Overview post date june 1, number webco-- job function it location bogotá country colombia about the position job summary this position is part of the digital solutions team located within the latin america region and provides numerous support and supervisory activities to the latam it specialists and distributors specific to digital solutions and instrumentation connectivity. as a supervisor he or she will be responsible for monitoring the activities of the latam it personnel, and the status of implementation of werfen's digital solutions portfolio in the region. key accountabilities ensure effective coordination and implementation of werfen’s digital solutions in the latam region. responsible for assuring the level of the technical skills of the latam it specialist personnel by identification and coordination of training , support and supervision of activities and implementation of tools. serve as latam digital solutions service leader: coaching personnel, leading technical and project management meetings. drive continuous improvement leading the monitoring of kpi’s, including monitoring of installation base. responsible for escalating and reporting incidences to both csw (clinical software) and to strategic business unit, supporting coordination of follow up activities as needed. serve as digital solutions customer advocate ensuring maximum potential of solutions being offered are reached for our users. actively participate in middlewares monetization initiatives according to the guidelines of the latam vice president. work collaboratively with the ww marketing product m...
Overview post date june 4, number webco-- job function qa&ra location bogota country colombia about the position job summary support the implementation and execution of regulatory and quality plans, and perform any regulatory activities for products marketed by werfen. key accountabilities support raqa management with a business focus. ensure compliance with raqa record management processes. lead and manage non-conformities, follow-up plans for capas. document tracking and control in sap. regulatory submissions to invima and other regulatory entities. preparation and updating of quality agreements. internal customer document management. management of regulatory and quality databases. follow-up on regulatory processes with the factory. follow-up and preparation of meeting and committee minutes. provide technical and sanitary product documents. issue letters to customers. review registration requests received in detail and provide appropriate responses and support to stakeholders. managed budget (if applicable) & kpi ensure timely submission of regulatory dossiers. track regulatory plans and quality assurance planning (audit plan, training plan, document management plan, change management, and risk management). generate improvement proposals, continuous development, and involvement in projects. internal networks/key relationships to be determined based on departmental needs, including interactions such as: customers external suppliers (logistics operator, certifying entities, invima, andi, agen) marketing managers department managers/directors general manager commercial team ...
Overview post date may 29, number webco-- job function marketing location colombia country colombia about the position job summary sales product specialist ensures an excellent level of sales consulting and marketing support to our partners and affiliates within the the assigned business unit, providing sales techniques training, marketing events organization, application training, second-level application support, market information updates, troubleshooting and on-site activities organization on key strategic markets. key accountabilities roi tracking: monitoring and analyzing the return on investment (roi) of implemented strategies and actions, aiming to assess their effectiveness and optimize invested resources. development and execution of tactical plan: creation and implementation of the tactical plan, ensuring alignment with the company's strategic objectives and effective execution of planned activities. creation of value proposition: crafting persuasive and differentiated value propositions, aimed at highlighting the benefits and advantages of the products or services offered, to attract and retain customers. action input (crm): recording and tracking all interactions and actions taken with customers, using the customer relationship management (crm) system, to ensure proper follow-up and effective management of business relationships. demand generation with greater focus on end customers: implementing strategies aimed at stimulating demand for products or services, focusing on the needs and preferences of end customers, to increase sales and market share. creation o...
Overview post date june 28, number webco-- job function technical service & support location bogota country colombia about the position job summary define service strategy and its implementation roadmap to standardize service solutions, processes and tools across werfen partners and customers, while establishing efficiency, cost reduction and customers satisfactions initiatives; align service with manufacture and corporate strategy. key accountabilities to provide third level support to the distributor, through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments and systems. set up an educational program that supports the distributors into performing routine technical repairs of all systems, including updates, retrofits, pms, product enhancements and appropriate register & record of the information. develop a training program for distributor´s engineering team in the proper operation, maintenance and troubleshooting of werfen instruments and systems. serve as a company liaison with distributors. responsible for routine interaction with sales counterparts with respect to distributors situations, updates, and lead generations provide mechanisms that guarantee interaction of the distributors with the manufacturers when technical matters need attention. find the ideal environment for the introduction of software solutions developed by werfen, playing a direct role in the installation and support of these systems for the distributors and end customers when applicable. support product managers in leveraging ...
Overview post date april 20, number webco-- job function sales location bogota country colombia shift latam distribution about the position job summary under the direction of the commercial director, the strategic account manager is responsible for identifying, developing, expanding and consolidating business opportunities. he/she is responsible for: manage the relationship with distributors and other key stakeholders of the distribution network, build a strong team dynamic with werfen latam distribuition and other cross-border functional areas of werfen (marketing sbu, production, logistics, finance, ra, etc.). have a deep understanding of the trends, drivers and needs of the local markets identify new opportunities and challenges, assist the distributor to align with werfen´s values and value selling and strategic selling frameworks. key accountabilities sales excellence practices : implement the werfen latam distribution strategy objectives outlined in the business plan for the regions under responsibilityensure the correct use of value selling and strategic selling.implement action plans for each strategic account correctly and on time.ensure that equipment and software are installed and upgraded on time.monitor that reagent consumption correlates properly with baseline and business trendsoversee the "project funnel" from identification to installation and follow up, including bidding (crm fiori/opportunities tool)assist the preparation and negotiation of public tenders and private labstrack sales, present sales performance and adjusted forecasts on a regular basis to t...
Define service strategy and its implementation roadmap to standardize service solutions, processes and tools across werfen partners and customers, while establishing efficiency, cost reduction and customers satisfactions initiatives; align service with manufacture and corporate strategy. key accountabilities to provide third level support to the distributor, through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments and systems. set up an educational program that supports the distributors into performing routine technical repairs of all systems, including updates, retrofits, pms, product enhancements and appropriate register & record of the information. develop a training program for distributor´s engineering team in the proper operation, maintenance and troubleshooting of werfen instruments and systems. serve as a company liaison with distributors. responsible for routine interaction with sales counterparts with respect to distributors situations, updates, and lead generations provide mechanisms that guarantee interaction of the distributors with the manufacturers when technical matters need attention. find the ideal environment for the introduction of software solutions developed by werfen, playing a direct role in the installation and support of these systems for the distributors and end customers when applicable. support product managers in leveraging werfen solutions with it/software enhancements. create a networking within engineers and t.s, specialists from the distribution. actively participat...
Support the implementation and execution of regulatory and quality plans, and perform any regulatory activities for products marketed by werfen. key accountabilities support raqa management with a business focus. ensure compliance with raqa record management processes. lead and manage non-conformities, follow-up plans for capas. document tracking and control in sap. regulatory submissions to invima and other regulatory entities. preparation and updating of quality agreements. management of regulatory and quality databases. follow-up on regulatory processes with the factory. follow-up and preparation of meeting and committee minutes. provide technical and sanitary product documents. issue letters to customers. review registration requests received in detail and provide appropriate responses and support to stakeholders. managed budget (if applicable) & kpi ensure timely submission of regulatory dossiers. track regulatory plans and quality assurance planning (audit plan, training plan, document management plan, change management, and risk management). generate improvement proposals, continuous development, and involvement in projects. internal networks/key relationships to be determined based on departmental needs, including interactions such as: customers external suppliers (logistics operator, certifying entities, invima, andi, agen) marketing managers department managers/directors general manager commercial team specialists and technical support team clinical specialists skills and abilities: the ideal candidate for this position will exhibit the following core competencies...
Under the direction of the commercial director, the strategic account manager is responsible for identifying, developing, expanding, and consolidating business opportunities. he/she is responsible for: managing the relationship with distributors and other key stakeholders of the distribution network, building a strong team dynamic with werfen latam distribution and other cross-border functional areas of werfen (marketing sbu, production, logistics, finance, ra, etc.). having a deep understanding of the trends, drivers, and needs of the local markets. identifying new opportunities and challenges, assisting the distributor to align with werfen’s values and value selling and strategic selling frameworks. key accountabilities sales excellence practices : implement the werfen latam distribution strategy objectives outlined in the business plan for the regions under responsibility. ensure the correct use of value selling and strategic selling. implement action plans for each strategic account correctly and on time. ensure that equipment and software are installed and upgraded on time. monitor that reagent consumption correlates properly with baseline and business trends. oversee the "project funnel" from identification to installation and follow-up, including bidding (crm fiori/opportunities tool). assist the preparation and negotiation of public tenders and private labs. track sales, present sales performance, and adjusted forecasts on a regular basis to the commercial director and the general manager. lead the presentation of scanner presentations periodically to keep the clien...
The position reports to the vp of commercial operations of latam. the general manager latam distribution is responsible for finding, creating, and consolidating business opportunities in latam countries in which werfen commercializes products through distributors. based upon werfen's value selling framework, the position holder should increase the distributors' commercial capabilities and develop a proposal to expand werfen's blueprint in all countries of responsibility. key accountabilities: develop budget, forecast, and 3-year plan with leadership team and finance. develop short-term and mid-term business strategies aligned with corporate strategy. maximize local performance by translating the strategy into specific action plans that will drive results. allocates resources accordingly. responsible for the whole p&l of the affiliate. is very commercial-oriented – enjoys building and maintaining strong partnership relationships with important customers, opinion leaders, and decision-makers. supports the executive team of the affiliate when it comes to closing important deals or negotiating tough agreements. dedicate quality time with customers including as much traveling as needed: visiting them, discussing with them, understanding their needs, and gathering a good sense of the fit between customers’ needs and werfen's portfolio of solutions. is an expert on market trends, and well-versed in the economical-social-political environment of the country. is one of the legal representatives of werfen in colombia as support lr colombia. invests a great deal of his/her time in com...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo