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REP II - CUSTOMER SERVICE-1

Full time Tiempo completo

Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details position summary: prepares, and manages clients’ shipping orders domestically and internationally. main duties include reviewing shipment requirements to ensure shipments are promptly processed and proactively communicating updates. primary duties and responsibilities: professionally answer emails directed to the core logistics department create new shipment orders for both domestic and international routes. validate new orders received from the customer portal to ensure the accuracy of information and documentation. works closely with us and eu customer services teams. utilize world courier’s operational tools to search import requirements. advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). pre-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. provide standard quotes to customers. planning domestic routings while considering carrier requirements. routing domestic shipments on next reliable and direct flights out (nfo service). entering clear and precise notes/instructions ...


(P462) -: COURIER

Welcome welcome to fedex express latin america and caribbean division employment opportunities site! fedex is widely acknowledged as a world-class company. we are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. fedex is consistently named among the world’s most valuable and admired brands. some of our recent awards include: 2020 fortune’s world most admired companies (14th) 2019 fortune’s best places to work (15th) 2019 forbes’s one of the “best employers for diversity” 2020 fedex lac included in the gptw’s best workplaces in latin america ranking (24th) 2021 fedex mexico was included in the gptw ranking for 18th consecutive years 2020 fedex mexico received the cemefi certification for 13th consecutive years endorsing fedex as a company socially responsible 2021 fedex chile was re-certified with giro limpio, a seal from the agency of sustainable energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. 2019 fedex uruguay selected by gptw among the 5 best companies to work for. view current job opportunities, or search on specific criteria to find jobs that match your interests rc755708 lo001:courier (open) lo001:courier full time carrera 46 # 32 - 74 bodega san diego iii medellin, an 50015 colombia involves providing courier services directly to customers on a daily basis including driving, customer service and completing any related administration or p...


OPERATIONS SHARED SERVICES REPRESENTATIVE

Full time Tiempo completo

Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! what you will be doing under the direction of the supervisor / lead - operations shared services center, is responsible for contacting the medical sites of the country(s) in charge, in order to carry out the coordination via telephone and / or email (with date, time and contact approved) for the delivery of depot to site distributions, handling a high level of customer service, issue resolution and internal communication, as well as order and control over assigned tasks, committed to continuous improvement and customer satisfaction. all contact and coordination activities are completed in an appropriate, timely and cost-effective manner. make the activity records correctly, in the control tool assigned for the function, generating efficient communication flows, which help to guarantee the success of the function for the company. ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators for the team. to edit and maintain shipments (domestic) on tms or the applicable system according to process’ instructions. to use and maintain the available technical tools (sharepoint, jetstream, tms, optiview, filebound and others). to keep prope...


REP III - OPERATIONS SHARED SERVICE (CO)

Full time Tiempo completo

Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details fluency in portuguese is a must (verbal and written communication) under the direction of the spvr / lead - operations shared service, is responsible for contacting the medical sites of the country(s) in charge, in order to carry out the coordination via telephone and / or email (with date, time and contact approved) for depot to site distributions, handling a high level of customer service, issue resolution and internal communication, as well as order and control over assigned tasks, committed to continuous improvement and customer satisfaction. primary duties and responsibilities (deberes y responsabilidades principales) : fulfill all the position duties, such as: all contact and coordination activities under shared services responsibility, are completed in an appropriate, timely and cost-effective manner. make the activity records correctly, in the control tool assigned for the function, generating efficient communication flows, which help to guarantee the success of the function for the company. ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators for the team. to edit and maintain shipments (domestic) at tms ...


REP III - INTERNATIONAL CUSTOMER SERVICE (CO)

Full time Tiempo completo

Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! what you will be doing position summary : plan and execute shipment orders as well as their administrative execution according to company’s standard operating procedures (sops) or any other required standards related to customer. complete all tasks in a correct, timely and cost-efficient manner in order to fulfil and exceed clients’ expectations for them to receive maximum amount of service-quality. primary duties and responsibilities : resolve all customer inquires related to shipments, packaging, routes, etc.. quote to customers, considering local policies and procedures. open jobs and follow up with clients by telephone, email or internet. order entry within 4 hours from customer’s request, shipment planning, packaging reviewing, temperature controls if apply , temperature monitor, dry ice replenishment or pcms’s change , routes, etc.) start jobs on tms, write and follow up notes as needed, including all paperwork ‘support in order to obtain the ok to send. select routing according to customers’ needs by deciding on a single or combination of transportation type (airplane, car, train etc.), and calculate transit times and shipment prices and /or provide intended flights. provide detailed instructio...


SPVR -CLINICAL SUPPLY SOLUTIONS (CSS) OPERATIONS (CO)

Full time Tiempo completo

Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details position summary (resumen de la posiciÓn) : under the direction of the global hub manager, is responsible for leading and monitoring team efficiency and effectiveness based on performance metrics (kpi´s) in alignment with team goals. will have to coordinate the team but also execute tasks, track and review activities related to css operational activities providing support and assistance to any css depot in latam covering css operation and related administrative tasks. the supervisor must perform a high level of customer service/ focus, sense of awareness for daily problem solving while applying high level of interpersonal and communicational skills. primary duties and responsibilities (deberes y responsabilidades principales) : ensure training staff in order that all tasks are completed in an appropriate, timely and cost-effective manner. make suggestions to improve processes, efficiency, and consistency to develop the performance of the department. ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators and reports for the team and other offices. to keep proper communication with other offices/depots of world courie...


FINANCIAL ANALYST II

Full time Tiempo completo

Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details under direct supervision of the fp&a manager, performs various financial analyses, budgeting, and accounting functions for world courier and its various sales & business unit functions. provides financial reporting to management to ensure expenses are monitored, recorded and operational issues relative to finance are highlighted and addressed. create and maintain analytical dashboards to identify key cost drivers. present reports and findings to relevant stakeholders create and maintain detailed analytical reports for various p&l drivers lead efforts to drive cost savings initiatives and work cross-functionally with relevant stakeholders track and review p&l results during monthly financial close and post relevant journal entries analyze variances to plan and prior year and prepare illustrative slides for monthly business review presentation play a key role in annual budgeting process with a focus on payroll and direct costs. create and oversee relevant budget models and submit final plan numbers into the budgeting system. assist with data validation, preparation, and analysis for payroll and headcount collaborate and partner with business segments teams to gather and compile data needed t...


ORDER FULFILLMENT SUPERVISOR- LATAM (CO)

Full time Tiempo completo

Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details experience and educational requirements ( ) : required : university degree in logistics, international trade, business administration, international relations, transportation or related fields. 3 to 5 years of proven experience in customer service or operations department with leadership experience english and spanish fluency desired: computer skills including usage of formulas, dashboards development. 1 to 2 years of experience leading teams () reports directly to (reporta directamente a ): reports to (reporta a) ssc hub latam manager . minimum skills, knowledge and ability requirements (requisitos mÍnimos de hÁbilidades, conocimientos y capacidades) : english and spanish fluency. portuguese not mandatory but will contribute to daily activities ( excellent interpersonal relationships. ability to work quickly and accurately under time and volume constraints and pressure. . strong interpersonal and communication skills. capable of generating customer confidence. . good analytical skills. strong organizational skills, attention to detail and teamwork. be able to take initiatives and responsibilities. work schedule flexibility what cencora offers ​benefit offerings outside the us may vary by ...


OPERATIONS SPECIALIST (COLOMBIA)

Yango delivery is hiring an operations specialist in bogotá with experience in express delivery and fluency in english to manage courier acquisition, last-mile logistics, and partner relations. responsibilities creating effective operational flows in courier acquisition, planning, support, and fleet and partner relations management managing courier acquisition and relationships with courier companies making data-driven decisions for more accurate, efficient, safe, and optimal warehouse and last-mile operations monitoring of courier company key metrics maximizing business procedure efficiency ensuring the smooth operation of all systems and their alignment with our quality standards you might be a fit if you have strong verbal and written communication skills in english proficiency in microsoft office (outlook, word, excel, powerpoint) experience with last-mile and express logistics operations strong negotiation skills ability to identify the strengths and weaknesses of services and products capability to work with large amounts of data located in bogotá about us yango is a global technology company operating in 30+ countries across africa, latin america, europe, and the middle east. we specialize in transforming cutting-edge innovations into seamlessly integrated services that enrich local communities and enhance daily life. our mission is to bridge the gap between leading world technologies and local needs—fostering connections and making a tangible difference in people’s everyday experiences. why yango? go beyond: we never settle for the ordinary. every day is a chance to...


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