**Overview** We are looking for a dynamic and goal-oriented IT Support Specialist to join our team. You will set our path to success as a company by ensuring all of our workstations are working properly for the organization’s day-to-day operations. This is a hybrid position (within Bogota, Colombia), where you will be working for our Bogota office. We are looking for a full-time employee. **What the job looks like** - Coordinate the systems infrastructure and operations. - Provide technical support to our team: software setup, import and export files, data management, phone systems, CRM and team viewer support, general computer issues. **What you will bring to our team** - Bachelor's Degree in Computer Science, Systems Engineering, Information Technology or related. - Intermediate English Proficiency Written and Spoken (B1 - B2). - 1+ years of proven, relevant experience in IT Support or Systems Administration. - Technical experience with Windows and Mac Operating Systems, Virtualization technologies, Voice over IP and IP technologies, Antivirus systems, etc. - Familiarity with standard concepts, practices, and procedures within information technology. - Strong Work Ethic. - Professional, determined, and results-oriented. - Ability to work well with others in pursuit of business goals, as well as being proactive and making realistic decisions when needed. - Home office setup with a strong and stable internet connection, a reliable computer and a headset. - Full-time and immediate availability. - Ability to work Monday thru Friday, during Business Hours. - Desire to work for a non-traditional company with a great environment. Ability to commute/relocate: - Bogotá, Distrito Capital, Cundinamarca: Reliably commute or planning to relocate before starting work (preferred) **Education**: - Bachelor's (preferred) **Language**: - English (preferred)