - ensure compliance with internal policies and external regulations - manage budgets, forecasts, and operational plans in line with business objectives - qualifications bachelor’s degree in business administration, operations management, or related field (master’s preferred) - 3+ years of proven experience in operations or business management roles - strong leadership, organizational, and problem-solving skills - excellent verbal and written communication abilities - proficiency with project management tools and operational software (e.g., asana, monday.com, erp/crm systems) - data-driven mindset with the ability to generate and act on performance insights - preferred qualifications experience in remote or distributed teams - experienc...


COPYWRITER

Get ai-powered advice on this job and more exclusive features. we are looking for a creative and detail-oriented part time - copywriter to join our team! if you have a passion for storytelling, a knack for writing engaging and high-quality content, and a deep understanding of digital marketing trends, we’d love to hear from you. as a copywriter , you will be responsible for crafting compelling content that resonates with our audience, enhances our brand voice, and drives engagement across multiple platforms. responsibilities: write, edit, and proofread clear, engaging, and seo-optimized copy for the companies website including blogs, articles, web copy, and product descriptions. research and write technical content to accurately describe products, product offerings, and details to educate current and potential customers. maintain and represent the companies brand voice and tone across all customer-facing digital web content. create copy that supports marketing campaigns, product launches, and customer retention initiatives. program all blogs and articles into the cms, optimizing the content for both user engagement and experience. ensure all copy aligns with seo best practices to improve search engine rankings and drive organic traffic. stay informed about industry trends and competitor activity to inform content strategy. requirements: 3+ years of experience in copywriting, content writing, or a related field. exceptional writing, editing, and proofreading skills with strong attention to detail. experience writing for ecommerce or digital marketing platforms. proficiency i...


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