Account Manager Job Description We are seeking an experienced Account Manager to join our team. The ideal candidate will have significant experience in accounts receivable and a proven track record of managing large client portfolios. Main Responsibilities 1. Develop and execute strategies to optimize cash flow and minimize delinquency rates. 2. Build and maintain strong relationships with key clients to ensure timely and accurate payments. 3. Manage and track outstanding client receivables across multiple accounts. 4. Investigate and resolve payment discrepancies and account issues. 5. Provide exceptional customer service to clients, addressing their inquiries and resolving any billing and collection issues. 6. Work closely with internal teams to ensure effective coordination and communication. 7. Continuously evaluate and refine accounts receivable processes to improve efficiency and accuracy. 8. Prepare and review documentation to support internal and external audits, as required. 9. Participate in client Service Delivery Reviews and collaborate with the Quality Audit Team to optimize BPO operations. *[ ]: