About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, theseare key factors of success. For us, they’re our core expertise. Wework with iconic brands worldwide, bringing them a unique valueproposition through market-leading technology and business processexcellence. We’ve created over 200 unique inventions under severalpatents across AI and other critical technologies. Leveraging ouradvanced products and platforms, we drive digital transformation,optimize critical business operations, reinvent experiences, andpioneer new solutions, all provided through a seamless “as aservice” model. For each company, we provide new keys for theirbusinesses, the people they work with, and the customers theyserve. We tailor proven and rapid formulas to fit their unique DNA,bringing together human expertise and artificial intelligence todevelop digital chemistry. This unlocks new possibilities,transformative outcomes, and enduring relationships. SutherlandUnlocking digital performance. Delivering measurable results. JobDescription You are also expected to: KEY RESPONSIBILITIES 1. Establish and maintain communication with clients and/or teammembers; understand their needs, resolve issues, and meetexpectations. 2. Produce solid and effective strategies based onaccurate and meaningful data reports and analysis and/or keenobservations that would impact the bottom line. 3. Identify thetraining needs that will equip the staff with fundamental skillsand knowledge. 4. Have a thorough understanding of the varioussystem tools and operational procedures utilized within theprogram. 5. Collaborate with stakeholders on a regular basis forchanges on promotions and updates. 6. Conduct all defined andrequired process compliance and adherence to all team members,partners, and third-party providers. Qualifications MINIMUMQUALIFICATIONS: 1. 1+ years of experience as an Account Manager. 2. At least 6 years of work experience in the same industry with 5+years of management experience. 3. Proficiency in English (B2 orabove). 4. Excellent working knowledge on Microsoft Officeapplications. 5. Ability to efficiently manage time and keep trackof multiple schedules, meetings, and initiatives. 6. Stronganalytical skills. 7. Demonstrated leadership skills. 8. Must bewilling to report on a graveyard/shifting schedule. AdditionalInformation All your information will be kept confidentialaccording to EEO guidelines. #J-18808-Ljbffr Sales