**summary** the wikimedia enterprise team is looking for passionate business builders who love to win sales, have strong business ethics, and communicate at the highest level. as the enterprise team's first sales development representative, you'll play an important role in driving revenue growth by developing a strong pipeline of prospective customers for the business and collecting feedback from prospective customers to further improve our products. if you're interested in building a saas business from the ground up inside the largest organization of public knowledge in history, this role is for you. remote position, no travel required. this is an hourly position and is not commission based. **you are responsible for**: - being the first wikimedia enterprise ambassador and set the standard for a great first impression to prospective customers - maintaining accountability for objectives and key results including qualified meetings and opportunities - providing regular feedback to product and growth team members around challenges and agreements alike in a quest to find product-market fit as an organization - documenting everything, and help leadership establish the baseline process for how sdr will be run on the wikimedia enterprise team **skills and experience**: - an entrepreneurial spirit and willingness to handle ambiguity and change while maintaining a steady process - willingness to have calls with prospective customers outside of typical working hours, knowing you may flex time whenever necessary - excellent communication skills including writing, spe...
**summary** the wikimedia foundation is looking for a **specialist,** **global compensation and people analytics** to join our global people operations team. this global role is critical for our salary and compensation planning process across more than 40 countries and serves as an escalation point to support the recruiters and staff. additionally, the role is responsible for the development and maintenance of the hr metrics and people analytics dashboards specifically targeted at providing people insights to the organization. applicants for this role would ideally have gained their experience while working in compensation or salary survey projects at an international hr consultancy/salary benchmarking organization or while working in-house in a specialized compensation role handling compensation work across multiple countries. additionally, the applicant must be adept in advanced excel / google sheets and be able to provide analytics and dashboards using data from the hris (hr information system). this role is 100% remote. the applicant should have authorization to work in the country they are residing in while performing in this role. **you are responsible for**: - performing job analysis, benchmarking positions to the market and making salary range recommendations - leading the organization in organizing and providing information on benchmark surveys with mercer, croner and other market surveys we participate in - collaborating with the global people operations director and finance department in the planning, coordination, administration, and reporting of t...
**summary** the wikimedia foundation is looking for a design systems, platform senior product manager to join our recently formed platform product management team, reporting to the director of platform product management. as a platform senior product manager, you will be responsible for working closely with our engineering teams across the foundation to build and deliver technical capabilities that create value, support our mission, and positions our technical stack to sustainably grow and scale to empower the free-knowledge community. platform product managers possess deep expertise in various areas of technology, serving as subject matter experts to development and non-development audiences alike. wikipedia is one of the largest internet properties in the world, visited by 1 billion people a month across 280 different languages. our foundational technology supports all of our properties, products, and offerings that empower the global free-knowledge community to produce and consume knowledge. due to our scale, commitment to opensource, and our desire to support the infrastructure of free knowledge, it is no easy task to build and maintain foundational technology. to deliver key capabilities that are needed, platform product managers must develop strong understandings of internal and external clients, leverage their product management skills to distill capabilities from user needs, and partner closely with partners in engineering to identify, design, and build technical capabilities that support products and services that unlock value. in this role, the design syst...
**summary** the purpose of this position is to support the travel and convening services of the wikimedia foundation. this position resides on the travel & convening team and will report directly to the travel & convening manager who reports to the controller. this role is for the administrative professional who can build positive relationships and service delivery by being able to prioritize, hold confidentiality, exercise professional judgement, anticipate needs, deliver professional communications and support with accuracy and confidence. this person must be able to learn new software as well as bring problem solving and a 'can-do' attitude to the job. this role will work across time zones in a global environment. the right person will be intuitive, have creative problem solving skills, ability to adjust to differing styles, desire and ability to work with a small close-knit team and enjoy providing excellent service and support. **you are responsible for**: - provide administrative/travel support for individual/group travel services within the travel & convening team. - provide administrative solutions, employ direct communication and quality support at all times - build positive working relationships with local and remote staff, contractors and volunteer community members through professional, concise communication - create and manage org-wide spreadsheets with accuracy and within deadlines - learn and follow contract workflow process using organizational tracking software - prepare multiple large expense reconciliations and reports with back-up documentatio...
**senior software engineer** **summary** as part of a highly distributed, worldwide, and diverse organization, you will collaborate with other teams through an environment of remote work and asynchronous communication. a big part of our work is devoted to collecting and analyzing site performance data to ensure that we have a holistic and accurate understanding of what users experience when they access wikimedia sites. you can discover our dashboards by visiting the wikimedia performance portal. our team communicates solely in english, as a consequence, you will need to be comfortable discussing and solving technical problems in english. if you are able to provide collaborative solutions for complex problems and enjoy the idea of interacting with multiple stakeholders in an empathetic manner, you might be just the person we need. **you are responsible for**: - sharing our values and working in accordance with them - understand, propose and pursue success metrics - being impact driven and able to align with the foundation's priorities - work together with management to define high-level timelines, solve blockers and avoid delays - being open and able to ask for help from your teammates and learn from your own and other's mistakes - mentoring and supporting other engineers in the foundation - being able to change your opinion and compromise when presented with new evidence or product input. - is able to propose solutions considering a complex array of inputs and needs **skills and experience**: - ability to give and receive feedback in a constructive an...
**site reliability engineer** **summary** we are avid supporters of open source software. if you have interesting open source contributions, let us know! if you find what we do interesting and you enjoy the idea of working with a globally distributed team that runs a top-15 website, we may be the place you're looking for. as an engineer in the sre team you will be involved in defining and running the infrastructure and services that form the base of wikimedia foundation projects. this will include frequent work with other members of the sre team to improve our infrastructure in terms of scalability, high availability, recoverability, monitoring and logging. you will participate in incident response and be oncall. you will also be frequently interacting with people not in sre, like security, release and software engineers, who all strive to maintain and make mediawiki and related software better. we use more technologies than we can list here and are interested in your experience even if it doesn't exactly match the keywords above / below. **you are responsible for**: - implementation and maintenance of internet facing infrastructure and services - use of configuration management and deployment tools - monitoring of systems and services, optimization of performance and resource utilization - common operating system level tasks such as logging and backup / restore - cookbook / runbook implementation for common maintenance actions - incident response, diagnosis and follow-up on system outages or alerts - collaborating with a global and asynchronously commun...
**senior site reliability engineer** **summary** wikimedia foundation is hiring a senior site reliability engineer (sre) to join our serviceops sre team, where we take care of the infrastructure that runs wikipedia.org and other wikimedia foundation projects. we use more technologies than we can list here and are interested in your experience even if it doesn't exactly match the keywords above / below. if you find what we do interesting and enjoy the idea of working with a globally distributed team that runs a top-15 website, we may be what you're looking for! **you are responsible for**: - design, implementation and maintenance of public facing infrastructure and services - use of configuration management and deployment tools - architectural design and operation at scale - monitoring of systems and services, optimization of performance and resource utilization - common operating system level tasks such as logging and backup / restore - cookbook / runbook implementation for common maintenance actions - incident response, diagnosis and follow-up on system outages or alerts - automation and streamlining of tasks as well as identifying process gaps - collaborating with a global and asynchronously communicating team (don't worry if you have never worked remotely, we'll help you get used to it) - mentoring peers in your areas of technical and operational strength **skills and experience**: **qualities that are important to us**: - 5+ years experience in an sre/operations/devops role - experience with operating highly available infrastructure - proficien...
Senior program officer (latin america and the caribbean, spanish speaking) join to apply for the senior program officer (latin america and the caribbean, spanish speaking) role at wikimedia foundation senior program officer (latin america and the caribbean, spanish speaking) join to apply for the senior program officer (latin america and the caribbean, spanish speaking) role at wikimedia foundation location: remote and must be based in any country within the latin america region summary the wikimedia foundation is a non-profit organization supporting wikipedia and other wikimedia projects. the foundation operates one of the world's top five websites and has global reach and impact. at the core of the projects are volunteers who curate the knowledge that the world has come to rely on. the community resources team is the primary funding function of the wikimedia foundation ensuring that we support the affiliates and volunteer contributors of the wikimedia movement by offering institutional and individual funding to help achieve the movement's goals. to support the movement's commitment to knowledge equity, the team prioritizes proactive outreach to communities that structures of power and privilege have left out. the senior program officer will implement the regional funding programs serving wikimedian communities in latin america. responsibilities: supporting the grants cycle: oversee the grant proposal processes from start to finish across different funding programs manage communications related to the grants cycle work closely with grant applicants i...
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